We had an intermittent leak. Could only find a stain on the roof truss, it wasn't enough of a leak…read morethat we could find it ourselves. He determined it had to do with what direction the rain was coming from. It was an easy fix once he showed us what was happening. Great job. Honest work.

From the owner: Riley Roof and Exteriors is a family-owned and locally operated business with a combined 80 years…read morein construction that provides quality workmanship, reliability, and dedication. As industry experts, we specialize in new roofs, repairs, siding, insurance claims, storm damage, and windows. We are committed to serving our customers with the highest level of professionalism and expertise. Trust us to deliver exceptional results for all your roofing and exterior needs. As your premier roofing contractor in the West Chester, Mason & Liberty Ohio areas. Contact us today.

I contacted RUS Roofing after I got an absurdly high estimate from another local company for gutter…read morework we needed done on our home. The owner, Alex, came out very quickly to our house to give us an estimate. He came in at less than a third of the other company and proposed pretty much the same work to be done. From start to finish, Alex was wonderful to deal with - highly responsive, explained things fully, and got us on his schedule even sooner than he promised. Work was done and cleaned up in less than a day. Alex arrived with his employee to get them situated and was back later in the day to make sure we were pleased with the job and that the debris had been cleared out. We were very pleased with the quality of work, and Alex and his team are lovely people to boot. We would hire them again in a heartbeat.

Great response and quick repair to my service request . The repair fixed my roof leak. I Recommend…read morethis business.

When the time comes to replace your home's roof you have a lot of questions that you don't know the…read moreanswers to. I saw a Klaus crew working in my neighborhood so I reached out to the Project Manager who then contacted the company's Inspector, Josh. When Josh came to inspection our roof and to provide an estimate of what our 40 year old home needed, the report was very detailed about what we needed to have done. The inspection revealed some small problems which we will be addressing with the replacement work but we had NO idea the problems existed! Josh make a thorough inspection of not only the roof but the attic area above the house and garage. (This was not a drive by inspection). The Estimate provided by Josh was very detailed and itemized for the Roof and Gutter work our home needed. Everything was listed and the price was very competitive. Looking forward to the installation.

We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The…read morepricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replace the damaged facia boards, and this was a huge mistake on my end as the facia board that was replaced was found to be installed incorrectly later due to the metal NOT fitting on the facia board. They corrected most of the issues and the damage they did to our siding, but as they corrected, they made more problems with bent and dented metal on the facia boards and some of the soffits were pitched in a weird angle and didn't look right, which is why they were back on 10/22, but as they tried to fix the "weird angle" on the soffit they cut the rake board to shreds with an oscillating cutting tool (see attached pic of damage to the rake board). Also, on 10/22 we showed David a few of the areas that needed caulk, missing metal, and an area in the rear that the metal was bent (hammer blows) and the drip edge was bent up, which he admitted to placing nails in the drip edge to "hold it down". When David showed Ricky the dented facia metal, he became angry and said "f**k this" and walked away, I showed the issues to David and he told Ricky to go ahead and replace the metal, but Ricky was very apprehensive about replacing that facia metal because they had placed nails into the drip edge and bent it up and there was no way of making that right without replacing the drip edge and the facia metal! So, the final "nail in the coffin", no pun intended was from them to give us $200 off - WOW after all the time I had to take off from work at over $400 per day and the issues to deal with! We took the $200 off due to the fact we didn't want any more damage to our home and to end this escapade! I would not do business with Klaus again and the reason I gave 2 stars as some things were done correclty - gutters were installed correclty and all the roof and flashing work was done well, but due to the problems encountered with the facia metal and soffit I would not use them again!

So I called in for a roof inspection due to a lightning strike on my roof. They scheduled an…read moreappointment literally for the next day. Willie H came to my house and didn't the inspection and found a PVC pipe that had a bad seal and replaced while he was on the roof. I can say the value of just taking care of an issue on the spot was amazing. He plans to come back out to finish his full check due to rain. Hard to climb up and down a ladder in the rain and the roof was safe at this time. I highly recommend this business for any roofing needs.

