Knowledgeable auto techs and honest people running the business…read more They are great people to interface with.

We all love to give good reviews and it is my great pleasure to recommend Klopp's to anyone in need…read moreof an honest repair shop! We are from out of town and the tranny on our 2011 Caravan went kaputt. I took it to one shop in Horseheads and they said to take it to the dealer. In my 4th try to find someone that could help us I found Klopp's and they were able to fix it with warranty for $2K less than putting in a rebuild tranny. It's a busy shop so plan on them taking a bit of time on it but the final product is what we all want to be right.

They were able to get me in and out quickly. Came in cheaper than other brake estimates.read more

The service took a while and the waiting area wasn't the best but the price made up for it.read more

We would highly recommend Dave to anyone. He was so helpful and made the whole experience top…read morenotch. Will definitely be doing business with them again. ​

Caveat Emptor - Purchased a passenger seat for my 2025 Overland. Site said available in two-three…read moreweeks. Call to confirm told end of July early August (4-6 weeks). Found cheaper and faster from another vendor, attempted to cancel with them and get hit with a 20% restocking fee. The links to all of their policies don't work and now they are attempting to charge a $140 restocking fee. I'll be keeping the seat to avoid the fee and the adding to their margins. Pathetic customer service, 28 one-star reviews, three public Better Business Bureau complaints. Should have read the reviews first, lesson learned.

We had a wonderful experience. Great customer service, reasonable pricing, and didn't hesitate…read moreabout adding on additional work than originally discussed. We will definitely use again in the future. 100% recommend!

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

I needed some old oil change records/invoice from Mobil 1 Lube Express and they were able to get it…read moreto me within 10mins. I am from North Carolina and Tyler Anderson was able to email me the necessary information. Really appreciate his customer service. Tou

Always pleasant and honest about the wait time. We gave taken multiple cars there for years and…read morerefer all of our friends there.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

We have been going to Taber Street Auto since they were actually on Taber St.!…read moreThey're able to provide much better service in their new location. Staff is pleasant and helpful and, once you're a regular customer and they know you, go above and beyond. Even better they'll give you good advice that will ultimately save you money. Taber is reasonably priced and doesn't charge you unnecessarily for what they don't do. (This may make sense for some. I've had a bad experience.)

Made appointment with Louis for a rear brake inspection. This Taber Auto appointment was triggered…read moreby inspection visit to a local Large Chain auto service location. Scouring local service stations on Google and Yelp I opted for the 4.9/5 390 votes google star, Taber Auto Ithaca NY. A very common feature for each review was the service quality, integrity and kindness of Louis. Louis answers the phone, follows up with each client, told me the truth and fixed my service issue. Today my rear brake job was completed after status updates throughout the morning from Louis. The job was completed under the EOD promise time, and Taber auto also completed my inspection. Louis went further to say he would have passed me before begining the work as my rear brakes were within allowable tolerances. Now I will visit Taber Auto for all of my repairs. A wise mentor once told me, people go where they are made to feel welcome and stay where they are treated well. Louis treated me well and I plan to stay with Taber Auto.