I was sent to Quest for labs. I'm was merely following what I'm told. I was denied service as the…read moreorder apparently was not written in a letter head and lacked doctor's info. it's fine, first time. But as I walked away the lady said something about me not going on there, in front of everybody. Really? Was that even necessary? Poor decorum, I'd say. It's the way how I was made to feel, humiliated. Be better.

I hope leadership on a higher level reads these. I go to quest due to my insurance as soon as I…read morehear I need blood work I cringe knowing the experiences from past visits. When going to schedule an appointment there are none for a week??? I'm going to attempt a walk in but from one of them saying at my last appointment they don't like walk ins I'm not too hopeful. The staff is beyond rude. I hope upper management sees the issues at this location and fixes them soon.

Went here for bloodwork because the lab at my doctor's office charges ten times what Labcorp does…read morefor the same tests. Easy check-in kiosk where you can put in your info and let them know you've arrived. Super friendly and helpful front desk, and the nurse/lab tech who drew my blood did an amazing job - I didn't even feel the needle go in and she chatted with me the entire time to calm my nerves. Great people, great pricing, excellent lab techs. Highly recommend!

Great experience at the Tyler,TX location. We made our appointments online and were helped right…read moreaway. My husband passed out after giving blood & the ladies were very professional and knowledgable about how to care for him. Tina was patient with us and helped me to understand what was happening and kept me calm. Thank you so much! Great job ladies!

Pat is absolutely fabulous. Great bedside manner and her nurse is super helpful. I am so happy to…read morehave found this office. You can get in and out quick and she accepts most or all insurance! Did I mention she and her nurse are hilarious? I love that about them ;)

From the owner: Welcome To Our Practice East Texas Family Care is a warm and…read morewelcoming family medicine practice in Palestine, Texas, founded by skilled physician assistant Patricia Edwards, PA-C, and her exceptional staff. The practice takes an integrative and patient-centered approach to caring for patients of all ages. The team at East Texas Family Care have over 23 years of experience in healthcare, particularly in family medicine. They offer one-on-one, quality care for patients and their entire families in-person or from the comfort of their homes via telemedicine. During your appointment, they take the time to listen to patients' concerns, and learn more about how they can best help them, one step at a time. For hormone replacement therapy, they offer BioTE® pellets, nutraceutical dietary supplements, Nexplanon® birth control implants, and oral contraceptives. They also provide medication prescriptions, health education, nutrition counseling, and resources for weight loss and pain management. Patients with hypertension (high blood pressure), Type 2 diabetes, chronic obstructive pulmonary disease (COPD), and other chronic conditions can rely on East Texas Family Care for top-quality services to help guide you through your condition. In addition, they provide urgent care for COVID-19 testing, illnesses, and other minor injuries...

I highly recommend OCWD Mobile Phlebotomy to anyone needing phlebotomy services. The ladies that…read morerun this business are extremely nice and easy to work with. I personally had Tonya as my caregiver when I went to see OCWD, and she did such a great job with my therapeutic phlebotomy that I had to come on here and tell the whole world about it. If you have any type of phobia towards needles this is the place to go for you. They'll treat you like family and make sure you are properly taken care. They're highly trained at what they do and I will surely be going back to see them. 10/10 experience!!!!

From the owner: OCWD Is a Mobile Phlebotomy Service specializing in Blood Draw, Drug Screens, Paternity Testing and…read moreLow Prices for self-paying customers where NO Dr's orders are required. Not only are we mobile phlebotomy service OCWD has a draw center where same day appointments are available.

It was really nice & comfortable The staff were really professional as well as nice. The bathroom…read moresmelled like it was just cleaned & the Lab tech was very gentle & caring.I would recommend them.

10/10 highly recommended!! The lady who greeted me (I didn't get her name) called me in 5 minutes…read moreafter I arrived. Unfortunately I had forgotten my Dr's lab orders at home. She quickly found a solution to get the orders and after a couple of minutes of wait time, I was called back to get my blood drawn. Deborah was my lab tech who quickly and easily found my very hard to get vein. (I had been to a different lab the day before who was not able to get any blood and they had to refer me to Lab Corp). Deborah was professional, friendly and informative. She painlessly got my vein and was able to get a great blood flow enough to fill several vials. THANK YOU so much to Deborah!!!

This is the BEST and the MOST AMAZING urgent care you can ever receive. The front staff, every…read morenurse you encounter, all of them are amazing. You will not find a kinder and more caring staff than TCC. We live in the area, and unfortunately I am severely immunocompromised. We never have walked in when we were met with anyone who was anything less than amazing, kind, and willing to help resolve whatever was going on until I could see my PCP. They have even gone so far as to call my Dallas neurologist. 10,000 stars for this amazing team! We love Dr. Ro, Dr. McD, and everyone else! Do not go anywhere else!!!!! You are in the BEST hands here!!!!!!!

STAY AWAY. These people not only do not accept insurance, they refuse to give you any records…read morewhatsoever of the care they supposedly deliver. You will not be able to submit any records of your treatment to your insurance company because they will not give you any. They will charge you hundreds and hundreds if not thousands of dollars for a couple of hours of "treatment" and then refuse to give you any record of it. When your insurance company states that your treatment would indeed be covered if a patient submits records, this outfit upon insistence will send you only an "encrypted" message that supposedly contains the records, however you will be unable to open the message DESPITE MULTIPLE ATTEMPTS and will thus have no idea what it says. This is clearly an attempt to obscure whatever so-called "treatment" was rendered and is nothing but a cover-their-asses tactic. I have never encountered such disgraceful, appalling, shameful business ethics or a more hateful business operation in my many decades of life. STAY FAR FAR AWAY.

I had to tell my husband that this was literally the best experience I've ever had at any medical…read moreoffice. I was blown away! Came in for my nearly 4yo son with an ear infection and they treated him so great! They made a game of weighing him, taking his temp, etc. We were in and out fast with no appt. My son has been talking about it for the rest of the afternoon because it was such great fun for him (who'da thunk it lol). Will definitely be back (hopefully not often haha) but will tell everyone because it was truly that great. Also the facilities are newly remodeled and CLEAN!