Well, there is a lot to be said for LakeHead Manor. This isn't my first long term care facility,…read moreso now, I have an opinion. :) My father went into Long Term Care last year and was moved into Thunder Bay Interim. When the faclity closed it was moved to Lakehead Manor. It is not in the best part of town, but there are some highlights (and drawbacks) as there are with all of these types of facilities. The Good ======== - The staff are friendly, warm, patient and accommodating - They pay attention to their residents and make necessary adjustments. For example, my dad and his roommate werent' getting along (mostly due to my dad's offensive language) so they got a more appropriate roommate for both parties. - They call me when there is a problem - They call me to ask permission for the little things (i.e. can he have a flu shot?) - They keep me informed of who is coming and going to visit him The bad ======= There is one elevator that holds 4 wheelchairs. They have to load and unload a whole sitting in the dining room on the main floor one set of wheelchairs at a time. I know the folks living there have nothing but time, but when you are hungry and possibly constraphobic, it is not cool to have go through a 30 minute (or longer) exercise to get everyone settled 3x a day. The staff are great, but the actual set up of the facility is not very efficient that way. All in all, the staff are working with the people as best they can. The layout of the facility with one elevator and narrow hallways would drive me batty if that was my fate.

The best part about Lakehead Manor is the staff. They are caring, nice, people doing a hard job…read more They looked after my mom well for many years. The building elevators are really small and that causes a lot of slow downs, and it's not the prettiest residence. But she was happy there and that's all that mattered.

The service from the staff is outstanding! They are caring and polite! I am glad we have a locally…read moreowned home in our City that can offer these in home services. I toured both their homes and was amazed with how clean they both were. I know where I will retire too and I am glad they can take care of my family!

This building advertises fully air conditioned. It is not. They have a chiller air conditioner but…read morechoose not to turn it on. Place has been 83 all summer in apartments where windows don't open and aren't properly sealed. I don't recommend as it isn't safe for a senior. We have 2 elevators 1 has been down for 2 and a half months 1ith no fix in sight. Been told it will be today tomorrow next week but they never come and never turn on the elevator after fix. At meal times the elevator is 3xtremely busy and as many tenants can get in the elevator as they just want to get downstairs. I do not recommend this place.

When your loved one gets old and move to a retirement home, after awhile they do not want to move…read more Not because it is so wonderful, but they are used to it. Choose carefully, don't choose the Walford.

From the owner: At The Walford in Thunder Bay, we offer a solution for your assisted living needs. With our elegant…read moresurroundings, gardens and patio areas, our clients love our scenic outdoor spaces and pleasant walkways. What's more, our gracious dining room and spacious residential rooms are comfortable and bright. Contact us to arrange a meeting and be sure to ask about our many social activities.