I don't write many Yelp reviews. Mitch is a keeper, a find, a mensch, great at what he does, can't…read morerecommend him highly enough. We found him randomly at a time when my elderly mom was having a lot of computer issues and was getting confused easily. Which can be scary given the world of scammers looking to take advantage of elderly folks online, etc. I live far away from my mom so couldn't help her directly, but happened to meet Mitch when I was in town when we needed someone and now I have him go help my mom all the time. From everything to do with the printer, her phone, her computer, her wireless router, even her cable TV. And now I have him helping my elderly Aunt - again across all the electronics and computer and phone kinds of things. I'm super super grateful for his services. He's reasonably priced (we can't afford anything but what we need), he's communicative and he looks out to anticipate problems not just react to the ones that have already happened - which is great. Highly recommend.

Excel Repair services repaired my washer. The technician was very professional and explained what…read morehe did during the repair and arrived early. The woman who scheduled the appointment was also very kind and professional and kept me updated about parts delays. I'm very pleased with the service and would recommend!

Tech arrived early, came in, went to work, 20 minutes later he was finished. Professional tech,…read morenice guy. What more do you need.

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

Bryan set me up with a replacement HP, so I could access some very important software using the…read morehard drive from my failed HP. Everything worked as I expected and my data was intact! Great job discussing my options and making it happen.

In at 2:30 and out by 6:00 pm / Bryan helped me out with the purchase of a refurbished DELL XPS and…read moretransferred all the files from the old laptop, as well as, all the configurations. Very resonable.. Job well done and thank you! Highly recommended to all! Mark Ehlmann

I stopped by FedEx in Collegeville today to ship a monitor. Long story short, I arrived when there…read morewere no other customers there, then waited for 30 minutes while the 2 employees there served other customers because they couldn't be bothered to find a shipping box for me, and then I left the store without being helped. I ended up finding Comp-U-Ship in Royersford, and was in and out in 5 minutes. They took the monitor, packed it up for me, had me fill out the shipping slip, and I was on my way. Really nice guys, and very efficient. Also only charged me $2.50 for the packing materials! FedEx would have been close to $20. Highly recommend this place for any PC shipping needs.

We have a laptop that seemed to be plauged with problems from day one. HP wanted 200$ to fix it,…read moreand two other national stores that do repairs wanted about the same and tried to sell me a bunch of garbage that I didn't need. All of them had a 2-3 week turnaround time. Saw this place and decided to give it a shot, and I'd rather support small business anyhow. Dropped it off late one day, the next day they called and said what the problem was, quoted me a price of around 60$ for the same exact repair the national places wanted 200$ for!!! That was on a Friday, Monday they called and said it was done. These days, finding a good computer repair place is as neccessary, and just as difficult, as finding a good mechanic. Look no further, this place is friendly, honest, cheap and fast.

I had LAN ports in my home that weren't working and I reached out to Chris on the issue. What a…read moregentleman! He advised me over the phone, guided me so I could self resolve the issue and then reached out a week later to find out whether the issue was resolved. It's rare these days for anyone to do that..and it just shows what a remarkable professional Chris is. He's knowledgeable, professional and just a good human being. He's first on my list when I need to engage a professional for technology services.

Chris Taylor has consulted for 2 decades in my mental health practice:…read more 1. His deep knowledge informs selecting new equipment as needed 2. He skillfully analyzes concerns either remotely or in person 3. Professional charges for services are fair and worth the investment Judith Coche Anderson, Ph.D,A.B.P.P.,retired Clinical Psychologist

This is the real deal computer support company. Don't expect a cute black and white car with a…read moreBlues Brother dressed tech to come to your place. Not here. Your going to get network support that is everything it should be. If you want solid network and web hosting give these guys a call. If your looking for cute or cheap don't bother. Fair price for great service. That's what you'll get

Total Computer Services performed better than any other person or solution I have worked with…read more They were professional , patient and met their stated goals to correct my issues. I found their pricing to be equal or lower than past work I have had done. Don't let their small store front be off-putting. They performed at a much higher level compared to any other option I chose before. I will continue working with them as needed. Alan Golombek

This is the easiest computer repair shop I have ever dealt with. Much less expensive than the snob…read morestore in Doylestown. Kyleigh is very patient with my ridiculous questions and explains everything in language which I understand. So glad I found them. Totally worth the ride.