DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

Doreena (SmartRide) was my driver from Huntingtown MD to Regan National a week ago. She was…read moreexcellent in all phases of my ride. Highly recommend this service. Thank You Donna Fife

First time using Smart Ride to Reagan Washington National Airport. Our driver Les Brown was prompt,…read morecourteous and professional. Will definitely use this transportation service again. Thank you.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

We used PrimeRides for the R&B Tour, and it was a great experience! Our driver, Walter, was very…read morenice, professional, and made the ride enjoyable. He drove at the perfect pace--not too fast and not too slow. I would definitely use this service again. Thanks for making our trip even better!

Very clean. Very professional. I would call them every time! Thank you for the Great experience…read moreWalter! #USN*HMC

8/11/20 Back when I had just finished high school, my sister…read moreand I had just gotten back from our new home in Geneva Switzerland and were pretty tired. We had prearranged a Supershuttle to take us back home. The guy who picked us up started out nice, but quickly showed his true colors shining through. I learned that night that if you want the cheap rate of using Supershuttle, you will be either picking up various customers at various locations before going to the airport. The same can be said if you are going home from the airport. Our driver started getting bitchy and his attitude got worse. He was rude to several passengers and ended up getting lost. One passager wished us the best of luck as she got out of the vichele. She did not tip the guy. A middle finger is what he got. When we finally got to our second home, we did not tip the guy either. When the drive acts like an ass and tell you to "shut the front foor." a royal ass wipping came mind. My short temper remained in tacked, but oh it would have been nice to watch him fly through the air and come down hard upon a bear. The bear would get mad and Jack would get off...okay I am losing sight of what I was talking about. In short, after experiencing what Supershuttle had to offer, we took taxi or used the subway to get to the airport. Never again.

Unfortunately there is not a -10 star rating…read more I received my credit card and was amazed to see I was charged for a ride that never happened. We were abandoned at DCA with no assistance. I booked a Black Car Luxury service from these clowns and received nothing but trouble. A brief description of the service is a driver would meet us at the baggage claim then escort us to the waiting LUXURY SUV where we would be driven to our hotel. 4 of us arrived at Regan Airport, received a message that Abdou H. would greet us. No Abdou. Called Abdou, he was running late due to traffic. He called later asking us to meet at gate 6. Got to gate 6, no Abdou. Called Abdou, he insists he is at gate 6. Unfortunately, Abdou is at Dulles Airport. Called home office number explained problem, woman helping? us out said give her 5 minutes to arrange for another driver. 30 minutes later we call the home office and were on hold over 13 minutes, NEVER DID HEAR BACK FROM ANYONE. On the way to our hotel in a cramped stinky TAXI I received a satisfaction survey concerning the non-existent ride. Really?? So I call the number and am told I have to go online to get refund. I fill out a weak form and 10 days later with ZERO response from these clowns contact my Credit Card Company to stop Payment. Just received notice today of a refund... FINALLY!! DO NOT USE THIS CLOWN OUTFIT THEY ARE UNRELIABLE Wish I had read the reviews before but it was listed as a PROUD PARTNER with America Airlines ... my fault there!

We have used Frederick Airport Connection multiple times now and will continue to do so. Dan and…read moreDari run an excellent transportation service. They are professional, courteous and always reliable. Sit back and relax and leave the driving to them.

This business sounds like a great place to ride with and drive for. I use to drive for a…read moretransportation company, I loved it, best job ever. If you treat people nice, drive safe and have a clean disinfected vehicle. You will have the best time meeting new people and going different places or even staying local. Enjoy the ride and the drive. Be Safe X-NEMT Driver

Amazing business! Nice cars and vans with some drinks inside! Awesome service and nice drivers!read more

I use Martin's Sedan and Limousine Service on a regular basis. Anything from airport transport to…read moreOriole games, Caps games, and Savannah Bananas' games. Their fleet is extensive. They have something to suit my needs every time! We use Craig as our driver when we can. He is courteous, knowledgeable, as well as, personable. Great vehicles, great drivers, great experience.

Zero stars. This was the first and last time I use Premier Sedan. I booked this company for my…read moreboss and her family of 7 for a 5:30am pick-up to Dulles airport for an international flight. From the beginning, the driver was late which put the family in panic mode. They had lots of luggage that needed to be loaded and the driver showed up 8 minutes late, which caused unneeded stress. Calls to customer service to check on the car were immediately put on hold and then disconnected. Rather than putting the family at ease, the dispatcher was rude, sarcastic, and dismissive and ruined the ride for the family. I later spoke with the manager & owner, thinking they would make it right, but instead, they made excuses and dismissed the complaints & concerns as "things that happen". The fact that this company puts themselves first before their customers and makes excuses for their own actions, speaks volumes about their lack of customer service & satisfaction. I do not recommend this company ever!

don't use them. we had signed up for their services back in January 2023 for our vacation in July…read more2023. when the day came to pick us up, they never came and never called us about the driver not coming to pick us up. the person we talked to at the office was very dismissive and told us that we had to figure it out . we have used this company for years and never had a problem like this before. we were on a time crunch and used uber to get us to the airport. not a good look for a business, we will never use them again.

I worked with Sayeed to transport my 15 year old daughter and her friend from BWI airport to a…read moredowntown Washington D.C hotel for the 2017 Girl Up Leadership Summit. I was extremely nervous but Sayeed and the driver, Ali, were so kind, helpful, and thorough. I must've called Sayeed a half dozen times with questions that were met with reassurance. Just as he promised, he sent an email the night before their flight, tracked their flight and was there early as the flight arrived early, called me to reassure me that he had contacted the girls, and then contacted me again when he had safely dropped the girls off at their hotel. Not only were they affordable, they accommodated a nervous mother in every way that they could. The girls also said that the driver, Ali, was extremely kind and professional. I would highly recommend BWI Shuttle as your go to for a car service. We will certainly be using them for our future trips to the Baltimore/D.C area.

If I could give zero stars, I would. Rude customer service representatives and a misleading name. I…read morehad a safety concern regarding the airport shuttle and thought they were in charge of the airport shuttles. The representative rudely accused me of lying when I said I had googled "BWI airport shuttle customer service" and this company's number was the first number that came up. After I told the representative I did not want to continue the conversation and ended the call, I received repeated calls from multiple numbers, including the main numbers and then the representatives' personal cell phones. They would call again immediately after I declined the call, and this persisted until I blocked them. I blocked several numbers, but additional calls kept coming in from other numbers. I did not consent to this repeated contact; this behavior is considered harassment in the eyes of the law. Disgusting and unprofessional behavior. Please do not give this company your business, ever.