Poor customer service if you ever need to speak to someone in billing. Absolutely no help at all…read moreand raised his voice over the phone because I kept repeating my question that he refused to answer.

They are so fast and responsive. My visit was under an hour and they were very kind. This is the…read moreonly urgent care I will be going to from now on.

I would not recommend this place. They lie about your wait times to get you in. We were told it…read morewould be a 1 hour wait. And we were there for a little over 3 hours with our 3 year girl who had a terrible ear infection. On top of that the nurses weren't friendly what so ever. It felt like we were talking to a robot. The doctor saw us for 5 minutes and gave us antibiotics right away and sent us on our way. He seemed to be the only one working with urgency! I will say the doctor was friendly. But would not recommend this place. Just be honest about wait times up front.

Scheduled an appointment for 2:45 on their website. Get to the location and am told they don't do…read moreappointments (even though their website says they do!) and that it'll be close to a 2-hour wait. I had already driven 40 minutes to get here and needed to be home to pick up my child in 2 hours. Even though I showed them the email confirming the appointment , they would not honor it. All she kept saying is they were working on their website. This was so unprofessional and not good business ethic! I will never be back here again!

I came in for a TB test and they scheduled a follow up to check the results two days later. When I…read morewent into the clinic for the follow up it said they were closed everywhere and not a single employee in the store knew what was going on. They were rude and unhelpful. Now I have to restart the entire testing process. I work in a retail pharmacy store very similar to CVS so I know how these stores work and I have never experienced such a lack of customer service before. I am very very upset and will not come back.

I went here yesterday. It said walk in so I did. You sign in at their kiosks . I had over a two…read morehour wait. Went back home . A half an hour before my appt. I went back. Sat in parking lot. She called and said come on in. I ended up with a double ear infection. She gave me meds and I was on my way. I was happy with the service I had . My doctor is not currently seeing patients in person. I would go back if needed.

I had a really bad wound from a tree accident and the team at Urgent care TX - Cleburne were…read moreamazingly friendly and helpful. The care offered had been very prompt and the Dr on staff (PA NP) had been very helpful with care instructions. I highly recommend this location.

Starts out by waiting in the room for 2 hrs before seen, then rushed observation, when asked for…read morenotes of visit was told I had to wait 20 min after so I did, then after 20 min was told they would call when ready. Pharmacy never got prescription, then I had to go out of town for work and came back and kept saying they sent it, and it's something on the pharmacys end. Now they say I can only get prescriptions if Isje another appointment. I will never use this clinic for anything.

Love the Web Check In, to save a spot for me to see the doctor. Very easy and they give you a time…read moreto be there ! Their building was very clean inside and out. The young lady at the front desk was sweet, helpful, knowledgeable, and I was quickly seen, which I appreciate. The nurse ( with her sweet smile ) was knowledgeable, compassionate & very friendly. She took all my vitals and we chatted briefly. Atmosphere was pleasant. Doctor (Ashton Want ) should be in momentarily. Chest Scan was done after COVID test and exam were completed. Two meds were ordered and I will be on the road to recovery. Care Now was an excellent place to choose since my primary care doctor was closed today. You'll receive excellent care from all staff members. I will use them again if needed. It's conveniently located at 1501 SW Wilshire in Burleson TX. They take most Insurance and I love the Web Check In. It saves a lot of time. Especially if you're feeling bad. I highly recommend Care Now in Burleson. They have all the convenience for disabled patients even with their parking.

I had a really frustrating experience with the CareNow here in Burleson I was told there was only…read moreone provider and that the wait time would be about an hour and a half (or longer), so the staff suggested I go to another location instead. They also told me the patient would already be registered when we arrived at the other clinic. Unfortunately, that wasn't true. When we got to the second location, the wait time was the same--about an hour and a half--and the patient wasn't registered at all. We had to fill out all the paperwork again from scratch. I really wish they had been upfront about the fact that the wait time would be just as long and that we'd have to redo all the paperwork. It ended up being a waste of time and gas, and it made an already stressful situation even more frustrating. Better communication and transparency would make a big difference here.

