Good afternoon Lee…read more... I just now was able to get to my mailbox and to my displeasure I saw the deposit check from you guys. I guess I am just shocked to see the amount. I'm not saying there shouldn't have been any money deducted, but I don't feel like we left the home in that horrible of shape. We were there for 3+ years. You hardly heard from us. We were good renters. We even paid rent each month in full amount even though we weren't working due to Covid. We had no issues with anything about the house or BCH. We cleaned the carpets yearly. We went above and beyond to keep the house our home. The reason we decided to leave is to downsize and to give my daughter a backyard. I feel like since we gave our 30 day notice, we weren't important to you at all. Our refrigerator went out on a Saturday, sent a maintenance issue that night, and did not get a response til Monday afternoon. Then finally someone came out on Wednesday stating we need a new fridge ( like no crap). I feel like we weren't a priority and getting us a fridge was not a priority to you at all. I feel like you just shrugged it off because we were leaving. We also lost $250 of food because of your lack of urgency. I don't feel like as renters or people we deserved to be treated that way. To be honest this has been eating at me for awhile now. Yes..... seeing the amount of refund was a shock to me and the amount provoked me to write this email, but as I am writing this, I am more pissed off about how we were treated at the end of the month than anything else. Better Choice Homes will never be seen to me as a good company in my eyes. This company we rent from now is far more superior than you all are. Sincerely, Mark Gottschalk and Mindee Lee *** We will make sure anyone we know would never use this company to rent from.

Better choice homes is helping me for more than 2 years now to manage my rental property. They have…read morebeen very professional and exceed my expectations. They are very quick and they have an amazing staff. Lee is the manager for my property and she really does an amazing job. They use all sorts of automated online portals for managing service requests and payments etc. They also have resources to fix anything needed in the house at reasonable cost. I highly recommend them based on my personal experience.

We have been absentee landlords for over 20 years. We made the decision to sell our Arizona…read moreproperties and begin a 1031 exchange. We didn't have any referrals for a realtor in the Gilbert/Chandler area. With some research we reached out to Janine with a cold call. We got lucky that we selected Janine and her team. She is quite knowledgeable with regard to the market in the area. Her recommendations on the best value renovations for both our rental properties allowed us to quickly receive offers and close in 30-45 days on each property. Having someone to trust with handling our properties was critical to moving through the process with confidence. We would certainly recommend Janine to anyone looking to sell or buy real estate in the area.

Janine and her team have helped us buy and sell 5 houses over the past few years. Every time has…read morebeen quick and easy. She takes care of the little things that need to be done to keep everything running smoothly. We trust her to do the right things to give both the buyer and seller the best transaction with the comfort that everyone wins when she is involved. We will call her when we are ready to do the next one.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

This office and its brokers do NOT care about their clients, and they do not go out of the way or…read moreabove and beyond. Dan Porter himself, has not responded to our complaint and multiple emails about one of the agents in his office, Kristie Rodricks. We hired Kristie end of Sept. '25. When we moved, we accidentally left a small container (dipping sauce size) in the freezer. A realator from another office was showing our home, and was alerted by a potential buyer, that there was mold growing inside the freezer. (we had turned the fridge off so as to not have it running empty. she knew this). That realator told Kristie about the mold and she did nothing to take care of it. We had moved out of state and were totally unaware of this issue. She never disclosed it to us even though we were always in contact while our house was for sale. Unfortunately we had to move back to the home two months later, due to a family emergency; we had Kristie take it off the market. When my husband walked in the house, he noticed an odor right away. It wasn't until he began loading the fridge up when he discovered the mold in the freezer, along with bugs in it. We notified Kristie right away. She blew off my text about it, and when my husband talked to her on the phone, it was only THEN that she told him about the entire situation; and AFTER she received her commission. She new for weeks that mold was growing in there and did nothing about it. She prohibited the sale of our home due to people being able to smell that odor, and by them looking in the freezer; AND causing a potential health hazard by letting it grow!! Allowing that mold to grow causes it to become toxic! It would've continued if we left it on the market because she obviously had no intention of cleaning it (probably because it was below her paygrade). Underhanded.Unethical.Moral? NO. All she had to do was be upfront. We had neighbors here that had keys to the house and would've gone in and cleaned it for us. We complained to one of the brokers, Brook Miller, who was a complete jerk about the whole thing. He was insulting and dismissive to us, arrogant and could care less about the whole thing. He offered NO solution, saying (quote) "I have no solution" (end quote). Really? He couldn't think of having Kristie possibly make a call or write a letter of apology? We've asked for the offices complaint form, but of course, no one will give us one. So we've resorted to hopefully getting help from the real estate association. There's got to be someone who will care. On the emails we've received from Miller, hes cc'd Dan Porter and Olivia Medina. Weve also reached out to them. Neither have had the decency to respond, nor the decency to guide us to a solution. Kind of like the "blue wall" here. Miller even went so far as to say that Kristie really had no responsibility to clean it up in the first place. So I guess then, God forbid, if someone's house gets infested w rats and their agents walk in and see them, they'll just let them breed and cohabitate in there.

From the owner: I'm an Experienced Real Estate Broker with RE/MAX Solutions in the SE Valley covering Gilbert,…read moreChandler, Queen Creek, San Tan Valley, Mesa and the Greater Phoenix Metro. Providing home-buyers and sellers with professional, responsive and attentive real estate services. Want a realtor who'll really listen to what you want in a home? Need a broker who knows how to effectively market your home so it sells for top dollar? Come experience the difference and give me a call today! Experience zero obligation and a zero hassle approach. Thanks for the opportunity to earn your business - Dan

Casey is so great to work with and took such priceless photos of me and my family. The location she…read morerecommended is absolutely stunning and she scheduled us at just the right time for ideal lighting. Her photography style is gorgeous. Can't recommend her enough!

I hired Casey take my senior photos. I found her on my sons parents high school Facebook page and I…read moreloved all of the pictures in her gallery. She is so creative and artistic and a total expert at her craft. Met at the desert botanical garden and she was fun, enthusiastic and knew every perfect spot to take a picture. The same things like lighting or oh that background is gonna look great. She was right. Every picture pf my son turned put fantastic. I could tell that my son was a little nervous at first she put him at ease immediately. She was easy-going and fun to be around. I recommend her for any photos that you might need to taken. Her prices are very reasonable and her quality is top notch. Thank you Casey for making senior photos such a great experience.

I have known Scott for a long time and he is one of the most honest people i know. He takes the…read moretime to listen to his clients needs and is always professional and helpful. His knowledge of arizona real estate is amazing and he is THE guy to call if you need to buy or sell a home.

Simply put, Scott is wonderful! We worked with Scott in the summer of 2021. He could have had 100…read moreother clients, but he ALWAYS made us feel like his #1 priority. Scott took the time to get to know our wish list and targeted areas he knew would work for our family. His services continued after we bought the house as he has an amazing network for other professional services. We love our house but should we need to move again, Scott will be the FIRST call we make. Thank you, Scott, for making this move seamless. You are much appreciated!