Absolutely fantastic people! They went out of their way to make sure everything was done right the…read morefirst time. He even came to my location in town for a conversation about different shingles and to receive half payment. I really felt like he cared about the job. I had a lot of issues with a solar guy at the time and he helped me tremendously with that issue by being flexible and informative on the process. Thank you all So much!

Daniella and Virginia provided exceptional service in a very efficient manner. They worked hard to…read moreget my place spotless as quickly as possible. There were both very hard working, nice and professional. I highly recommend their service. Thank you!!

They were great to work with me over the phone. We set up an appointment so they could see what was…read moreneeded, and they took care of it quickly. I found them to be very responsive and knowledgeable a great value for the money Will use them again

Amazing customer service, appointment was fast and they were on time and ready to work…read more Thank you, Kurt

Great company to work with, very professional and took time to explain the condition of my roof. I…read moreappreciate the honesty about my roof. No pressure at all. Definitely will have them check out the health of our roof from now on.

This is my second review of ht-wt. It appears I was not as patient as I should have been waiting…read morefor their proposal. I have since received the proposal and a planning to respond. Their proposal demonstrated an understanding of the work to be done. I will leave another review later. I am an absolute believer in Yelp and I enjoy having the ability to share my thoughts regarding vendors. Yelp is one of a very few platforms allowing this.

We are only able to do a rating of the initial meet, greet and quote. Bill promptly came and walked…read moreour bathroom job, and Hannah structured a quote we received a few days later. We did not hire HT-WT, as they did not want to make a quote adjustment on the price, and they requested a 60% down payment (on a $3000 job), even though the quote/job was for labor only, with us providing everything needed.

Great service in a quick manner with respectful and pleasant staff. I highly recommend!!!read more

In reading through the other reviews, I'm glad so many of you have had positive experiences. I wish…read moreI could say the same. Service Master was retained by the insurance company after my parents' house fire. Chris assured us everything would be taken care of in a timely fashion. Shortly after his crew of one began the process of packing up my parents' possessions, a flooding situation in a nearby town took Chris and his "crew" to that area to drum up new business. In the meantime, rains continued to fall into the hole in the roof and each day my parents lost more and more of their belongings from water damage and the mold that began growing. Time after time, my parents were given excuses as to why no one was working in their house (covid, employees quitting, lack of space in the warehouse, etc.) and day after day they saw a little more of their home dissipate. It was heart-breaking. When Chris's one employee was able to finish the packing process, his movers came in to complete the task of loading and moving everything to their warehouse. Being a young crew, they cared little about the possessions of others and broke a 100+ year old piece of furniture. How do I know it was SM? This piece was in a room untouched by flames or water and was intact when we turned the house over to SM. Once the house was restored and SM made their delivery we found other casualties. Many of Mom's figurines and other fragile items were either chipped or cracked. All of these were items we had packed ourselves but, for reasons unknown, SM unpacked everything in their warehouse. Apparently they unpack everyone's possessions for a cleaning/ozone procedure. From what has been returned, they obviously unpack everyone's possessions at the same time. Several boxes had items that did not belong to our family. Several family heirlooms and antiques are now missing and we figure are lost for good. With all these problems and faults, SM is offering absolutely NO apology or financial compensation. Chris desperately needs assistance and training in order to provide better service to his customers and accept full responsibility for the damage his employees cause. The Ft. Smith, AR branch of Service Master is one I would NEVER recommend to others.

I can't click less than a one star. His prices maybe cheap, but you get what you pay for. Started…read morea replumping job and left us without water for week. He never came back to finish the job. we had to pay someone again to finish it.

Great service from start to finish! Recommended by a good…read morefriend, they were courteous, professional, reasonably priced, and did a GREAT job! My wife stays home and she didn't feel uncomfortable at all dealing with Mike (?) and the extras he recommended didn't add much to the cost at all - but we had the final say! Will call them next time I need a plumber!

Price was fair and they did a Great Job! They Left everything clean! Really nice people!read more