Staff is friendly ..love that they remind me of appointments. Part of my health first insurance and spent necessary time to review my lab results. read more

I would highly discourage anyone from going to this medical practice. They have shown numerous times they don't care about anyone's health., they don't return calls, they don't make exceptions, they don't follow up, they don't think it's important when an ambulance is called to see you after, and if you walk in more than five minutes late to an appointment, they tell you to go away. I think that they should be shut down. If you care about your health, don't waste your time with these people or Dr. Ireland. read more

Doctor is very nice and friendly the staff not at all the loosing paperwork or not sending to the lab a real incompetence

Had an issue with a bill that went back and forth with their office manager Brenda who could care less and threatened collections on me. When I questioned her about the way a bill was improperly coded and submitted and was advised by my insurance company to have it resubmitted correctly she accused me of trying to have her commit fraud! Non-formulary request forms were not filled out or not filled out in a timely manner, etc... The rest of the staff was always nice and I never had an issue with the doctor. My visits never lasted more than 5 minutes, even my wellness checkup. Felt sometimes like he was just going through the motions. They are also horrible at answering the phones. Get a better system. Brenda was enough to make me leave the practice and we had been seeing an Ireland doctor on and off since 1982! Not a bad practice but I would look elsewhere if you had the choice. read more

DO NOT GO HERE! The front desk staff is RUDE, loses documents, over and double charges, and above all is R U D E! They never have open appointments because they're never in the office and you're lucky if they remember you at all (even if you've been going there for a decade). I'm never going back, and if your phone call is answered by 'Lexi' just be ready for buckets of unnecessary attitude if she doesn't just hang up on you. I'd give zero stars if I could. read more

Dr. B. Ireland and Superman might be Brothers! The 1st time I met Dr Ireland he came Introduced himself sat down and Just listened to my medical Complaint and Concerns about my Transplant and Neuropathy, didn't jump to any conclusions, Ordered standard blood work, called me a few days later, again placing me at ease advised all was O.K. !! read more

Dr. Ireland and his office are professional and all around supportive. I have been seeing him for over 5 years and never had a complaint or any issue at all. read more

The total lack of concern for the well being of long term patients is shocking. Senior citizens found to have a uti via labs for another meducal facilty. When notified because they are the primary care physician for the patient they 1) did not notify/ check on the patient. 2) provide the patient with an anti biotic to fight off the infection. In fact. One week later, when a visiting nurse checked and found that the patient still did not kniw, she called Dr Irelands office again but they were out to lunch. At the end if the day THEY STILL HAD NOT CALLED or PROVIDED AN ANIBIOTIC. Less caring people there could not be. Dont walk, RUN away from this office. The could care less! read more

I am giving this place 2 stars for their front staff, If I were rating the doctor himself he would get 5 stars and thats the only reason I added on a star, if not for him I would rate it 1 star (or neg if you could). They have a policy of you having to pay for physical follow ups for the doc to come in and tell you your bloodwork looks great. I understand if their is something wrong and they call you to come in for an issue, and thats a separate thing. If you choose to come here make sure you DO NOT schedule a follow up, ask them to call you if there is an issue, or look online on their patient portal and look at the results yourself. read more

I wish you could rate this place lower than one star. It is insane how negligent Dr. Ireland is. Even his front desk STINKS. I took off work early to show up and check in and get a "oh I'm so sorry I accidentally messed you up with a different patient you actually can't get checked on today". Awful all around. DONT GO HERE. GO TO A DIFFERENT DOCTOR PLEASE. read more

What kind and caring Doctors Mark and Brian Ireland are. the office is very efficient We are very happy with these physicians. Would highly recommend. read more

Getting there 20 minutes early will only mean you literally wait for under an hour and a half. Only 3 patients in the waiting room. I understand running behind, but no one will say anything to you. The young lady who eventually Tommy blood pressure seemed surprised when I eventually walked out. read more

I have been a patient of Brian Ireland for a year and a half. I am now going to find someone else. He was ok I'm the beginning although absolutely no "bedside manner". Several months ago I went through a very stressful family situation and went to see him about the anxiety I was experiencing. He actually laughed, told me maybe I should go see a psychiatrist. I am an older woman and have no history of psychological issues. I left embarrassed, and basically felt "dismissed". He is a DO and if you're not in need of medications, he's probably ok but if you're looking for a GP that covers the "entire" person and someone with whom you can relate, I would go elsewhere read more

After a year of continued care Dr. Ireland has upped my does of lisinopril 3 times to no avail. After recently feeling ill and seeing him, his attitude was meek and didn't seem to be concerned even though my blood pressure is consisntly 150/100. I asked to change medicine he was reluctant but agreed. I was scheduled several weeks later due to an overly busy schedule but before my appointment I began to feel ill again with a bp of 160/110. The new medicine has had no affect and after two weeks from having blood drawn and an ekg I still had no phone call or results after inquiring. They basically told me to be patient until my appointment or to call 911 in which they threatened to do for me, (seemingly to get rid of me considering this was not a medical emergency) if I wouldn't comply to just be patient. The worst part of this experience was the staff. I felt as if I was abandoned, hung up on twice and patronized. Ultimately I went to a new primary care doctor. I am so disappointed that medical professions like this exist and am writing in hopes that no one else has to experience something like this. God bless. read more