Every provider that I have seen here listens and cares. If I have to wait a few minutes for my…read moreappointment, I understand that they are spending time with other patients to address their concerns and know that they will do the same for me.

I was there for a dental appointment with a new dentist, since my previous dentist quit accepting…read moremy dental insurance through Blue Cross. I was told they take all insurances, which is pretty nice. I was treated very kindly by everyone, from the reception to the dental assistant and then the dentist. There were four sheets of information to fill out, but these were gone over with me and many questions asked. After xrays and an exam, I came out of there feeling very confident that I had found a good dentist and caring place. I'm reading many poor reviews of this place, but my experience was very positive. They are trying to help many types of people with physical and emotional problems. They are bilingual, which is good for the migrant workers and others, who were there. They offer sliding scales for people with no insurance, and that is huge now days. Give it a chance, please.

Receptionist hate their job and show it They shrug at the…read moresight of new patients walking in Bring your heart to lakeland Is a joke Doctors make you feel inadequate of your parenting skills for using a walk in Go to southwestern medical in stevensvile

Nobody in the waiting room when I arrived, but it was still 30 minutes before I was taken back to a…read moreroom. The nurse was nice and did all the normal checks quickly. Then another 30 minute wait before seeing a nurse practitioner. She was very rude, and only wanted to talk about my blood pressure and not pay any attention to the actual reason I was there. Eventually she did take a quick look (about 30 seconds) at my current issue, and more or less said there was nothing she could do. Then went back on about my BP again. Eventually said she was going to check something and be right back. After another 20 minutes I left. So an hour and 45 minutes wait, when nobody was in the waiting room ahead of me, for 15 minutes of rude scolding and 30 seconds attention towards what I came for, and no solution.

So glad to have a great Urgent Care close to home. Not that I want to frequent this place but I…read morelook forward to them meeting my Urgent Care needs in the future! They are fast, friendly, thorough, and fast. Yes, I know I listed fast twice. You usually do not get fast at Urgent Care.

We have had to visit this Urgent Care 3 times, unfortunately. Each time we were please with our…read morevisit, and obviously we would return. We found wait times to be manageable, however, they have an awesome option to check in ahead of time. I schedule your arrival time and once you arrive, you are at the top of the wait list. SUPER handy if you are able to plan ahead. They also have a TV that shows you the wait time and your place in line, this is very helpful. We found the staff to be friendly, knowledgeable, compassionate, and have great bedside manner. (Esp with a sick toddler or infant). After ever visit, our prescriptions were called in quickly so that we didn't have to wait long at the pharmacy for them - very helpful. The facilities are clean and inviting (or as inviting as a medical building can be). The weighting area has many different seating options, as well as a coffee and tea station. We will continue to visit this Urgent care (or lab) if we ever are in need.

was quick, fast and friendly. I have not got the bill yet so........JK. I had not been there for…read moreyears, still was as good as my last visit.

I was hesitant to go here because of the reviews but it was a fantastic experience. Quick…read morecheck-in/registration. I waited less than 5 minutes to be seen. All staff were kind and attentive. I'll be going back. Better experience than my primary care.

Do not go to this hospital it's terrible. Had to check my self out and they still charge me $6000…read more The quality of Care is terrible. I am a heart patient. That's unreal what they do there.

First time and my last time- came in on Ambo from a seizure and it was a absolute disaster. I was…read morehooked up to a IV and asked for water- was told absolutely not! No water no ice- I asked why and was told because I'm the doctor. After some tests were run I was told my lungs are heavily scarred and I should take a asprin every day. I asked why and was never answered- I work in the medical field and was shocked at the callousness of the doctor ( never got his name) when I refused to stay there any longer I was told IF YOU LEAVE YOU WILL DIE AND YOUR INSURANCE WONT PAY. I still don't know his name but I do know that I will Never visit that hospital ever again in life. I was called the wrong name 4 times so who knows medical information they were giving me.

If it was possible to give zero stars I would. Where do they find these rude people for their…read moresubstandard care? It's unreal. Zero class and no work ethic. It doesn't matter what shift it is. And what about the filth? It's disgusting Jill the tech in ER had the ugliest personality I've ever seen. I wouldn't bring my dog here. It's that bad. Head to Kalamazoo if you can.

