If I could give a negative star then I would. Made an…read moreappointment for today, showed up, never received service, no communication on when or if I would be seen...NEVER again - I wouldn't recommend this business to anyone!!!

I've been going to Serranos tax service for several years and they are always helpful and polite. I…read morehighly recommend this place.

Had them do my taxes this year. Very reasonable on price. Communication was great and they were…read moreable to quickly get my taxes done. Afterwards they covered all of the information to ensure clarity and accuracy. Real pleasure to find them and begin a new business relationship.

Very incompetent and extremely rude. Don't trust them!!! It…read moreused to be a nice business. The advisor we used to work with was very professional and nice. But she left. And it just gets worse and worse. This year I have some new situation. I double checked it with them to confirm if I needed to file a report form on that. And they firmly told me TWICE that it was not necessary to do so. I then ask around friends and google searched (mind you, even Google search is more knowledgeable than them). I downloaded the form from the IRS website (as an amateur myself, as if they are paying me money rather than the opposite), and emailed it to them. They finally admitted that I did have to file that form. It is a simple form that I can finish in 15 minutes( trust me, even though English is not my first language). However, they declared that it was VERY complicated that they needed an extension on my tax return. When I asked why and pointed out their unprofessionalism in failing to recognize the necessity of this form, which could jeopardize my integrity, they got really mad. I tentatively asked them to finish the tax return and the extra form in time without extra charge as an apology. They laughed at me on the phone. They may think it was fun. It actually was. I made myself a joke in trusting people like them. They made all kinds of excuses for their mistakes. They said one thing and then denied it immediately after 5 minutes. They refuse to apologize. They declined to continue working with me in a very rude way just because I questioned their professionalism. But is that true? A simple google search could tell me they were wrong. I of course won't work with them anymore because who knows what kind of forms will be overlooked by them.

I can't say enough nice things about BSM. Great personalized service for small business. Quick…read moreresponses and individualized marketing tools designed to maximize visibility in the marketplace. Highly recommend!

Great quality customer service. John is an excellent attorney to go for Chapter 7 or Chapter 13…read morebankruptcy filings. The value of legal work at this firm is outstanding.

They were able to get me started on my case fast. I can actually sleep at night knowing they are…read moredoing their job. If I have any questions I call and get a hold of them that day. They are truly amazing people. Keep up the amazing work! And Thank you so much.

This review is long overdue and there simply aren't enough words to express our gratitude for the…read moreservice Matt has provided us over the years! We're a small company, yet he takes care of us as though we were a large corporation. Matt is professional, personable (has a warm personality), timely and efficient; he truly has a passion for his craft and it shows. He's the calm in the storm when issues arise which is so reassuring; he immediately removes the stress out of the situation. We trust him 150% with all of our IT needs and we're so thankful and grateful to be one of his clients. Highly, highly recommend. Thank-you so much for all you do, Matt, we're so appreciative!

I knew Carl from high school and we've talked regularly over the years. When I mentioned how things…read morewere going at work, we started talking on Zoom over lunch. He was a great sounding board and asked a lot about my family and my hobbies....It was because of him I found the courage to take off the blinders I had been wearing for the past decade and see the larger world around me. He helped me to see that burnout is common and that it was my body's way of saying it's time to do that which I enjoy. So now I own a coffee shop. Yes, it's resulted in a lifestyle change from a corporate job but my husband and I enjoy this new life and I love all of my customers (especially my regulars). Thank you, Carl."

It's a great place to get your taxes done! I have been going here for years! Very professional and…read morevery friendly.

scam!!!! she stole so much money from me and filed my taxes wrong. 10 years and thousands in fines…read moreto fix it!

update: After I posted the review below, Honest Buck contacted me immediately and refunded us the…read morecharge for filling state return. Thus I am returning a couple stars back to them. Sorry, I am still not "a fan", so cannot give more stars than three. I sincerely hope my experience was an outlier, as I know those good reviews here are not made up. Two additional notes for your reference: 1. As I said in my original review below, 2016 was a complicated year for us and 2017 was the first time we used a tax accountant. We may not be the most organized or experienced clients in any way. 2. As Honest Buck disclosed to me, they experienced some personnel change while preparing our tax return, which could be rare. __________________________________________________________ The bottom line: you may want to look up closely who you work with. Our experience last year was horrible. Full disclosure: our income for 2016 was very low due to life changes; and due to the same life changes, we decided to use a tax accountant to help us sort out the more complicated situation. However, honest buck wasn't helpful in any way to save my time, and as they charged upfront, I don't believe I should receive inferior service than their richer clients. Of course, maybe due to our low income that year, they were trying to send us a message that we should never go back to them. Long story short, here are what happened to us last year: - My husband and I ended up filing a 1040X by ourselves to fix the errors in our federal return, as honest buck used my husband's business's billed invoice instead of received payment to fill 1040 Schedule C. - We wasted a lot of time to send them all the information, and the only places they did not make any mistake are the forms that I sent them the filled forms directly. - They charged us for filling our state return (we moved to WA from a state with state income tax) and then told us they cannot do it but never refunded us any money or even provided any apology. It was very simple to file. I felt like an idiot through the whole process, as I paid some strangers money, shared everything about our financial details, wasted probably 50 hours+ time to get stuff organized in spreadsheets or forms to send to them, and ended up doing the whole tax thing ourselves anyway. Honest Buck was unprofessional and indifferent to us. Good luck to you!

I used honest buck for a few years and was passed around to different accountants and had a couple…read moreissues with IRS fees. The last one was $1,200 due to Rachelle saying I could file late for the extension but when I talked the the IRS, this was only for personal, not business taxes. This is something an accountant should know. I sent 6 emails and 2 phone calls in 1 1/2 months to honest buck asking to send the proof of extension to the IRS. I finally got a rude response saying she wasn't answering because I am no longer a client since I only use them for tax services and an extension was never filed. Highly recommend finding another company for your services.