Asked twice whether medicare and supplement accepted (previous patient, YES they accepted both 6…read moremonths ago). I noticed a large yellow X through insurance on the paper forms I requested (I will not sign pages of medical documents on my cell phone). They said, after 45 minutes we do NOT accept medicare supplements anymore. Big waste of time when I needed an Xray

Picture this, day before Christmas Eve and you develop a cough so severe it wakes you up at night…read more I generally hate urgent care because the cost is astronomical but my primary care Dr. was booked until mid January so I had no choice. I made a same day appointment on the app. Arrived, filled out a few forms and was seen about 20 minutes later. The nurse practitioner was kind, funny and very informative. Four prescriptions later and I'm out. I didn't have to pay anything and I'm guessing it's because of their partnership with my doctor's hospital Baylor Scott White. Six days later and I'm feeling 100% better.

I'm disappointed with BSW Emergency Hospital. While helping a friend deep clean a house I was…read morecleaning in kitchen cabinets. Got into rats nest (not knowing what it was) I did not put mask on and breathed this for several hours. I have several medical conditions: COPD emphysema, diabetes, polycythemia vera, high b/p, hemochromatosis, high cholesterol, and a few more. When a friend came by and told me about the Hantavirus, it scared me. I phoned primary doctor, was told to get to ER since I have lung diseases and it's critical for me to be tested asap. Went to BSW emergency hospital explained to them why I needed this test done. A blood test was done and CT scan of chest (I had a bra on with underwire, informed tech but was not ask to remove bra). That will interfere with scan. I ask RN again about Hantavirus test. Was told they can not do it at this facility, I needed to go to bigger hospital. Ok then I needed to go. But I sat there waiting. At least 3 1/2 hrs have gone by. Why am I still here wasting my time and ask to leave. Once they released me, they told me to pickup prescription from CVS 24 hour service. Which I did, ask Pharmacist what the medication was for and he stated my lungs. Then looking at my release papers, they had diagnosed me with COPD and hemochromatosis. WHAT !!! I'm the one that told them that I had these two diseases and had a lung doctor. I didn't go to the hospital for that reason but they diagnose me with that, but I already knew that. I phoned and questioned this and got the run around. Wow, what a waste of time !! They don't allow photos or recordings so I apologize for the few photos I could take. I'm sure everyone has their own opinions about this emergency hospital, but I'm just very disappointed in how I was treated. They must not truly have listened to me. I have their names but I say lesson learned... don't go back !!

Original post: I am highly disappointed by the treatment I just received or should I say, didn't…read morereceive. I will never give this place another chance. I saw the bad reviews and against my better judgment decided to go to them. Save your time and money. Worst doctor ever. Edit: I noticed on every bad review Baylor used the same default message about customer service and whatnot. What are y'all doing about it? All these people can't be saying the same thing and you guys are not handling it. What are you going to do about these common issues??? We deserve care with integrity, humility, and compassion. Where is that faith-based care we deserve? I went to Hugley, turns out I had a collapsed lung.

Excellent service, short wait time, very friendly and helpful provider. I will happily use…read moreCommunity Med Care for my family.

This place is awesome. It is a full service medical facility for the entire family. Although they…read moreare a general family practice, they are set up to handle a lot of specialty issues. They have an on site laboratory so that you can get your bloodwork done and the results while you wait. They also have an on site digital x-ray suite. The facility is set up to handle emergencies and minor surgical proceedures. The entire center is clean, spacious and well lit with comfortable furniture. Now, the real star of the show here is the caring staff and medical providers. There are two doctors and two physician assistants on staff here, and they are all awesome! You really feel that you have their undividied attention and that they genuinely care about what you are saying. You know that they are going to do their very best to ensure that you recieve top notch medical care, every time you come. It's rare today to find medical providers who are so kind and compassionate and don't make you feel like you are just a number. The nurses are all really nice too. I'd recommend anyone to come to this practice if they are needing any sort of medical care. If the doctors and PAs here cant take care of you, they will surely know where to send you.

Do not go here. I waited 4 hours before I got to see the doctor. I should have run when I read the…read moresign on the front desk that says you will be asked to leave if you cuss out the help due to the long wait. Omg, go somewhere where they value your time as much as theirs. Some of the staff was nice, others were very rude! With all the other choices; do not make the mistake of going here!!