Horrible customer service. My family has shopped here over the last 30 years, the last have been…read morethe worst and none of us will use this cleaners ever again. Every person at the register taking orders has an attitude. Go find a company that teaches customer service.

Worst experience ever! Unfriendly staff, terrible service, and unprofessional management.read more

Lost 2 separate articles in 3 mth's, Custo Service was non-existent, complete run-around by staff …read more nothing but excuses - Owner was looking for the articles ? I was compensated on the 1st piece after a 60% deduct ? & NO reimbursement of paid cleaning chg. ? 2nd article was a brand new $130 shirt, worn once ! After a cat & mouse game of owner looking for it & staff NOT calling back, or updating situation - came to a head (1 mth. later), Owner - Mark Arnold, finally acquiesced & refunded $100 ??? NO reimbursement of paid cleaning chg. ? And requested to Not Return ? AS IF ? HE SHOULD HAVE SAVED HIMSELF THE TROUBLE ! Absolute Disaster of a Business ! N. Poulsen

I have been going to Mark's Cleaners for years. Great service. Top quality!…read more They have a fast turnaround too.

Does not care for customers. I dropped a rug off to be measured and asked for a call back about…read morepricing. I missed their call and they decided to wash my rug and charge me anyways, when I called and asked why my rug was washed they said "it was here too long." I never received another call asking to pick my rug up because "it was there too long" and they were extremely rude, hung up mid-call, and refused a refund when I told them I never requested it to be washed.

SUCKS! SHIRTS COME BACK WITH BROKEN BUTTONS. EXPENSIVE. I will be finding another cleaners. I…read morecan't believe this place has been open for a long time but as time goes on it seems to get worse.