Ignore the low stars!!!! She has 15 5 stars hiding in the very bottom due to them not having other…read moreYelp reviews. This is not a true score!!! She is 5 star!! I was referred to Casey through another group on fb. I saw her answering many questions & finally reached out. She went out of her way and was patient answering every one of my questions! Which were 100's. We did a 7 day turn around on residency. I went to Belize and used an amazing service to cross the border which I would also recommend. Then I met Casey in Merida on our vacation journey & she picked me & my friend up and hand delivered us to the office. Together she got me in & out like lightning. I barely had to answer a question which was great because they did NOT speak English at this office. They knew her & understood what she was doing for me. She covered every base, filled out all the paperwork for me! I wouldn't have dared do it on my own. Her expertise & help got me set up for 4 years in 8 days flat. It is the best money I spent this year!! Don't hesitate to use YTS!!

I can echo the other one star reviews. 40min late to an appointment, begged INM to wait because she…read morehad all the paperwork...she showed up with the wrong forms and we got sent away. Same as the others, kept 1k deposit x2, ghosted after I said I handle it all. She then replied I set up the new appointments which was days after we did everything ourselves. Don't walk, run. In addition to all of this, when I told INM who my helper was, the lady physically looked worried for me.