My laptop decided to give up the ghost after several years- ironically, on the VERY day I was…read moreplanning to download all my photos onto a hard drive. It started with my taskbar freezing, then disappearing. After a hard reboot, I had a blank screen. Not being terribly computer savvy, I tried several times over the next few days to restart the computer and would get a message while it was going through its startup cycle, but then it would just cycle endlessly or eventually display a blank screen. After multiple attempts at internet fixes using my phone, I took the computer to a local repair shop, but it was too severely corrupted to repair. The proprietor did take out the hard drive and reinstalled Windows 10, and also gave me a business card for Cascadia Data Recovery. I decided to go ahead and try the service, because they advertised a set rate with no payment if no data was recovered. I called Cascadia and spoke to a very helpful person who detailed how to send my corrupted drive to them and what to expect. I was sent instructions and a shipping label via email as well. A couple of days after I shipped the drive, Cascadia sent me a message that my data was recovered, and included a view-only attachment that showed the names of the recovered files. Everything was there! I was given the option to pay the fee at that time if I wanted to continue with the data recovery, as well as to have the data downloaded to a new external hard drive (for the cost of the drive- they will not accept one from the customer). I paid the fees via credit card and was shipped the drive shortly afterward. I couldn't be more pleased with the service and customer care I received. I have recommended Cascadia to a few people already and will continue to do so!

From the owner: We specialize in flat-rate data recovery. There is no charge if the data is unrecoverable and we…read morecover shipping both ways. Evaluation is always free! We recover from all media types including internal/external hard drives, Mac, PC, RAID, SD cards, SSDs, etc. We have a Class 100 cleanroom and all the latest equipment for recovering from a wide range of data disasters.

TWICE, i-5 computers had the obscure original HP power supply I needed for both an old laptop and…read morean old monitor. I had exhausted online searches, taking units into a big box computer store and while the power supplies fit, they didn't provide the right power. Darren had EXACTLY the right part. and both times. After each success, I should have also bought lottery tickets before the day ended... You need something, CALL i-5 computers.

Super nice guy! Appreciate him taking the time to check out my dell laptop. But unfortunately he…read morewas not able to fix it and get it to charge pass 67% Came in for that reason, and that reason could not be fixed. Gave my laptop an update which was nice

Butch came to my house to fix several computer issues. I thought it would take 2 hours, it look a…read morelittle more than 1 hour- for multiple issues! I was ready to buy a new computer and printer, but he was able to fix both printers --mechanical issue on one, software on another- you know, win7 has 64bit and 32bit and when the updates segmented the two, you can not longer use the universal driver.... blah blah blah.... not something I can solve myself using Google- believe me, I tried! He even gave me some tips for future issues, and issues I used to have with my monitor. So now I have things to try when the monitor goes out again, before I call him again to fix it. I've used other computer repair places, but Butch is the one I'll be returning to since the other places couldn't fix my other issues. My computer is my baby and I need it for light room and photo management, so I can't let it die so easily. Price was very competitive and I'm so happy with the work done.

From the owner: We specialize in personal and small business support and repair. We also do data recovery, website…read morebuilding and maintenance, and educational classes.

I've been using Friendly Computers for six years and am always impressed with their efficiency and…read moreservice. Matt came over and put a new SSD in my desktop unit and it took about 30 mins. All programs were copied perfectly and now the machine flies! While he was here he also answered questions about Windows 10 and helped my sister with her fried laptop. They are extremely knowledgeable.

Friendly Computers was pretty reliable. Today, not so much. After making an appointment, last…read moreFiday, 03/30/18 and telling them the brand and model of my laptop, I was told a tech. would be out Today, 04/03/18 at approx. 1:00pm. At 1:45pm, I called, and asked where the tech was, as no one had shown up yet. The woman, come to find out, the owner, never made an appointment. But would send someone right away. He finally showed up at 2:45pm. I asked if he had the equipment to fix my memory limatations and was told he isn't trusted with stock, would have to take my laptop in to the shop and it would be there about a week. Upon examination, he advised disk replacement again saying he'd have to take my laptop to the shop with a week turn around. I advised him I could not be down that long and would have to seek another repair company. He then told me it would be hard to find someone else and threatened to take care of my attitude himself, at which time I demanded he vacate the property, then calling the police about him hanging around outside my residence and threatening me. Consequently, I write this review hoping no one else utilizes this company as it's not as reputable as it used to be a few years ago, when Frank Loomis worked there. I can understand why Frank left, now. The ownwer is a complete whack-a-doodle.

I needed to resuscitate a vintage Windows machine (2009 Vintage, running Windows 7) to use with a…read moreCADD Program. I've been solely on Mac since then, but there just isn't a Mac-CADD Application that comes close to the value and ease of use of Visual CADD. Gareld was able to revive my Windows machine in one day. This was a non-trivial task. After first running a complete and comprehensive diagnostic, he discovered the ancient (spinning) hard drive was failing. I also needed to upgrade the available RAM to be able to host Windows 11. In the end, I received a completely functional Windows machine, with an upgraded Processor, an SSD, maxed-out RAM and a Windows 11 License - for pennies on the dollar of what a replacement machine would cost. Gareld is simply the best - great communications of how the 'surgery' progressed, and superlative work actually making this thing work. Highly recommended for keeping your digital life running.

Built new computer for us, failed in two weeks. Offered a replacement......have been fighting it…read morefreezing numerous times per day ever since. Replacement was not properly wiped clean! Hundreds of previous folders, on the supposedly clean machine. VERY POOR I gave it One star because there was nothing lower.

I have been a customer of CCSI for many years. I own a small company and my computer needs are not…read moremajor, but they are professional and courteous just the same. They provide outstanding customer service, with prompt and professional service from everyone, from the owner to the person who visits you at your location. I highly recommend them!

From the owner: CCSI is a local computer services company that installs and takes care or your business networks to…read moremake your staff more productive. We keep your systems working non-stop so that you can focus on your customers and make more money

Jason was outstanding!…read more I had a computer hardware problem on Friday night. Complete shutdown. Jason was able to order parts on Saturday and had it up and running Sunday evening. This was a tremendous help as I had an important business project to work on. Thank you Jason!

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

This is my second time with this business. Guess, second time shame on me…read more His follow thru the first time around was not impressive. I bought a piece I didn't need and he dropped the ball on helping me find a receiver for my system. He was over 1/2 hour late to our appointment this past weekend (Saturday morn). I paid him the full $40 (his per hour rate) for 1/2 hour appointment. Our antennae didn't seem to be pulling signal. He removed the DVD player from the converter box and the signal came thru. It lasted for the remainder (5 min) our appointment, then died when he left, and no signal for remainder of Saturday. I texted and called prior to his closing hours. I received a text 4 hours later he would be contacting me Sunday morning Sunday came and went. 4:30 Sunday afternoon I called and left a voice mail. Still waiting for contact. Since then I've fixed the issue--connected the antennae directly to the TV, which should have been done from the get go. You are much smarter than this guy and deserving of good customer service, take my word for it. Spend your time and money elsewhere.

I called in a panic Monday morning and Jeremy was there by 11am. By 1pm everything was back up and…read morerunning. My staff and I agree that not only is he knowledgeable but he's not condescending. He explains things well. Jeremy at NW Tech Solutions is our IT guy. I'd highly recommend him.