JAF was the fourth Roofer I had contacted for a quote. I explained what I wanted, and how I wanted…read moreit done, and he priced it out, accordingly. The prior three roofers I contacted had either presented a quote, and didn't respond when I accepted, or just didn't work up the estimate, even though they were on my property to do so. JAF's quote was lower than two of the previous, and the job was completed seamlessly, ahead of schedule, and the grade/color of shingles placed were perfectly matched to my brick color. You could barely tell they had been on my property because the cleanup was immaculate, down to cleaning the leaf pile in my driveway from the winter. Even left a full bundle of shingles I had paid for, but he could have taken it and used it on another job. If you don't like to be jerked around, just go with JAF and make it easy on yourself.

JAF roofing was reliable, did a very nice job with a roof tear off and replace, gutter replace and…read moreeven noticed my chimney needed repair and a new cap, and did it all at the same time. Their pricing is very fair, and I would highly recommend JAF roofing for any roofing needs you have.

We had siding put on our home August of 2018. I have to admit, American Weather Techs exceeded all…read moreof my expectations. From Vitto's visit to the scheduling and installation of our siding; every step was well executed and easy. The contractors were professional and appeared to know what they were doing. I only wish they had put a sign in the yard telling others who was doing the work. We have had others stop and ask, and we do tell people but a sign would be more effective. If that is the biggest complaint, it is hard to be unhappy. Use this company.

. I contracted with this company for an approximately…read more$49,000 window and door project. Before purchasing, I specifically discussed my primary concern with the salesperson: through my windows. I even provided a competing quote showing the type of solar-heat-reducing glass I wanted, and we discussed this in detail. I was told American Weathertechs had a comparable product, and the salesperson demonstrated heat performance to me using a heat lamp. . The November 2025 installation had numerous problems, including windows that were difficult or impossible to operate, bowed sashes and installation deficiencies. I objected to signing completion paperwork because the work was not complete, but I was told to sign and not worry because I had a warranty and they would return to correct the problems. Financing was then processed. , . Fourteen sashes ultimately required replacement, yet problems remained. I eventually hired an independent third-party inspector, who documented additional concerns, including thermal observations and window/door deficiencies. The solar-heat issue also remained. Months after the sale, American Weathertechs told me that it does carry the type of Low-E coating/product that I had discussed at the point of sale. On August 5, the company proposed triple-pane inserts, but expected me to pay additional material costs. I asked for written performance specifications before agreeing to spend additional money. Instead, the company subsequently withdrew that proposal, refused further service and refused to return to finish the unresolved installation issues. They characterized the approximately $3,400 disputed balance as "bad debt," wrote it off to $0, and stated that my were void. . I have extensive emails, photographs, temperature documentation and an independent inspection report documenting my experience. I have also filed a complaint with the Better Business Bureau. After spending approximately $49,000 and spending roughly nine months trying to get these issues resolved, .

Highly recommend working with At Your Service Roofing for your next roofing and gutter project in…read moreNortheast Ohio. It has been an easy and professional process dealing with this company from start to finish. From Justin's thorough roof inspection including photos and descriptions, his explantion of the different products and pricing options, and receipt of a very fair and reasonable quote to Dave's on the job supervision and efforts, we couldn't be happier. Dave kept us fully informed throughout the install as the removal of the 2 layers of old roofing on this 1904 century home resulted in some not too surprising extra expenses. The crew showed up on time, worked non stop until nightfall and showed up first thing the next morning to finish and leave us with a nail free yard ( okay, we found 2 lol!). We were so impressed by the care the entire team put into this roofing project from start to finish. Quick response to my texts/ emails/ phone calls throughout. Even when the gutters needed to be adjusted for proper drainage the issue was resolved quickly and to everyone's satisfaction. I finally met a contractor who cares as much as I do! Their level of professionalism, product quality and warranty is a rarity. Thank you At Your Service Roofing for the great job in Lakewood Ohio! I wish you the very best on expansion into NE Ohio. The accolades are well deserved!

