1. Interior Spaces

    1. Interior Spaces

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    Interior Spaces

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Interior Spaces

    Motorize existing window treatment

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    9 years ago

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    Portland Window Coverings

    Portland Window Coverings

    4.4
    (23 reviews)

    What a great experience! Portland Window Coverings exceeded all of my expectations and offered a…read morelevel of service and support that was the best I have experienced in years. I highly recommend PWC for all your window covering needs. Again what a great experience, keep it up!

    Customer service update. We are still loving our Hunter Douglas Duette PowerView blinds. We…read morerecently had our 25 year old windows replaced and my handyman husband was successfully able to take all the blinds down, replace the batteries, and put them all back up again without any problems. Or so we thought. We had an issue with the kitchen blind not lowering all the way. I followed the instructions on my App, watched a Hunter Douglas video and a YouTube video but couldn't solve the problem. We called the Portland Window Coverings store and the person who answered the phone was very helpful and tried to walk us through all the steps we'd already taken. The blind still wouldn't cooperate. She said she'd get a service technician out by the end of the day or the next. By 6:30pm Friday night we figured we'd have to wait until tomorrow or the following week but just as I was about to take dinner out of the oven, Joel (the actual business owner) called and said he could come by right away. In less than 10 minutes Joel fixed the problem (I couldn't have fixed it via my App as it turns out and the videos weren't correct either) and our kitchen blind was functioning as it should. We were thrilled beyond beyond belief to have the problem solved. And on a Friday evening at 6:30pm, WHO DOES THAT? Thank you Joel, you are amazing and the best example of customer service EVER. I highly recommend Portland Window Coverings for your window covering needs. Yes, it's an investment but look at the customer service response after eight months!!!

    Custom Decorators

    Custom Decorators

    1.4
    (80 reviews)

    I was transferred to this company through JC Penney design center whom I have used in 3 previous…read morehomes. I have NEVER been so frustrated, disappointed, inconvenienced and disgusted with the lack of communication, trust, customer support, communication or workmanship that this company (Custom Decorators: 8100 SW Nyberg St, Tualatin, OR 97062) has put us through. I am contacting my credit card company to see if there is anything I may do to recoup any money but fear that the time delay tactics they have used may have effectively screwed my chances. DO NOT call JC PENNEY for custom window design services or CUSTOM DECORATORS out of Tualatin, Oregon...I have been fighting with them since May 16, 2025 when I paid the invoice in full (today is September 21, 2025) and the drapery order has still not been completed satisfactorily.

    So I want to start by saying that my consultant Carol was amazing. Unfortunately it all went…read moreterrible after that. My contract stated that the contractor was supposed to uninstall my curtain rod and then reinstall it after the blinds were installed. He refused to take the curtain rod down, telling me it didn't need to be done. After he left I discovered that because of how close the curtain rod was to the blinds, I could not open or close my curtains as they would get stuck on the blinds. I called the contractor back and he told me that I need to fix it myself. We took the rod down ourselves and then found that the contractor had not bothered to install the right side valance return. I contacted Custom Decorators and received some of the worst customer service I have ever had. I requested the missing return be installed and for a different contractor before assigned as the first one refused to do the job I signed a contract for. Instead thry had the same contractor call me! I again requested they send a different contractor and requested to know what they would be doing about the missing return. I received a response stating there would be a different contractor. I again asked about the missing return and their customer service agent never replied to my email. About two weeks later I got a phone call from another contractor. I explained everything and sent him a picture of my blinds with the missing return. He said he would contact Custom Decorators and get back to me. This was on April 20th. It is now May 7th. No one has reached out to me since. Do not do business with this company. The contractor they use refuses to follow the instructions on the legally binding contract that I signed and paid for, and then their customer service literally ignored everything I spelled out in emails and the service requests on their website. I'm stuck with blinds that are missing a piece and will have to waste money hiring someone to install a new curtain rod.

    Interior Spaces - blinds - Updated July 2026

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