Toni helped my clients when they needed to secure a Section 8 home ASAP! She is amazing! Toni and…read moreChrist , may the good Lord Jesus bless your establishment! Amen

I was looking for a new house to rent and I came across T & C realty. I called and emailed to no…read moreresponse. After 3 days of calling they finally answer and we set an appointment. I went in interviewed talked to the lady that runs it and paid a $15 dollar application fee. Two months later they haven't even called me back to tell me anything. You would think the application fee could at least get you a return call. Definitely would not recommend going here...

We just finished the sale of a property in Leilani Estates. Jared Gates and his team at Big Island…read moreHomes & Land handled everything for us and all was seamless from start to finish. In addition I would like to say that simply meeting Jared was a great experience and I'm going to miss being in touch with him from time to time. If you are looking to buy or sell on the Big Island eastside we would not hesitate a second to recommend Big Island, in fact you would be doing yourself a disservice if you didn't at least talk to them when deciding who to represent you. Tons of Aloha & Mahalo to Big Island Homes and Land!

Big Island repped me in a purchase of a home on the Big Island in 2019. My experience was…read morehassle-free and I will return to them for any future real estate services I might need -- buying or selling. I cannot recommend the folks at Big Island highly enough. I worked with Suzanne Paulsen, who is a God-send. She is both a consummate professional and a trustworthy confidant. She understood exactly what I was looking for and did not waste my time showing me homes that were not right. She anticipated my needs through the whole process, and always had my best interests at heart. I was continuously impressed by how well Suzanne knows the real estate market on the Big Island and how well connected she is. I highly, highly recommend anybody thinking of buying or selling property on the Big Island to call Suzanne at Big Island. It'll be the smartest move you'll ever make. She will be in your corner 100%! Just an incredible person, filled with Aloha!

I'm sorry a few people are having a hard time. I came from a competing rental company that was…read moreextremely difficult to deal with. I have had a great experience so far. Everyone in the office had a good attitude and my property was cleaned and came with toiet paper, soap and curtains. They did not rush me into this rental and they've always responded in a timely manner. I can tell they are trying. We shall see what happens after a trouble call or cleaning fee, but I'm hoping for the best.

Ive waited one (1) month to have my hot water faucet in the shower looked at (third request) and…read morestill nothing from the plumbing company. Im also having another rent increase which means I will probably be paying over $1400 per month for a termite ridden house and a shower that I hesitate to use. Lucky I have two bathrooms so I can use the hallway bathroom. But paying for three bedroom, two bath house, I should be able to use everything. The only thing keeping me in this house is the location. Im about 5 minutes from work and stores are all so close.

Poor communication with tenants and poor time management on informing tenants (or from my…read moreexperience) of when heavy construction will take place. Not sure who your property manager is for your apartment/ property, but the experience Ive had (along with the people i live with) agreed that property professionals did not seem "professional" at all. I noticed a few other reviews feel the same and so Im relieved to know I am not alone feeling this way. Unless, and to be frank, you view "professional" as being cold business and just the "deal- deal" talk. I felt like the last minute notice (email, text, especially call) is inconvenient, although I always say its okay. I do not know why as well they switch from email everyone to calling everyone (but I guess for last minute you cannot control?) If you dont speak up they favor you are better anyway. Or at least I think so no because the first few time when I did care I had no body contact me back, UNTIL I found out the managers REAL contact information. (Tricky, huh?). Still not sure till this day why they didn't respond the first couple months of being switched from our previous original building company but it's whatever I guess... Renovation on the building I live in had poor construction workers in my opinion. (mess was made without warning).... Rent was raised because of the renovation but I feel like they should have relocated everyone to a different building while having them work on the harder renovation which most of us in the building probably had to tolerate with all the hammering, power saw, cement dusting cement that got splattered ALL OVER the walls doors and windows- had to clean the door and whole place because cement dust got everywhere, no-one knocked or called to clean the door, it was hard). It is annoying as well to hear most the construction workers laughing and joking and talking story majority the time they get here before even beginning to work... But eh. Whatever? I did not feel like they treat everyone with the same PRIORITY so just beware. Although it would be nice to know WHY. Otherwise I feel like my life is a spiral of being messed with for no reason at all. I think its fair to rate 3 stars, though I was close to rating just one star (but lets put my own frustrations about the renovations and poor communication aside) because there were times I complained of people smoking near the building and animals on the premises and I guess I was helped because an email to everyone in the building was sent the next day. Whoever was smoking didn't stop smoking though, but I appreciate and respect that effort. (Another star for the small Christmas presents so far. They know how to bribe you. Haha just kidding. But seriously). I might be taking a poor jump here posting it on social media but I honestly don't not know where else I can write a review. I guarantee if anyone knew this was written about them they would probably change (which is good). But if they don't change-- uh oh (drama~). Thanks for reading my review

I live hilo terrace many places owned by Kevin. It could be…read morebetter if the back gate was opened as numerous complaints against that is claiming it a health hazard I personally agree. If comp thought more about the people who they get paid from it'll be better. I know they can be better and ma more if listened to the people for once as the complaint can and will hurt. A true realtor should listen to the people.

