I struggle leaving this review. I did a lot of research prior to selecting. Through the…read moremedicare.gov nursing ratings they have a 4 star overall. This is what made me select them. With a troubling heart, I can say that my mom's care at first seemed great, they were always checking on her but by week two she took turn for worse ended up getting sepsis (severe uti). We were not able to be up there but we called to check up on her. My mother called and stated she was jerking so severely she couldn't do anything and no one would help her. We got a hold of nurse and told them what was going on. They said she required more oxygen and she was on antibiotics. We asked to be called if she got worse. NO ONE CALLED until 10pm and she was out of her mind We told them to get her to ER ASAP. They did. She almost died spent 2 about 2 weeks in critical care unit, then was released back to Ignite and it has been a struggle getting ahold of ANYONE. My mother called us again week 2 mark and has pneumonia plus another uti with ecoli. And again it is us the family having to point out something to the Staff if and when we can get ahold of them. Something is not right with this facility. I only give them 2 stars, THEY DO NOT DESERVE 4 STARS. I have since reported them to be looked into. If you have loved ones here please check on them, their life may depend on it.

Positive 1st: Debbie in PT is AMAZING! She took great care of my dad and his PT. Daniel the weekend…read morenurse was also great! now for everything else! If I could give this a 0 I would. The first 2-3 days they were pretty good, but that changed very quickly. As soon as he was cleared to go the bathroom himself they stopped responding to his call light. when he hit the button for meds (hip replacement) it would take anywhere from 30 mins to 1 hr for them to respond. We were told early on that we would have the call Kaleb the case manager and bug her to get any movement to discharge. My mom went and confronted her for eta of discharge and she talked in circles and then told my mom she would call her at the end of the day, shocker she didn't. my mom called 1st thing the next morning she didn't return her call. when we finally got a date she then didn't even complete all the paper work, the morning of the nurses had no idea he was leaving! one would think she would have gotten it together after I had to to go full "karen" on her to even get a meeting on the scheudle. I then went to the facility to demand answers after I Facetimed my dad and he was fighting back tears he was so frustrated and upset about being "stuck" in there. We had a heated argument in the lobby and which point she FINALLY agreed to have a meeting. They kept telling us he was approved through the 19th...we feel they were trying to keep him to keep the money coming in not because he actually needed to be there. They also have COVID running wild in the building. The nurses are not using proper PPE and practices when going in and out of those rooms. I worked in a hospital during 2020 and they are not following any of the droplet protocols. We had to basically beg and demand a shower for my dad on the days he was scheduled. they only get 2 showers a week, he was there for 2 weeks. We also had to beg for his sheets to be changed on his shower days. They actually left the dirty linen on the table by the bed the last week he was there (see picture below). My dad was basically ignored by the nurses other than the 2 hr he had of PT and OT he was left to lay in his bed. The response times were insane. The pictures included are of water damage around the bathroom door, the complete cut and broken window screen, and water damage on the ceiling tiles. We plan to also report to the insurance company the terrible conditions. If you have someone in here you are going to have to advocate very aggressively for them every day.

I am incredibly grateful that my dad was able to receive care at Bellevue Heath and Rehab,…read moreespecially knowing how often they are at full capacity. One of my biggest concerns was that we might have to place him somewhere else, so it meant so much to our family that he was able to stay at Bellevue. The care he received all the way through the end of his life was truly exceptional. From the nurses to the Cna's and the hospice team, every person showed compassion, attentiveness, and genuine kindness. They made a difficult time more peaceful and gave our family comfort knowing he was in such good hands. We will always be thankful for the care and support provided during his final days. Thank you from the Smith family Julie Smith

Bellevue took great care of my sister after she had a health scare. I enjoyed tasting her food,…read moreplaces to sit outside, really friendly staff, and very professional. They were quite strict with her dietary needs and blood tests which I appreciated. She healed and is back on her feet.

