Bob Cason, the founder, is a thoughtful insurance agent, having battled in this field for many…read moreyears. His "read" of people and situations is apt and he proves to be a good listener. Especially in these challenging times, it's important to have someone savvy and interactive to protect family, friends and business. Bob is your man.

The number that showed up on my phone was 425.270.3728…read more I received a call today from 425.270.3728, the person did not identify themselves or their company before asking for me by name. When I pointed that is not a professional way to start off a call, the person told me he didn't know he should have. I then told him he had not been trained very well. He then called me a d*ck and hung up on me. I was in corporate sales for 20 years and ALWAYS started off a call with my name and company name. As a business owner, I am a tough customer. Obviously this guy does not have what it takes to be a real salesmen and deal with tough customers. Not sure who is running the show there, but I am actively looking for a new insurance provider and they blew their chance with me.

My husband and I have been researching, and seeking quotes for Long Term Care Insurance for over 2…read moremonths. We have taken many phone calls, talked with many agents, and been told that no-one could help us due to our (young) age, and Washington Residency. I had been feeling frustrated and fatigued by the process - but Robert was the one to help us seal the deal. I found his contact information on Next Door, and I am very glad that I reached out. He communicates promptly, schedules meetings via zoom, and answers questions thoroughly. While many other providers are "out" of policies to accommodate younger consumers, and Washington Residents - Robert was able to offer us 2 policies that totaled LESS than a policy for just my husband with another agency (another agency who couldn't even offer me ANYTHING because I'm under 30!). If you are looking for someone to help you with life insurance, and a LTC Rider - Robert is your guy!

Robert approached us when we starting to put the business together. He is easy to work with and…read morereally explains all the little details about my policy. Robert is seriously one of the most caring agents i have ever worked with when it came to insurance.... Im a first-time business owner and My business burned down, which is such a tragic experience, but with Robert, he helped me through it and answered all of my questions. the even crazy part was I found out he was in the hospital and he was still helping me...... if that doesn't show he cares..... i dont know what else to say"

During the time I've been with the Gowin Agency, they have treated me with great care and superb…read moreprofessionalism. Unfortunately, a tree limb fell on my vintage Airstream trailer while I was on a road trip but Bill and his staff handled the claim with precision and warp speed. The repairs were approved and everything was rectified to my satisfaction. The Gowin Agency has earned my full recommendation.

Richie and Bill are amazing and I would highly recommend. Unlike other insurance companies, Richie…read moreand Bill took the time to get me a policy that fit my needs - and explain every aspect of it. As a first time home buyer I had endless questions about our policy but they were always there to answer my phone calls / emails and respond with helpful information based on their extensive experience. They are the kindest people to work with. Thank you Richie & Bill!!

When I first set up my insurance, Mark was very nice and helpful. He even offered to help find me a…read morelawyer after my car accident. After my car accident he became very rude. Called me "condescending" for asking a question related to our insurance. I told him that is no way to speak to me and I would no longer be working with him. He proceeded to call me multiple times throughout the month and today I finally decided to answer. He proceeded to tell me "let's be adults about this" with a very rude attitude. Farmers insurance is good but I suggest NEVER working with him again.

Mark is extremely unprofessional & I would never do buiness with him. I walked into his office and…read moreheard him screaming to someone over the phone about how he's a consumer & owns his own insurance company. He was screaming at the person on the phone, calling them a "f***ing c***" and repeatedly saying how he can treat people however he wants because he owns his own insurance business. I turned around and walked out. I'm taking my business elsewhere and you should too. I will NEVER do business with someone who thinks they're above treating others with kindness & repect. Matk Blauman needs to be humbled. If I could, I'd give you a 0 star rating.

I have been with Mike Rogers and State Farm for many years. Melanie and staff are always there for…read moreyou with promptness and professionalism. For value and service, they are the best!

Mike Rodgers is trustworthy, a man of integrity and completely genuine. He is an incredible guy and…read moreI feel safest having my policies with him. It's definitely worth your time to meet with him and at least get a quote. He saved me $800+ a year on my policies, no joke. He makes you feel like you are his only client. He's a people person, not a salesman :) Alex Konicke

Steve has handled my family's insurance since I moved to Washington in 2009. When he changed…read morecompanies, there was no question that we would follow him. I feel so incredibly grateful to have found such a genuine and affable person to help us through unexpected hardships. My husband recently passed away and Steve immediately and compassionately stepped up to help me well above and beyond what could ever be expected. He has been a singular ray of kindness and invaluable source of information helping me navigate a situation I never imagined possible. Thanks to his assistance, a devastating emotional loss wasn't also a devastating financial one. I sincerely cannot recommend Steve enough.

I would highly recommend Steve Oakes to anyone seeking Financial Planning assistance. I had…read moremultiple 401Ks over the years that were sitting idle, costing me annual fees and losing money. Steve was able to combine them all into one that is growing already. What I appreciate most, because I am so busy, was that Steve did most of the work in contacting the companies and getting the information transferred over to my new account with Country Financial. That is a big plus for me because it is so hard to find free time. My life is crazy: traveling all the time, catching planes, attending meetings, etc. It was great to have the help that didn't pull me from my hectic work day. Additionally, Steve took time to meet with me at length, find out what my long term financial planning goals were, and then he explained options in a way that I could understand. I was able, with his information, to make some choices about where to put my funds to work toward my financial goals. His office personnel are very welcoming, and the atmosphere is comfortable. I would highly recommend Steve Oakes!!!!!!!

John was absolutely fantastic to work with. I recently bought a new home and was referred to him by…read moreour mortgage lender. He talked me through all the options for home loans, different additions, etc... He took the time to make sure I understood everything I was getting into and answered all my questions regardless of how silly they were. He was even able to get me switched over for auto insurance as well and saved me a boat load of money! I highly recommend John as a top of the line insurance specialist! Thanks again!

I am currently a Totem Lake Insurance client who recently returned as a client. And boy am I glad…read moreto be back as his client. I really missed his service. (I briefly left to help an old college friend was building his business with a competitor). Without a doubt, I can vouch that John Prentice makes it so easy to do business. He represents top notch insurance companies with a national presence. He is committed to providing CONSISTENTLY high quality customer service. And, most important, if there is a problem he will stick with you and your claim until it's resolved. What's more! My recent claim was resolved in one day from submission of the paperwork. I was shocked at how efficient and supportive Safeco (with John's help) was at resolving my issue. Like I said, I'm so glad to be back with Totem Lake Insurance. I agree with Beauty J. John really does deserve six stars.

Allstate and Nesbitt's group are the best service I have ever received for auto, home, and life…read moreinsurance. They've made the transition to leaving Statefarm seemless, enjoyable, informative, and always up front. Yeah of course it's a sale but they never treated it that way. They just wanted my wife and I to get the best possible prices with the best possible coverage for our car, motorcycle, condo, and life insurance. So far they've made us fans. As long as the experience continues on the same track, we will be with Allstate for good.

Al is a great guy who I've known for 30 years! He's a caring man who you can trust to listen to…read moreyour needs and what's important to YOU. Give him a call!