We've been working with Terry for over 10 years on various projects. NO ONE knows more about…read moreHawaiian real estate than this guy. We purchased / sold much through him and now he manages a couple of our vacation rentals. He is NOT a pushy, bs'ing, know-it-all. He gives you as much info as you need and is always available to help. You can't go wrong with Sunrise Properties.

From the owner: Sunrise Properties is a division of Experience Real Estate. We are a locally-run, boutique property…read moremanagement company that provides extraordinary customer service, and removes barriers, helping owners have a successful rental season.

Some of the worst customer service/responsiveness I've ever experienced on this earth…read more They're not particularly rude or even unpleasant, but you better hope to all that's holy that you never need to get a callback, or an update, or some paperwork etc...you're not going to get it. I had to bother them for 6 weeks to get a simple copy of my map sent to me via email...the survey itself took almost a full year to be submitted to the county, and then when very minor changes needed made for a resubmission? Months went by before I called them to check on the status of the changes and refile...they hadn't done anything with it. If you're so busy that you can't handle the customers you have, stop taking customers!! Time management skills leave everything to be desired, I've never seen anything quite like it. Cannot recommend. Stay far away.

I'd give 0 stars if I could…read more These guys did a survey for my neighbor. The pin at the street was dead on, and in the right place. The farther in they got, the more off the survey was. Apparently they have claimed and insisted they were "right" in spite of there being THREE OTHER surveys that indicated they were wrong. Now, according to our neighbor, they won't return calls or address the issue, which has now resulted in court proceedings. Our attorneys informed us that the've got multiple cases involving bad surveys with these guys, and thus, it would seem they don't know WTF they are doing.

Always a pleasure to work with you Amy Flanders. Always received payment on time for our services.read more

They don't respond at all. Been asking couple questions over and over with months of no reply…read more Horrible service. Take you business somewhere else.

There are no words to express how grateful we are to have crossed paths with Gina. As first-time…read morehome buyers with two baby girls, we were very intimidated by the grand venture of shopping for and purchasing a home. We found Gina through Zillow and Yelp and hit it off right away. Her email responses were extremely prompt and when we met in person we instantly felt at ease. She is warm and comforting but also very knowledgeable and confident. She had great insight and recommendations and helped us think through features about each home that we would not have thought about. Once we found *the* home and began the process to purchase it, she made each step very clear and easy to digest. She had great referrals, she kept us updated, and made herself available to answer any questions we had, even texting us back late at night. Nearing the close, there were a couple of road blocks out of our control. But, she fought for us and went WAY out of her way to keep the deal together. In the end, we got our dream home and we could not be happier. If you have the opportunity to work with Gina, consider yourself blessed. We truly do!

Gina is a fantastic realtor. As first time home buyers, she walked us through the entire process…read morewith a lot of patience and tons of knowledge. She worked with us for over a year, numerous properties, and two negotiations, all the while giving us very sound advice and absolutely no pressure. I highly recommend her and her assistant Sophia! They are great!

I have been working with Felicia for over a year now and been a landlord for 20 years. If you're…read morelooking for a good property managment company in Hilo, stop looking and hire Felicia. She was actually referred to me by another PM on Oahu. I have fired countless property management companies over the years for pure negligence and lying. It takes time to find the good ones. I wont say all the great things she has done for me because everyone may ask her. All I will say is show her a little aloha and she will be good to you. Good luck if you dont hire her. Alot of BS in Hilo with property management and CBIP accounting system is consistent and predicatable. They do one thing that I really like but I wont put it on here. Call Felicia and ask her all your questions...

Would rate no stars if could. Trying to claim house was way cleaner than it was on move in. Many…read moreproblems with sinks leaking/ light fixtures not working that owner/company did not correct. Owner refused to fix broken dishwasher and leaking ice maker in fridge. Clark realty switched agents on us from move in to move out and they are going with what the owner claims ( apparently they thought everything was perfect and spotless). Pre-move in cleaning was not up to par but they claim their cleaners are impeccable. Found broken glass and years of dirt when we had to move the fridge and stove to clean. I will never recommend Clark realty to anyone and will be sure to post reviews so anyone coming to this island knows how they operate so they don't have to deal with the same issues and nonsense.