Had a problem with a breaker tripping called them. They said they could come out the day after…read more Luckily they showed up that day which was really nice. They came out and checked the breaker and a few outlets...well I checked the outlets. We found an extension cord broken in the front yard. None of that is the issue. The issue on the billing, was they said they repaired a wire that they did not repair. So I'm not sure if I got charged a service fee or a repair fee that they didn't do.

Extremely Poor, Neglectful Work. I had a lighting fixture…read morefall out of the ceiling in my home, and I contracted Ogburn to come reinstall the fixture for me. When they got there they hard a very hard time reinstalling the fixture and ultimately decided the transform was blown. The entire time they were at my home (about 30 minutes) they were rushing through the work and you could tell they didn't really have any interest in the job. At one point the Technician took a call from the office and I heard him say in front of me that he was "trying to get out of this job as soon as he could". Once they had decided the transformer was blown they packed up and scooted off pretty much telling me to get another transform and reattach it myself and everything will be ok. So I head off and contact the manufacturer learning they don't make that particular transformer anymore and that I'd have to replace the entire fixture. Obviously this was unacceptable, so I found a new dead stock unit on eBay and pulled the transformer off of it. At this point I hired a different electrician to come and wire everything up for me, as I was very displeased with Ogburn's technicians and service. The second electrician wires in the new transformer and the fixture still doesn't light. He disassembles Ogburn's work and tells me that they had failed to reconnect the light to the canopy properly and that in fact nothing was wrong with the old transformer, the Ogburn technician was just careless. So at this point I've spent a great deal of my time and money replacing things that didn't need to be replaced because Ogburn's technician was in a rush. Now we get to billing, Ogburn sent me a bill for almost 100$ for the work they did, which was 2x as much as the second electrician charged. I called them to inform them that I didn't feel that the bill was justified since not only did they not do the work I contracted them for they lead to me incurring additional cost due to their negligence. I spoke with at least 3 different people at their office who kept telling me the person I needed to speak to wasn't them and that someone would contact me to resolve the issue. This never happened and they instead decided to send me another bill with past due charges. I again called to resolve the issue and they took my info and said someone would contact me but they never did. Eventually I just paid the bill and wrote the experience of as a lesson learned. TL:DR Ogburn does awful work and will lead to you incurring additional cost to redo their shoddy craftsmanship. They are unresponsive and disorganized at their main office as well. Avoid at all cost.