I originally had an issue where my new tires were accidentally installed on the wrong motorcycle,…read morewhich caused delays and cost me valuable riding time. While the mistake was frustrating, what really stood out was how Jeff and the entire service team handled the situation. Jeff took ownership of the issue immediately and went above and beyond to make things right. The team worked hard to correct the mistake, kept me informed throughout the process, and made sure I was taken care of. It's easy to judge a business when something goes wrong, but the true measure of customer service is how they respond when problems arise. I can honestly say Jeff and his team exceeded my expectations. Their professionalism, communication, and commitment to customer satisfaction turned a negative experience into a positive one. I truly appreciate the effort they put in to make things right. Thank you, Jeff and the entire team. You've earned my trust and future business. Highly recommended!

Emily in Service Dept GR took appt short notice over this past Holiday Weekend for appreciative Vet…read moreto get 1st Svc done on my new Indian Sport Scout, thanks Emily!

Mostly been in for random parts and tools; staffers have been friendly, prices are what I expect…read more They've usually got what I'm looking, and it helps that their website inventory has been accurate! As any good local shop should do, I get the occasional question or raised eyebrow when buying a tool I could f@$% up my bike with to make sure I either know what I'm doing, or that they can do it and save me the trouble. They've got your parts, they've got your advice, and I've seen that they also have your bikes.

I had been looking for bikes for a really long time, and a friend suggested me to take a look at…read moreAlger Bikes because it seemed to have a really great reputation. I gotta say, they definitely live up to their reputation! I am a beginner bike rider, so I didn't know much about bikes in general. The person who helped me, Josh, was awesome. He was very helpful, kind, and patient helping me figure out which bike to try out. I was most worried about sizing, but he walked me through the process and helped me find a height that was good for me. After I finished my purchase, he walked through some things with me to keep in mind as a new bike owner. He even helped me put my bike into my car! The other workers were so kind there and had a wonderful sense of humor. It did seem like a great group of people working there. They have many options for bikes, and are also listed on their website. They have their own parking lot, but there is another parking lot behind their building where you can ride a bike around to test it out. All in all, the workers really know their stuff and were so nice. They have a cute dog there too that roams around the place! I'd definitely recommend this place if you are a beginner bike rider and nervous about making a purchase. But obviously, if you are an extremely experienced bike rider, this is also the place for you.

I wouldn't go anywhere else. You can have the fancy high end bike shops. They aren't for me…read more Freewheeler might look iffy when you see the location but they are far and above in their customer service and friendliness. Again, I would give them 10 stars i could. Check them out when you are ready to purchase your next bike or even if you just need your bike serviced.

Came in to the shop with chain tensioner/chain line issue…read more Got a suggest from your guy that worked out perfect! Many thanks to the guy with the beard, hat and cut off shorts!

My car was involved in a minor accident. I took it to West End Body Shop and talked to Gavin. I got…read morean appointment for repair the same week. At the time of repair I was offered a ride home. The work was done quickly with a very reasonable price. I would highly recommend this body shop. Linda P.

my car was hit in the parking lot at a golf course I took it to Gavin to get an estimate for…read moreinsurance. He let me know he could brush out the scrape and reattach my bumper within the morning. He offered me a ride home and I couldn't be more pleased with the results. A genuine expert and totally trustworthy. Thanks for making my morning