My Father had a seizure around5:15 amm on (today) 2.19.25. He was transported to Corewell…read moreHealth/Lakeland by ambulance around 5:40 am on 2.19.25. My father lives approximately 10minutess from Lakeland. So he arrived before 6 am. A bit of history - My Father has alcohol-induced/alcohol withdrawal seizures. He has been hospitalized at Corewell Health/Lakeland more than 5 times for this over the past year. Each time he's admitted, his wife and/or I arrive at the hospital very quickly to be with him and to provide the nurses/staff with information surrounding the seizure and medical history. This includes the fact that if he's not treated quickly, he will have another seizure. Which the staff ignores and waits to treat him until he has the 2nd seizure and then responds with "You said that would happen". Unfortunately today (2.19.25), neither his wife nor myself was able to arrive close to the time he was admitted into the ER at Corewell Health/Lakeland. I did not arrive to Corewell Health/Lakeland until 7:30am. When I arrived, my Father was admitted to ER # room 28. There seemed to be a huddle of ERs staff preparing to start their shift and receiving updates. I proceeded to ER room # 28. When I entered the room, much to my surprise my Father laid calmly on the bed with his baseball cap on his head. I tried to question him about the baseball cap, and he complained about a burn on his leg. He was not hooked up to an IV and the burn was exposed and untreated. He sustained this burn during his seizure from falling out of bed and on a heater. The exposed burn was extremely troubling due to the risk of infection. A few facts on seizure patients - after a seizure the patient typically feels confused, discombobulated, and disoriented. My father has experienced all of the above with each seizure and admission. After noticing the cap, seeing the exposed burn, and seeing no IV, I immediately went to speak with a nurse/staff to ask about my Father's care and treatment plans. I was directed to speak with two male nurses who were assigned to his treatment. One of the male nurses was Alex M. They said the night nurse said my Father pulled the leg covering off and the IV out however but he was given meds to prevent another seizure and they were heading to him to redo what he had done. I thanked them and waited in ER room # 28 with my Father but found no evidence of a bandage being pulled off or an IV ever being put in. When the male nurses arrived to the room, they treated the burn and put in an IV. They were accompanied by a female nurse/staff who had a purse/crossbag on which seemed very unsafe and unsanitary. The time was close to 7:45 am. Shortly after, a male Doctor came in the room and asked me the typical questions and I again provided everything I knew about my Father's history. I figured his medical history is in his My Chart however I understand with the busyness of the ER, the Doctor might not have gotten the chance to read his history. At 8:50 am Emily Nelson came into my father's room, did not ask many questions, and stated he was going to be released soon. This seemed a bit rushed and premature. My Father was still very disoriented. Not five minutes after Emily left the room, my Father began to show signs of another seizure. I quickly ran for help and the male Doctor quickly came to aid my Father. He asked my Father some questions in which my Father could not formulate words to answer. The male Doctor didn't give my Father meds but sent Alex in and Alex provided treatment. Sometime after Alex provided treatment, my Father said he needed to use the restroom and proceeded to get out of the bed to walk. I pushed the nurse call button for help because my Father was still disoriented, very shaky and had a wobbly walk, and almost fell. Alex helped him to the restroom and back but shortly after My father needed to go to the restroom again and had an accident on himself and the bedding. I asked for help again and a female staff named Ally came to assist and help him to the restroom. I had already informed Ally of the mess made on the bedding. Ally returned my Father to the room without cleaning him, removing his unclean underwear, or cleaning the bedding. I quickly stopped her and said he has to be cleaned, the bedding needs to be changed, and he needs new undergarments. Very snappy Ally responded saying "I tried, he wouldn't let me". I explained to Ally that he absolutely had to be cleaned, given new undergarments, and the bedding must be changed. I also explained to my Father that he had to allow Ally to help him and get him all cleaned up. She began to help him and I stepped out and stood by the door to respect his privacy. The other male nurse asked me "Does she need help in there" and I assured him "yes". Ally said to the male nurse "I already washed his A**". I was sick with the treatment & feared leaving my Father after they said they wanted him to stay a night or so. Alex was so kind.

Such a great office and doctor. The wait times are relatively short (usually 15 minutes maximum)…read more The doctor and nurse practitioner are so understanding. We've never had an issue with either of them. Office staff is great too - very friendly and professional!

I was seen quickly and efficiently by staff. The check in process was super smooth as well the…read morerooms and waiting room was very clean and up to date as well. The PA I saw was very knowledgeable.

I have gone to this walk-in clinic, two times. Both experiences were outstanding. The second…read moretime, in January, 2025, my primary care physician in the same building, Dr. Michael Foster, refused that I come in to office because I had tested positive with an "at-home" test for Covid 19. I was extremely ill, and needed to be seen by a medical professional. Fortunately, this walk-in clinic said that I could be seen by someone, in person. The nurse attending was caring, professional, and she was stunned that the doctor "refused" for me to come in, stating they shared the same facility, patient waiting area, and provided me with the medical care that I needed. The wait time for both visits was under 10 minutes, each time. This walk-in clinic provides excellent care, professional staff, and I highly recommend.

Visited on a Saturday in need to stitches and had a great experience. Everyone was very nice and…read morethey stitched me up and sent me in my way without delay.

Clean bright and modern facility. Fantastic, caring staff and got us back on vacation quickly…read more Thank you!

Simply the best primary care I have ever received in my life. Kerri Heerspink is both an intuitive,…read morecaring health services provider, but a great person with whom to discuss your health. The facilty has excellent hours - 7 AM to 6 PM - beautiful grounds, and a large, extremely convenient, accessible lot. I reside on the other side of the state now and make the two hour drive to Battle Creek because I'm sold on Kerri and Bogess Health Park for my needs. 10 out of 10! Five PLUS stars.

Dr. Bogan is an amazing Physician but what I have experienced with medication authorizations is…read morecriminal. I can't even imagine how many patients don't know how to navigate the insurance company and have been denied their needed medication because of incomplete forms being submitted. I have spoken with Rebecca the office manager who is very rude and Barb the medical assistant is allowed to submit forms to the insurance company, illegible and wrong. Once again Dr. Bogan always tries to fix the situation, but the staff should not be working in healthcare. Today, I will speak with a Lawyer and file charges against them because, why am I being targeted? Is it because of the color of my skin or it because of my weight. I am a nurse myself and I am appalled by the experience and lack of compassion. I had a meeting with the office Manager Rebecca and Barb, and this problem still continues. The insurance has faxed the authorization and all my colleagues who are on Zepbound have not experienced this.