1. Internal Medicine of Pasadena

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    Pasadena, TX

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    Internal Medicine of Pasadena

    5.0 (1 review)
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    7 years ago

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    Gerald Isaac, MD

    Gerald Isaac, MD

    1.0(2 reviews)
    2.1 mi

    Worthless, absolutely worthless. Only interested in racking up office visits and charges. Talks…read moredown to patients and has no idea what he is speaking about. STAY AWAY!!!

    I am not one to visit the doctor for frivolous reasons, so when I requested an immediate last…read moreminute appointment there was an urgent need. My PCP was unavailable for an immediate appointment, so I opted for one of the other doctors as a fill-in. That was my first mistake. The nurse was nice, which is my reason for the single star, however my visit was unsettling. Dr. Isaac, who appears to be at the ripe old age of retirement, enters non-chalantly in his designer frames and skepticism as he asks what brought me in today. After explaining my initial symptom that caused concern, he then began to question whether I had experienced the symptom at the level of severity I proposed. After dismissing my issue as being simply stress related, I volunteered additional symptoms since I was never asked if I experienced any. By the end of the visit he ordered an EKG, suggested I may have Lupus, and wanted to refer me to a neurologist. while I do not find all of this necessary, I digress. Dr. Isaac should take care to remain empathetic, open, and ask probing questions of any patient that he sees. Treat me as you would your golf buddy or a poker bud when it comes to MY health. I'll ask my dad, who is also a MD btw, his thoughts on the assessment I received.

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    Gerald Isaac, MD

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    Kirkwood Medical Associates

    Kirkwood Medical Associates

    2.9(15 reviews)
    0.3 mi

    Not the first time having this experiance, arrive for my scheduled appointment. Wait in the waiting…read morearea for over an hour to 1 hr 1/2. Observe 15-20 patients check in and get seen and depart. Dr. John is a great doctor, but the service time in averaging a three month appointment scheduling availablity and processing time to be seen at your scheduled appointment is not worth the wait.

    Today I had an appointment scheduled for 11:30am to see my PCP, Dr. Toby Kirkwood at Kirkwood…read moreMedical Associates. Mind you, I've been going to this clinic since 2008. I arrived there at 11:05am and checked in. I sat in the waiting room patiently waiting to be seen. At 12:40ish the nurse called my name to be taken in the back to be seen and get vitals taken. She noticed that I was somewhat irritated as to having to wait so long. She said she was sorry but that was just the way the Dr was, meaning Dr. Toby Kirkwood. I told her it was unacceptable and I'm not going to tolerate it. She apologized and said that she would check back in with me in a little while. 5-10 minutes later, she came back and said the Dr would be another 5-10 minutes before he would see me. I told her no ma'am I'm not going to wait another minute and I walked out without seeing anyone today. I told her this is the last time I will be back to this clinic. I had another appointment next month but on my way out, I stopped by the desk and canceled it as well. I did receive my co-pay back that I had paid for today. I refuse to wait over hour half too 2hours to be seen. My time is just as precious as his......POOR SERVICE!!!! Watch your time!!!!

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    Kirkwood Medical Associates

    Internal Medicine of Pasadena - internalmed - Updated July 2026

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