Overall the experience was nice. The staff were nice, the massage was great and the prices are…read moregood. But please *be cautious * I will say if you do plan on going here to be careful of the neighborhood. I got a 1 hour massage. I parked right next to the building and while inside someone tried to break into my car by cracking my window in two spots. Luckily they didn't get in but after filing a police report, the officer did mention similar crimes have been happening in the area, specifically where I parked my car. Not to mention, when I parked originally, there was already broken glass and tints on the ground. I didn't think much of it because it was daylight (4pm) and right next to a busy road but that didn't stop whoever did it to attempt to get in. I had two punctures in my window that cracked and now I have to replace my window and tint. I did inform staff of what happened so I would hope they give a heads up to people who come in so they don't have to go through what I did!

Consistent and the best for deep tissue massage. I use the computer a lot at work and I go when my…read moreneck tightens up. I have gone about ten times so far and every time was amazing. Consistency is something that is great. They are very nice too. I will continue to come.

An amazing no frills massage. Kind staff. Excellent firm massages. We come here at least once a…read moremonth !!

Don't go here. I asked for a deep massage, but the therapist pressed too hard on my spine--even…read moreusing their elbow--which was very painful. My partner also got hurt; his face was forced into a carved-out spot on the bed, and he ended up with a red spot on his eye from too much pressure. These people are not professionals. Despite the poor service, I left a $30 tip, but the lady insisted it should have been $40. Very unprofessional, once again.

Excellent. I was at…read moremy client's office next door performing some I.T. work on the office computers. The massage therapist was very experienced in targeting different muscle areas. In fact, I did not need to explain exactly where I experience pain - I stated that I sit at a computer too much and she knew exactly what areas to target. My neck pain is completely gone and my lower back pain is significantly attenuated. Walking on my back was great. I highly recommend Mandarin Massage.

Don't expect relaxation here. The "ambiance" consists of YouTube ads blasting through speakers and…read moreloud staff gossip echoing through rooms with zero soundproofing. My masseuse ignored the specific pain point I requested, applied a weak, ineffective touch, and just waited for the timer to hit zero. To top it off, the oil smells so terrible I had to shower twice to get it off. Save your money and go elsewhere.

Great massage but the parking is terrible…read more It seems like every business other than Massage Envy has a lot of reserved parking spaces. Even the garage in the back has plenty of reserved spaces so it is difficult to find an open spot.

Andres Valdez was my therapist at Massage Envy-North Miami for almost 10 years. He has the most…read moreamazing healing hands. The other therapist that I used was Alex who is also very Good. I was originally at the Pembroke Pines location since 2008, and eventually started going to North Miami. I usually had a massage at least once a month. I sent my family and friends to see Andres. I recommended people to Andres and bought gifts cards for people to see him. I've been asking for almost 2 months where he is and everyone was playing crazy. Today I hear there was some corporate decision made, and he was let go. That is absolutely unbelievable he is an amazing person and one of the best massage therapist I've had. I'm not sure when the corporate structure took over but over the past few years everything seems to have declined. The ambience (there really isn't any anymore) and the maintenance of the place is not the same. The recent and continuous corporate changes have changed the entire operation. The the worst part is that everything seems to boil down to making money . They now have a system for leaving tips for the massage therapist that requires the customer to pay a fee to leave the tip. That seems insane to me. The straw that broke the camel's back for me was that for almost 20 years they've called the day before to confirm appointments. I had an appointment scheduled and had not noticed, and did not receive a call. When they called me at the time of the appointment, they told me that the policy had changed and that corporate had directed that the front desk was no longer to make those calls. They also didn't advise of the change.I wish "corporate" well because you need a heart to go with all the corporate brains, and without it, these kinds of corporate policies can end this business.

Had an amazing massage with Genesis. She knows her stuff and helped me understand why I was…read moreexperiencing back pain. She's easy to talk to, warm, comforting, and just an all around pleasure. Highly recommend. Oh, and she's legit funny too. That helps.

Friendly, welcoming, knowledgeable, and professional is what Genesis exhibited while I had my…read moresession with her. I received a much needed deep tissue massage and she was able work on the areas and give me relief. I highly recommend her services. I definitely will be using her again.

I've been going here to Mia for 2 yrs every time I need a full body massage with a beautiful…read morestretch, price & quality service by Mia always clutch. Front desk are all super lovely & nice to make apt with and check out.

This place is very clean and nice. I have never had a bad massage there-however I also have never…read morehad a great or good one. The most common reason I don't enjoy my experience is because on each of the 3 occasions I visited this spot and had a different therapist each time-all are absolutely instructed to upsell the shit out of you. They start about ten minutes in once you are almost starting to relax. Then it's add cupping, you need to add cupping, and medicine that's good for you. No matter if you specifically say at the beginning all I want is cupping or I don't want to add anything-these people have been trained to do this. It's like you went to get a massage, but instead decided to go to a timeshare presentation. It ruins the massage. My other point of contention is the lack of communication-and it's because of language. I don't care what language anyone speaks-I can figure out a way to communicate but they seem to be deceptive here. The English speaking desk attendant is lovely and she clearly understands but doesn't relay to the therapist who doesn't speak English as well. They don't ask you if you have troubled areas or talk to you about the service they are about to perform. I had many questions like how long for each arm and leg? How long is cupping? Every time I go there it's a different amount of time-today was less than ten minutes so I refused to pay for it $30 and I don't have marks. The therapist did not understand me. Instead of leaving and getting the desk attendant as an interpreter-she kept insisting she understood and said "yes yes yes " but she did not understand as she didn't do what I asked or answer any of my questions. I kept removing the towel she placed over my eyes because it had "medicine" on it which is like menthol or camphor and I didn't want it on my face-she put it back on me twice. If you know the therapist can't communicate with customers-it would seem so easy to spend 3 minutes speaking with the front desk person and agreeing on treatment. Again, this lady worked hard on me-I tipped her as she deserved it! This is really on the owner and how they are clearly pushed to upsell but they are not actual speaking to the customer. It's a service that is expensive and requires communication. At one point while I was speaking to the therapist about my massage-since there was no small talk as she didn't understand me-she told me I should lower my voice because other people are around. Just to be clear they are doing construction next door and all throughout my massage it was noisy from that and loud banging but me asking questions was the problem. So I wasn't able to communicate to get the service I wanted but at least she was able to tell me to be quiet so I didn't disturb anyone else with my questions! I wouldn't go back at this point. Tried it 3 times and it never got better.

This is my second time treating myself to the best massage experience I have had on the upper side…read more Felix has such a wide range of techniques and such a pleasant personality that you feel like you have known him for years. He has an intuitive sense of what you need, and what would make your experience personalized for where you are that day. The services are conducted in his home, where there is such a perfect combination of professionalism and casualness, that he even had a guest parking space created so you feel welcome from the minute you pull up. I love to go there during the Christmas holidays because he really likes to decorate his space adding to the charm of the entire experience.

Felix is THE BEST!! I highly recommend his treatment and massage. It was an unbelievable…read moreexperience, and I'd recommend getting a full 90 minutes with him. Come as you are. He is welcoming and a professional. You'll leave with all the relaxation you were looking for. The grooming, scrub, shower, hydro massage, and the various techniques were out of this world.

Best of the Best! Ask for Alejandro - he's a miracle worker and a very good listener as he focuses…read moreon the areas of concern and knows exactly what to do. very skilled and loves what he does. After a session my body feels healed. Also, the staff is always kind and the atmosphere of the spa is peaceful.

Made a appt for couples massage $250 package. Service was excellent. Me and my husband had chose…read morewhoever .. we both got guys and we both chose medium pressure.