Smooth and rapid transaction. I dropped my iMac off yesterday to increase the memory. I was initially quoted a turn around of next Tuesday but my machine was ready today!! My drop-off was seamless. I got a call today with an estimate and about an hour later I was advised I could come pick her up. I will definitely return and I'm super glad I found them. read more

Terrible. Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..." read more

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of remote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!! read more

I have been a customer of this computer repair company for over 10 years. I should have written a review prior to this. I have used them to repair computers, trouble shoot, repair and fix printers, set up new computers and always been 100% satisfied. I have used both in house repair and coming to my home. However, today's service prompted me to give an outstanding review. My computer (Mac Pro) was not working for about a week. Yesterday, Apple recommended i try a keyboard with wire to see if I could communicate with my computer. I went to this shop, Andre immediately gave me a keyboard to try at home. It worked perfectly! I just want to give a shout out to this company and their service! read more

They provided a good estimate of how long the repair of my computer would take. Friendly and professional too!!

Place was fantastic. Had my custom pc build back in 48 hours. Couldn't have been more helpful. Even learned a few things. Would highly recommend. read more

Dropped my laptop, busted the hard drive. Brought in on Tuesday, and all my important data was retrieved, new hard drive installed, and computer up and running by Wednesday evening. Awesome. Really like these guys! And all for a good price. read more

Great and efficient experience. Brought my laptop in and had a diagnosis the next day and fully repaired the next. Happy to have a good local repair option. read more

A few weeks back over the New Year weekend my laptop power jack finally gave up completely. I contacted A2B and the Geek Squad. A2B told me they'd have it done for me by the following week and gave me an estimate. Geek Squad promised to take the laptop from me, ship it to parts unknown, give me an estimate and charge me for the privilege. A2B not only got it done in just a couple of day over the holiday, but also charged me exactly what they told me they would. I was rightly pleased. Today I started to have a problem with the cord and took it back to them, not the same issue but close to it. They not only diagnosed it but fixed it on the spot and didn't charge me for it. "You're a good customer" I've only been there once. These guys are lifesavers, and a great resource. I can tell you this, after this experience I AM a good customer! I'll go no where else! read more

These guys are great they told me it would be 24-48 hours to diagnose the problem but they called me a mere few hours after I dropped it off to tell me what was going on. They then gave me 3 different options to fix it and were up front with the cost of each option. it took them 2 days to complete the work and get it back. I have left my computer with another shop about 2 years ago and it took them a week to get back to me with a diagnosis and they quoteded me Geek Squad (over) prices. These guys are not only less than Geek Squad but they are faster, up front, and honest. They stand behind their work 100% read more

very honest people, fast service, no bs very straight forward and to the point

Professional, fast and friendly service. My laptop suffered massive hard-drive crash. I feared all loss of photos, documents and files - not to mention the financial burden of purchasing a new computer. Within a few days a2b PC had restored all my files, data and photos AND got my laptop running better than new. All of this for an extremely reasonable fee. Highly recommend! Thank you Andre & Eric. read more

This place provided terrible service. After bringing in a laptop to be serviced for overheating, I turned on my computer and found that it had been infected with spyware. They reluctantly ran a virus removal program on my computer and afterwards I was left with a machine that barely works. I cannot type anything without the cursor jumping to different places around the screen, making typing impossible. I would never recommend this place to anyone with any kind of computer problems. read more