Jennifer Barentine is the best!! She is always so helpful and knowledgeable when ever I need…read moreassistance with my automobile, renters, umbrella or life insurance! Thank you Jennifer for being so awesome. This is a great agency for all insurance needs, Shari Longo

Ms. Evelyn Conyer gives great customer service and gets the job done! I highly recommend her!read more

Amanda Perdue is amazing! She literally makes all this crazy stuff so simple and is so helpful and…read morehappy! I adore coming here! It's worth the wait and worth any fee. They sorted through all our 1099s from all our stocks and even my cashed out IRA. Amazing service!

While shopping around for a new hometown bank after re-locating back to North Carolina from…read moreChicago, we were graciously assisted by Sandy Johnson, who set up checking and savings accounts for us in less than an hour - then she helped us configure our online banking apps. Great customer service, friendly tellers, a beautiful building and easy access, in and out.

Dawn at the Jackson Hewitt In Walmart on Yopp was absolutely amazing. She has a kind heart, and an…read moreamazing welcoming personality. She was very kind to my toddler whom I had brought with me to her location, and very professional. She made sure to be the best she could be at her job, and was very accommodating! If you file with Jackson this year i HIGHLY suggest going to go see her!

Joy Brownlow, mortgage loan officer at this bank, did a fantastic job of guiding us through the…read morelong, tedious process of obtaining our mortgage. Her care, patience and guidance through the entire process were much appreciated. GB

Bank of America continues to disappoint me! The fees are insane. I have two different accounts with…read morethem and because a computer transfers money from one account to another they charged me $12 that is completely insane!!! Now if a person had to drive to the bank go inside and manually take money out of one account and place it in another account I could completely understand this fee but when the minimum wage in NC is $7.25 and hour and a computer makes $12 for 5 seconds that is what is wrong with our country!!! I would never recommend this bank. There are so many other options in our area!!! And I will be taking my money elsewhere!

I recently had the pleasure of working with Beth Griffin. She got everything I need taken care of…read morein record time. I found her to be organized and knowledgable in her work.

Service: 4/5 Cleanliness: 5/5…read more Recently had a card compromised, got ahold of Navy Fed and within a few minutes was told that I could visit my nearest branch and get all taken care of. Seriously the easiest thing for a very inconvenient situation. Also the staff at this location was helpful once I was able to see someone after they finishes telling their jokes/stories to each other.

Been a member for years and depositing a check has been so difficult due to, poor training and…read moreinconsistent training for employees for months I have deposited a check saying only "Mobile Deposit Only " and this last check I deposited it twice only to be told I would have to drive 118 miles to deposit it, and when I did she said it's been deposited. Only to find the next day it wasn't there, I called customer service and was told it would be available tomorrow. Tomorrow came and it still wasn't there, the next CSR told me it had a 5 day hold. So this is definitely a training issue, and as always they are very friendly giving you info that is incorrect. Having worked for an internet company as a trainer this was the one area NFCU was head and shoulders above all the others, so much like them now.

We had to take care of some documents and needed to stop by the Onslow County Tax Office. The…read moreoffice was fairly easy to find and there was a lot of parking. We went through security and found the office on the second floor. The employees here were super nice and helpful. They helped us figure out what we needed done, have our documents taken care of and we were in and out fairly quick. The office is clean, organized and have some of the nicest people.