Independent living division has been a God send for my sister and our family. She arrived from…read moreout of state in need of living center that she would be welcome. St. Ann's was an answer to a prayer, welcoming and warm people at every turn. Front office staff, neighbors, and employee staff all make St.Ann's pleasant to all who live here. So sorry to have to move my sister away, we will miss everyone at this facility. Jake and Sally

My Mom Passed Away From Sequelae Of Acute Cerebrovascular Accident In Setting Of Glioblastoma…read moreMultiforme (Hypertension, Tobacco Use). Baptist Hospital Forced My Mom To Go To This Horrible Facility. They Didn't Do Anything To Help My Mom And Instead Asked Me And My Family What They Wanted To Do When My Mom Had Health Problems. They Printed The Discharge Papers Before Calling EMS. My Mom Had Bathroom Issues And Took Hours To Them To Respond. My Mom Needed Extensive Care And They Failed. This Place Is Where People Go To Die.

It has been over two years since I left treatment at Rehabilitation Treatment Care Center and it by…read morefar was one of the best things I have done for my life. Upon my decision to get the help I needed, I called the center and was connected with a kind woman, Kat, who coordinated my arrival to treatment for services. She was very helpful and attentive to everything I has to say. She also shared with me her experience of addiction into recovery , which began in treatment. Most of the staff at Rehabilitation Treatment Care Center had been through a treatment program and were in recovery from addiction as well. Knowing with certainty that these professional and medical staff understood what I was going through, not only physically but emotionally and mentally, helped me feel accepted and relaxed. Although, I have been to a few good treatment centers, I have never experienced the degree of acceptance, safety and stability that I did here. From the day I got to treatment, I have not looked back since. My life is beyond amazing today and I am forever grateful for my experience at this center.

From the owner: Rehabilitation Treatment Care Center provides treatment plans that are proven healthy and effective…read moreto show a better result. Our treatment center provides state-of-the-art facilities and using the latest and efficient recovery programs to ensure the client's recovery. We provide customized treatment plans to satisfy the needs of every individual. Rehabilitation Treatment Care Center deals with different types of substance addiction problems. With the help of skilled medical staff, addicts can detoxify in a controlled environment.

I called to get information about how to retrieve medical records for my loved one that was a…read moreprevious resident and I would like to say that the medical records Crystal was very nice well spoken and very informative about the process she made it so very easy

My mother spent several weeks in that nasty place because it accepted her insurance and was close…read moreto where we live. She hated it. She suffered two horrific bouts of intestinal infections and ultimately passed away. THEN she was overcharged for her stay and they have yet to refund what they owe. If you have a loved one needing an SNF do NOT take them to Tuscany Village SNF. What a nightmare.

My MIL has been here since November of last year and we could not be happier with her care. She is…read morehappier here than she was at home. They do a lot of fun activities to get the residents involved and socialized. Thank you for all that you do!

My grandpa rents here. They are nice and helpful. Clean and pleasant smelling which is better than…read moreI can say for most dorm style living arrangements with people over 55. We came to eat with him for fathers day and the food was decent.

I'm a middle-aged wife, mom and grandma. I had developed, over time, some pretty increased anxiety,…read morerelational. and health issues. I'm a faithful girl and it was hard for me to think about reaching out for help. I have lots of besties and Jesus is my saving grace After some prayer and research I came across Gina's profile. The more I read up on her the more I knew God was giving me permission to visit the idea. We seemed to have a lot in common and the fear of the unknowns did not win! Gina made me feel comfortable the first time I sat down with her. She's easy to talk to and a great listener. She gave me scripture to consider and also to memorize. I have been learning so much more about myself and how to handle my emotions and also how much my spiritual health is connected to my physical health. I can't say enough good about her God brought her to me and I don't plan to give up on our relationship anytime soon. I am definitely in a better place and I feel well guided and cared for. Thank vou Gina. God bless you and your ministry as we all press on

I have known Gina Helms personally for several years. I believe in her as I've heard her cries in…read moreprayer for God's wisdom as she counsels. She is professional, experienced and sees results in her clients' lives as they listen and act on advise and wisdom she gives. Gina truly cares about her clients and puts her efforts into seeing them receive complete and total healing and wellness in their mind, soul, spirit and bodies. It is possible to live healthy and we often need others who are gifted and trained to help us get there. I have benefited from this type of counseling and recommend the right counseling / counselor to others as a foundation to wellness. I have referred several to Gina Helms because I trust her with my friends.