Been here a few times and they're really friendly and professional. Eye care is important and I've…read morebeen here to get checkups or treatments and I have never waited. Try always respect the appoibtment. My daughter got her first checkup here and they're kid friendly as well. You can even book your appointment online. What a time to be alive.

I had my first surgery for intra ocular lens 6 years ago and everything at that time went well…read more Just had to have laser done because eyesight went down . I had complication on the right eye so couldn't finish the surgery, after having my left eye done I started experiencing laziness in my eye so went back and saw the optometrist that was concerned that it could be neurological issue.They told me that they were sending a referral for me to see a specialist urgently after waiting 2 weeks for a call I called the specialist to learn that they never got my referral. Called LASIK twice in two days for them to tell me that someone would call me same day to let me know that it was done No call returned so will have to call them again VERY BAD CUSTOMER SERVICE

Brilliant service from the assistants you meet just before surgery…read more One of the pre-op vision test technician was not so friendly as he rushed me into identifying letters, urging me to read faster, without hesitation. Repeatedly, I was told I will lose my short-sightedness (due to my age), so I asked if the surgery caused that. Defensively, he denied it. From two past surgeries, I know that it is an immediate coincidental occurrence. I prefer long-sightedness. Any medical question I had was patiently answered by Dr Nguyen. Their facilities no longer have fresh green apples, no more chocolate-chip cookies, no more coffee, tea, French Vanilla, chamomile, etc. Interesting coffee-table books though. I was able to get the touch-up surgery thanks to the lifetime warranty I paid for, despite the certain assurance from another vision-test technician that the Dr. would refuse operating on me, because he believed it would be inconsequential. Thus, dashing my hopes at a corrected vision, and invalidating my financial foresight in opting for the lifetime warranty. Conversely, Dr. Nguyen agreed to the surgery, which was a success. I coincidently did lose my short-sightedness (not due to the surgery, wink-wink). However, all risks and dangers were clearly explained to me beforehand. I am satisfied with the result.

I hadn't gone for an eye exam in a few years so I decided to make an appointment at this place. I…read morehad gone here before a few years ago so they already had a file on me. I made my eye exam appointment for a specific day/time. When I arrived here a few minutes early, I was seen almost immediately. After getting my eyes examined, I was told that my old glasses were no longer adequate. Since I work in IT, Dr. Tran also recommended a second pair of glasses for me to use for close distances when I was working in front of a computer. Up until that point, I normally only wear glasses for driving or for distance (like at a movie theatre or at a show/concert). Since the strength of my old glasses were no longer adequate, I decided to only get my "distance" glasses. After being seen by Dr. Tran, I was seen by one of the salespeople for my glasses. She asked me to pick a few frames that I liked. I picked ~4 frames and then sat down in front of mirror for a closer inspection before deciding on the frame that I wanted. The saleslady informed me what the frame included in terms of the options for the lens (anti-reflective and scratch resistant). One of my previous glasses were transition lenses (lenses would darken in sunlight and go back to almost clear indoors) so I asked if I could get transition lenses for this new pair of glasses. I was informed about the added cost for transition lenses and decided to go that route. Total cost of the glasses was $300 where 50% deposit was required. The eye exam was $75.00 so I paid $225 which comprised of $150 (50% deposit for the glasses) + $75 for the eye exam before leaving. It took ~11 days (7 business days) for me to get my glasses which I consider to be somewhat on the longer side as I was expecting it to be ready in 5 business days (1 week). Another negative (but this happened to me in almost all optometrist places that I've gone to in my life) is that there is a strong push to purchase your glasses at the same place. When I returned to pick up my glasses (and pay for the remainder of the balance for my glasses), I asked for a copy of the prescription for my glasses and one was provided to me without any fuss. After paying the remainder of my balance, along with my glasses (and case for my glasses), I was also provided with a complementary cleaning cloth and a bottle of cleaning liquid for my glasses. I thought that this place is only open during standard "office hours" which makes it somewhat inconvenient as it would mean taking a day off work (or partial day off work) for the eye exam and another day off work (or partial day off work) to pick up the glasses. However, they do close later on Tuesdays (at 7:00pm) which allowed me to get there in time from downtown after finishing work.

I'm very glad to discover Dr Valérie Tran, my new optometrist in my new neighborhood in Saint…read moreLaurent. I read the excellent reviews about her so I decided to go there to have her check my eye irritation due to dry eyes and get new prescription glasses. Indeed the reviews are very true! She and her staff are very professional, warm and friendly. They'll give you options based on what you need and can afford. It's a 5 star service!

Típico de una empresa de proximidad. Son amables, profesionales y complacientes. Si el buen…read moreservicio y ser más que un simple número es importante para usted, este es el negocio que le conviene.

I was blown away! I got an eye exam and new glasses within the span of a few hours. The most…read morethorough eye exam I have ever received. The entire staff was professional, friendly and efficient. The prices were reasonable and they had a lot of deals. The store carried a fun and stylish selection of designer glasses. Mine were ready within the hour. I would go back and will refer them to everyone I know!