Working with Terra (Admin) and Brent (Outside Roofer), both were extremely sensitive to the…read morecritical and urgent nature of my need to get HELP ASAP. As it turned out, I did nOT have the problem I thought I had!!! Happy me, to re re-assured..... and they did not charge me for the appointment and inspection....perhaps because I used them to REPLACE my roof 5 Years ago, they extended me the courtesy of a no charge service. In any event, I have called on them several times in the past 5 Years and they are Certifiably, TOP NOTCH in my book!

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.

We had Titan replace our roof in August 2017. It was complete tear off & plywood sheathing…read morereplacement, a new skylight, plus new larger gutters, gutter covers & downspouts. We also had all the fascia and shutters replaced. The roof was completed in one day, with the gutters, downspouts and fascia being replaced the next 2 days. They also painted all the vent stacks and our chimney a flat black which really added to the appearance of the house. It was an excellent job, with excellent quality and a fair price. We have really been pleased with the results, except for the shutters. We had wooden shutters that were attached with screws. They had to be painted every 5 years or so, and some had to be replaced due to wood rot. The new shutters are plastic with plastic fasteners. We have had 3 instances with high winds where one or two of the 2nd story shutters got blown off. Each time Sean came out and re-attached them. We had 2 blow off a couple weeks ago when the remnants of Helene came through. The shutters are attached by 4 fasteners. Sean suggested we add 2 in the middle, which he did - hopefully that solves the problem! My point is - they did a great job in 2017 and they have always followed up with service whenever we had an issue - which is what you want from a quality roofing company.

We decided it was time to replace both our roof and gutters. After a lot of research and a couple…read moreof bids, we chose Titan. Titan had ZERO (0) complaints with the BBB in the 10+ years they have been in business, and been a BBB member, to which I was astounded. These days people leave a 1 star review if a wrapper is torn on a package. When Randy came to review and prepare a quote, he explained their process in detail including screening the perimeter to catch nails and debris. They stripped the roof down to the wood sheathing and replaced everything including both step and counter flashing in one day. A different crew returned the next day and removed and upgraded our gutters to 6" with new downspouts, also in 1 day. The roof and gutters look amazing, and Shawn and his crew were great do work with. I highly recommend Titan... - R. Gregory

This place is an absolute joke. They came out was at my house for 45 minutes on a Sunday morning…read moregranted I knew that calling out on the weekend would be a little bit more for the service call but these Jokers charge me $600 for a service call and all they did was put a one-by-one square patch on my roof and was up there for no more than 45 minutes total and charge me $600 freaking dollars. And I told them I had insurance the insurance will be taken care of it for some reason the insurance never paid it so they turn me over to a bill collection agency over this $600 finally my insurance paid and we had a settlement payment and then they overcharged me on the settlement payment. I am seriously considering taking into court especially for what some of the things that the man said to me on the phone accused me of insurance fraud because I offered a settlement instead of the full amount. B******* do not use this company they overcharged to the extreme

* That's a sixth star for Ryan, outstanding individual who would not give up on taking care of my…read moresituation with the insurance company. They do excellent work and follow up to make sure you are satisfied with the work preformed. Thanks again! Tim L.

Mike and his team were incredibly friendly and efficient. We needed to change out a window during a…read morebathroom remodel for better ventilation. The process was quick and convenient. Definitely recommend.

They contacted me because Yelp sends out mass notifications on jobs. That being said here's my…read moreassessment. The representative of the company called and made an appointment. Then rescheduled the appointment. Then he didn't show up for the time. I texted him and he stated they were no longer interested in doing the job because of distance. So they wasted my time, and didn't have the courtesy to let me know they weren't interested. So if you want unreliable and non-communicating contractors help yourself... Why was I was contacted by the owner is beyond me... He sees a negative review and wants to appear caring... a little late for that.. Can I change my stars to 0?

Mike and his crew did an excellent job on our roof and new skylights installation. Mike was very…read moreprofessional, gave us a fair estimate, everyone showed up on time, completed the work promptly and cleaned up the yard. Mike even stayed and helped me clean up the drop cloths we had put down in the house under the skylights. I would highly recommend Thompson Roofing for your roofing needs. Barb J

Mike has come out twice to do roof repairs. Very happy with our experience. Very professional &…read moreresponsive. We would highly recommend him! Thank you!