Getting the insurance was easy, especially since I was already a State Farm customer. Transferring…read moreto a different syate was a nightmare thanks to this office. My name got randomly changed by them. They issued a check under that name. I could have used the check with the name I had given them, even though I have changed my last name, but not my middle initial. The ignorance, rudeness and complete incompetence is astonishing. Trying to get it sorted out took my agent where I am now sorting it! Then, the call I received from this office was abrupt, rude and snotty. State Farm isn't the problem, this office is. Find a different office!

I have had great service with them for the last few years. I called to change my plan with the…read morerecent sale of my house and one vehicle. The woman who was helping me switch up her tone and was pretty rude when I was just asking questions about the policy. Will definitely be switching after my most recent interaction.

So far, I'm very pleased with there customer service. Everytime I have made a request to fax…read moreinsurance information to North Carolina DOT or any other agency it has been taken care of immediately. Special thanks goes to Sally Knott!

Have had them for 1 month, 1 day. I got charged 10 dollars for a late fee. I literally just paid…read morethem. They suck at replying. Had to ask several times for my insurance card. Was told it was sent to my email, never got it. Finally got it via mail. Was told " that's how the home office does it" you'd think being a new customer they'd explain these ridiculous late fees. Don't feel comfortable with this service. We'll see how this month goes.

I had major changes to my policy. Michelle Bennett was prompt, helpful and courteous. I was able…read moreto get my changes accomplished at the speed of need. I strongly endorse her agency for your insurance needs! A. Hemphill Surf City NC

Allstate says you're in good hands but you're not. I had an incident where a storm came through my…read morearea and I ended up with a leak that did some major damage. long story short I ended up coming out of pocket for repairs because they wouldn't cover everything and so I'm also out of a $1000 deducible as well. A week later a tree branch fell though another side of my roof and for starters, Allstate didn't want to cover it, Allstate wanted to send the claim to NCJU so they wouldn't have to pay anything, no problem, Allstate is a business and they only care to make money, NOT TAKE CARE OF PEOPLE. To Add on to this the person they sent to see my roof to see if they would cover the damage or not called pushing my appointment back because of a schedule conflict. I HAVE A HOLE IN MY ROOF! But they don't care, as soon as this is over, I will cancel the policy and best believe Allstate will not get a recommendation from me. As far as pricing, they are good when you need them, TRASH is the term that comes to mind.

I called up the women here before making my way across town; told her I could meet her around 1:30…read moreso she could take her time on lunch. When I arrived before 1, I noticed the sign on the window said "will be back at 3:00!" It's just bulls*** & inconsiderate as hell to make someone wait 3 hrs for a lunch break & not discussing that before hand when the opportunity was there. If I didn't need the insurance I would cuss this women out right now, but instead I'm going to let yelp know how I feel. I'm 7 months pregnant & today was my only day off. I've spent it waiting on a b****

From the owner: Personalized Service With Great Rates…read more Carolina Insurance: Where you get personalized service at great rates. At Carolina Insurance, we offer great rates and personalized service on your insurance needs including: - Auto Insurance - Commercial Auto Insurance - Taxi Insurance - Home Owners Insurance - Business Insurance - Commercial Insurance - General Liability Insurance We have great DUI rates available. We search for the right rate for you from - National General Insurance - Progressive Insurance - Universal Insurance and many more insurance companies We are Locally Owned and Operated right here in Jacksonville NC

Rosie was absolutely phenomenal and cut my auto insurance in Half!!! She is so knowledgeable and…read morepersonable! Go see her immediately if you are in the market for Insurance of any kind! You have a caring and professional Agent thank you for all you did for me! Recommend to anyone!!!

From the owner: Property and vehicle insurance for Onslow, Jones, Duplin, Craven, Pender and Carteret countiesread more

They helped my elderly aunt with a simple will. It was done over Zoom, so no dragging her out,…read morewhich was perfect. Their contact with us has been good and we feel that she is satisfied.

From the owner: Guzhuna is a risk and wealth advisory firm, built on the philosophy that protecting wealth and…read moregrowing it are not separate pursuits. Headquartered in New York and serving clients across the United States and Internationally, we work with business owners, executives, and families whose financial lives require more than capable advice across individual engagements. We offer insurance, investment management, wealth structuring, estate planning, and business advisory as one integrated strategy. Our approach is built from the ground up. Risk is assessed and structured before capital is deployed. Every component of a client's financial life is designed to function as one coherent whole, from the protection of what has been built to the planning of what comes next, and the legacy that follows. We carry no proprietary products and maintain no affiliations that would influence our recommendations. Our only obligation is to the long-term integrity of the financial lives entrusted to us. Independent. Unconflicted. Built to endure.

I chose this company for Wind and Hail insurance. The initial rate was reasonable, but once in,…read morethey raised the policy rate significantly 2 times without notifying me. The notification came from the mortgage company around 6 months later. I don't know if they did this purposely, or just a lack of etiquette, but I would not do business with them again. Jimmy Hobson

SFI Group was very professional in handling any issues that I had after the Hurricane and they were…read morevery prompt with their service ! The owner of this company is the best ! Thanks Michelle