Jerry is not just an insurance agent or owner of an agency, he's a friend who cares about you more…read morethan I realize at times. While going through a tough time in my life he called just to check in and say hello and see how I was doing. NO selling, just a friendly call. After a few, lets say "incidents" my auto insurance was going to go up. I had to make a switch. After trying to quote me several different policies he said to go get some other quotes and there's bound to be someone cheaper. WHAT?? Yes, like i said he cares about his clients and understood the position i was in and he knew i would be back after some "things" started to fall off my driving record. I still kept my renters insurance and life policy and my father has all of his policies with Jerry. My father has been with Allstate for over 37 years so not only does Jerry really take care of you he works for one of the best insurance companies there is. Thank you Jerry and to all of your wonderful staff who ALWAYS answer the phone during business hours...how do they do that anyways? Never once have a i received a voice-mail when trying to call in. That's dedication!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I know what it takes to help families like yours stay protected from life's uncertainties. I'm committed to providing you with excellent service and treating you as one of my own family members.

We have been with Katherine for over 25 years. She is constantly the best deal (And we check…read moreyearly) and she is right there when we have claims. She is also friendly, responsive and quick. We are staying put.

been with Katherine's agency since the beginning.... nothing has changed since... outstanding…read morecustomer service... Glen is awesome ... quang

This may be the first time I'm writing a review of a business I did NOT end up working with in the…read moreend. I reached out because of hearing the ad on the radio like a lot of people. I ended up being put in touch with Scott Wooster who had a very thorough and fun conversation with me where he learned about my insurance needs and situation. I responded to an email so he could review my whole picture that afternoon. The following morning I had a very detailed email with his thoughts. He recommended I stay with my current insurance carrier but then proceeded to suggest ways to reduce my premium there. I did those things that dramatically increased my coverage and reduced my total premiums by about 20%. I can't recommend FirstMark and Scott more. In the future I will be able to change my coverages and Scott will be the first one I call when that day comes.

Customer service is just not a thing here unfortunately. They don't answer nor return calls. Save…read moreyourself some frustration and work with a company that values your hard earned money and business

I've been with Tripple, Tripple, Tripple for close to 20 years now and I think they are GREAT!…read more I've mostly dealt with Rob over the years, but when I've needed help from Sean and Heidi, they are both professional, quick to respond and a pleasure to work with! Keep up the good work!!

Spent an hour on the phone with Sean to provide specifics of our current insurance and explore…read moreother options. Over the course of several weeks I followed up a couple times and never received a quote or even a response to my inquiry about status.

I am very disappointed with my experience. When I first signed up with Jessica Wilson at Ryan…read moreCarlson American Family Insurance, I was told I would receive a discount if I paid my policy in full, which I did using my credit card over the phone. What was not disclosed was that I also needed to have a bank account on file for autopay in order to avoid extra fees. A month later, I received an email saying I still had a balance because of this hidden requirement. This was never communicated upfront, and I only found out after being charged unnecessarily. I have never had an agent do this before. Now I have to spend my own time fixing something that should not have happened in the first place. While the agent said she can remove the fee, the lack of transparency and the hassle it has caused me is unacceptable. I had hoped to be a long-term customer, as I was with my American Family agent back in Minnesota, but after this experience I will be switching agents when my policy is up. Very disappointing and frustrating. I cannot recommend this agency.

I've been with this company for years all because of Heather Riley! She is outstanding!! She's…read morealways available to help me with anything and is easy to work with! I highly recommend this company and especially her as your agent! Cheers, Lacey McHone

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

I have been a client of Sea Mountain for over 20 years. In that time they have provided absolutely…read morestellar service throughout in a very professional and personable way. Special mention should be made of Cathy Elliot and her staff, including Nate Hopper. Cathy is extremely organized and responsive. She has repeatedly gone out of her way to find us policies that suit our family and our circumstances. She is also very warm and empathetic. Highly recommended!!

Jordan Hopper at Sea-Mountain is the best adviser in the insurance industry! He knows exactly what…read morewe need and what coverage we need to adjust with our growing family. We will be Sea-Mountain customers for life.

Erica White at State Farm is fantastic! She is smart, thoughtful and a true advocate to help my…read morewhole family with our auto and home owner insurance needs! We are super fans of her time and talents and appreciate her expertise and commitment to quality. Erica is the best in the business. Thanks you - Erica!

We absolutely love Erica and DEFINITELY RECOMMEND asking for her. She answered all of our…read morequestions, explained coverages thoroughly and without hesitation. Her experience and knowledge shows thru! Erica helped us get the policies we needed and is quick to respond and follow up. We are so glad to have found her and look forward to working with her well into the future. Thanks for the great service!

I specifically purchased $100,000 coverage on a condominium in case something happened and I lost…read moreover a million dollars of assets when a fire occurred in my unit and this company did not compensate me for my losses. Additionally I have called Mathew Ulrich's office numerous times to cancel my open policy due to their inability to insure my property and they have neglected to return my phone calls. You're in better hands with State Farm Kathy Northrop 10930 4th Ave W Everett, WA. 98204-7066 (425) 355-6701 phone (425) 242-4915 fax Kathy.Northrop.b8og@statefarm.com

I found more competitive rates, better coverage, and more responsive, service by moving my policies…read moreto another agency and insurance company. I received only reactive service from this Matthew Ulrich's Allstate agency - only when I contacted them. The agency never proactively provided any information to help me ensure my insurance needs were met, outside of the regular bills and policy documents from Allstate. Calls to the agency are routed through Allstate's automated system where you leave a voicemail. The agency may not return calls for several days. When I got the agency to review my policies after I questioned double digit premium hikes, they kindly worked with me to find and correct errors and outdated information in the policies, and to adjust the coverage. This included terminating unnecessary coverage I should have never had (like being insured for more than the replacement value of a property, insuring ancillary buildings which don't exist, or insuring contents of a rental property that belong to tenants). These changes helped, but the Allstate offer was still substantially uncompetitive.