BQ was fast, efficient, and reasonably priced. I would recommend them to anyone that needs a roof…read morerepair or replacement.

Missed appointment and didn't let us know. Then someone came out for a second time and took great…read morepictures, but then didn't send a quote. QA called on the first and said I had to go there for the inspection again, but didn't send anyone, the second person called back and said they would send a quote. When I finally received the quote it was way higher than others and the trust by that time was already lost. Recommend RUS Roofing.

I had Shane come out to give me an inspection on my roof, he was very rude, very disrespectful,…read moretold me on my doorstep that my roof "looks like shit" didn't even get on the roof to inspect it, didn't even go to the back of the house to look or even go to my detached garage to look. looked from the street and gave me a price that was way too high. I'm a first time home buyer and never ever will I do business for this shitty company

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.

My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

Very happy with the work done by CPM Roof. They came out and cleared snow off of our driveway, the…read morefront porch and steps, and applied salt. Great job, very thorough, and I appreciate the work - especially in the bitter cold. Arranged everything with them, they were very clear and up-front about the cost, and very responsive with communication. I would absolutely recommend them! Thank you Mr. Reed! Miamisburg, Ohio

I do not recommend. James responded quickly enough. I have a driveway over 500ft. He stated his…read moreestimates are $110/hr. I agree. He said he would be over in an hour to salt the driveway. The day comes and goes. He texts the following day the traffic was too bad. He'll be there soon, but a flat tire post pones that. Clears the driveway in 20 min, then states the initial charge is always $150. Get everything in writing before hiring.

Tony provided great service for a reasonable price for the siding work. It's been a few years now…read morewith no issues. I recommend him every now and then to my friends as well.

1st Choice Roofing came out at the time of the appointment and began work on our vent hood…read moreinstallation. They were able to quickly vent the hood out through the roof. While in the attic they noticed a fire hazard with the electrical can lighting. They fixed this hazard and even took pictures for my record. The owner is very knowledgeable and was able to point out some other things that I may want to correct. The price they quoted for the work was very fair, if not the best I have seen. I am very happy with everything done so far. They will be returning to do some addition work in my kitchen. I would recommend 1st Choice Roofing to friends and family.

We had Titan replace our roof in August 2017. It was complete tear off & plywood sheathing…read morereplacement, a new skylight, plus new larger gutters, gutter covers & downspouts. We also had all the fascia and shutters replaced. The roof was completed in one day, with the gutters, downspouts and fascia being replaced the next 2 days. They also painted all the vent stacks and our chimney a flat black which really added to the appearance of the house. It was an excellent job, with excellent quality and a fair price. We have really been pleased with the results, except for the shutters. We had wooden shutters that were attached with screws. They had to be painted every 5 years or so, and some had to be replaced due to wood rot. The new shutters are plastic with plastic fasteners. We have had 3 instances with high winds where one or two of the 2nd story shutters got blown off. Each time Sean came out and re-attached them. We had 2 blow off a couple weeks ago when the remnants of Helene came through. The shutters are attached by 4 fasteners. Sean suggested we add 2 in the middle, which he did - hopefully that solves the problem! My point is - they did a great job in 2017 and they have always followed up with service whenever we had an issue - which is what you want from a quality roofing company.

We decided it was time to replace both our roof and gutters. After a lot of research and a couple…read moreof bids, we chose Titan. Titan had ZERO (0) complaints with the BBB in the 10+ years they have been in business, and been a BBB member, to which I was astounded. These days people leave a 1 star review if a wrapper is torn on a package. When Randy came to review and prepare a quote, he explained their process in detail including screening the perimeter to catch nails and debris. They stripped the roof down to the wood sheathing and replaced everything including both step and counter flashing in one day. A different crew returned the next day and removed and upgraded our gutters to 6" with new downspouts, also in 1 day. The roof and gutters look amazing, and Shawn and his crew were great do work with. I highly recommend Titan... - R. Gregory