1. Intimate Le

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    Intimate Le

    5.0 (2 reviews)
    Open 11:00 am - 11:00 pm

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    8 months ago

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    Vitality Center of Charlotte - Michael Trombley, MD

    Vitality Center of Charlotte

    (8 reviews)

    Elizabeth

    They don't deal with insurance. My first thought was, "Good for you! Eject yourself from the…read moresystem and serve patients how you feel is best! Wahoo Free Market!" Not so fast. Paying for the office visit isn't a big deal. They monitor you like 2x per year. However, the meds ARE covered by most in Vitality outright refuses to do anything that they might consider inconvenient: provide requested info to my insurance so that meds are covered (i.e. a phone call), change the message on their answering machine when they're on vacation, etc... As a previous reviewed mentioned, there are plenty of other men's health clinics in Charlotte. Dr. Trombley is a really good doctor (gets 2 stars just for that), however the office staff is so bad... so bad... they must have some compromising photos of him. Save yourself the hassle.

    They are not professional in any way. It took two weeks to get a call back. Once at the appt they…read moredo very little if any consultation, I even asked "do you not do any medical background survey?" The nurse injected me with 2ml of testosterone and showed me the 2ml mark on the syringe for me to do the subsequent injections. I was given no written Instructions. after 5 injections at home I called to find out what to do since I had used the vile and had 2 weeks until my follow up appt. They told me I was supposed to be using 1 ml, not 2 and would not refill the prescription. the nurse adamantly denied using 2 ml and claimed she told me to use 1 ml , which is a blatant lie. Written instructions would have prevented this, but being completely unprofessional, they don't write anything down for you.

    Intimate Le - lifecoach - Updated September 2026

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