I know there are a lot of bad reviews about the attitudes of the staff members at this location…read morehowever, I had the complete opposite experience. A sweet woman with a Monroe piercing greeted me kindly when I came in and was as friendly as can be during my visit. She was also very patient with my multitude of Amazon returns!

This UPS store, located at Pisgah Church Rd. and Elm St. in the shopping center with the Harris…read moreTeeter grocery store, is very busy. It offers mailing, and some printing services, as well as Amazon package drop-off (which means it sees a lot of foot traffic throughout the day). Although the store is very busy, the employees keep everything running smoothly for the most part. The store is always clean and organized, and the staff is friendly. My only "gripe" is that the reception for mobile and WiFi service in the building is horrible, so when going to pull up an Amazon code for a return, it is often difficult. Although the store has guest WiFi for customers, no one seems to know how to access it. The manager has made it a habit to tell people to go to the cafe next door and purchase something to use their customer WiFi. This is instead of researching what the UPS WiFi password is. I found that inconvenience a bit off-putting, so I don't frequent this location like I used to. Thankfully, Amazon has added a new feature that allows me to add my product return labels to my Apple Wallet before going in, so I no longer need the WiFi, but still. Customers should be directed to leave your store and go to another store and spend money, just to use your services. That's weird. I appreciate the convenience and the fast, friendly service, but the value is a bit questionable at this location for me. Especially when one has to spend additional money just to return a package for free. I recommend you visit at your own risk. :)

The same day as the winter storm, I needed to make a last minute Amazon return. I have avoided this…read morestore because it sits near a busy intersection, but I was very close and decided to take a chance. The staff moved through the line quickly and with positive attitudes. The parking lot is small and in a busy location, but I navigated it ok. Just pay attention to the arrows.

This UPS Store on Battleground is on a bustling street and sees a lot of traffic. Despite that,…read morethey keep up well. I am always greeted with a smile, and they get the customers in and out fairly quickly. They also keep the store clean and organized. Today, I went to get a document notarized and was pleasantly surprised at how quick and easy that process was. I feel like it was $10 well spent.

I'm not sure why the man who I assume was in charge was making sure everyone in the plaza could…read morehear him but while I was at the counter with a very nice woman he was aggressively conducting other business. He was not angry just extremely loud! If I worked there I would not even last a day as it gave me a headache just being in there long enough to nail something and send a fax! As Taylor Swift says, You need to calm down.

Visited 1/15/22 Me - "Hi, would you mind masking please?"…read moreStaff - "we don't have to" Me - "we are back under a mandate" Staff (very rude tone) - "it's a mandate, not a law. If you don't like it call the owner". I only wish I had asked for his/her number, but I was too busy getting out of there. I dislike masks too, but if they won't hurt me and healthcare workers are begging me to wear them to try and protect people, I care enough about my neighbors to wear it. Guess UPS staff does not. Interesting that she has his rude attitude and just a few months ago there was a sign on the door mandating patrons wear a mask....

Visited the 3912 Battleground location this morning. They were slammed with only 1 employee visible…read morebut she rocked it! With all the noise and craziness of the holiday season, Cordella was polite and smiled at each customer she encountered. She was a shining example of what customer service should be. I have visited other UPS stores in the area and have been greeted by some pretty miserable humans. Not this one. Thanks Cordella for the kindness you showed today and for your hard work in getting an extremely long line served quickly. You should definitely be training other locations on excellent customer service!

They are extremely helpful and I highly recommend them. The store is very clean and easy to use.read more

Convenient location, helpful staff, and location stays fully stocked…read more They have a kiosk that allows you to skip waiting in line. That's a plus and it always works. Parking can be difficult at times due to how busy this location gets but it is usually convenient.

I frequent this location for shipments and returns. Today was NOT my first encounter with this…read moreemployee. There was a person in front of me who was helped and left. I was the only person in the store. She chose to label other packages in the store instead of assisting me. When questioned, she said the boxes were there first. After 10 minutes of waiting, she has me move to another register. I was trying to see her name plate and she turns it towards me and says "can you see it?!" She was rude throughout my transactions. Then she throws a UPS store card at me and says I can leave my review there. There are many struggling, capable people who would love to have the job that she apparently hates. I am very hopeful that UPS would rather have a pleasant, customer-oriented person representing their company instead of this miserable, bad-mannered, impolite individual. Common courtesy isn't hard. I will not use this location again and also will avoid UPS when possible.

I use this place for my postal, copy and notary services,…read more The owner is excellent and her helper Kayla was EXTREMELY HELPFUL!!! Can't recommend it highly enough! Old fashioned service,, the way it was meant to be!

We just moved into the area. And we started using Goin Postal. The people are all so nice and…read morefriendly. And always willing to help. I'm really glad found them.

I should have checked the Yelp reviews before visiting but I've had decent experience in the past a…read morefew years ago and decided to do here because it opens early. I would highly recommend you DO NOT go here but I understand everyone's experience will be different. First , I waited 15-20 minutes or be greeted then another 15-20 to be helped. While the guy was nice he was not sure what to do. I did over heard after the fact that he is new. He was in the phone with someone trying to fix a printer instead of taking care of us in person. When I did get to the counter he had great customer service but was clearly overwhelmed. I was the second customer. I had Avery labels (200) which for a small business is a lot. We did a test print and the print came out great. We printed the rest. As they're printing he charges me. After the fourth page the ink starts to go out which I will insert photos. 160 stickers / 16 pages of labels are ruined. I show them he apologizes and tells me I will be refunded for the print and merchandise. He takes my information and says he'll get back he doesn't know how to refund it he's new. I get an email the next date saying it is an assumed risk using my own paper I can come back and pay to have them repented again. No apology no solution just come back reprint and they might get it right this time. Assumed risk is not your printer spewing ink improperly and running my prints. I learned my lesson and will never go back and I wouldn't recommend anyone else to go here either you will have a long wait and if they mess up they will just throw it on you and ask you to pay more. That's bad business in my book. I went to Office Depot with the same files and printed 200+ more stickers and they were perfect. (I'll do a separate review)

Every time I go here the staff are amazing. The manager Diego is great his staff are sup helpful &…read moreknowledgeable. The prices are definitely better than USPS. I ship from here, get stuff laminated, printed. Yea gonna keep coming here

I got a FBI background check and the appointment was very quick and efficient, I was even able to…read moreget my results emailed back to me within the same hour.