As someone who hasn't changed insurance providers in 20 years, since I was a teenager, I can attest…read moreto Runnels worth! They helped me not only find a better car insurance premium with the same coverage and even better deductibles. They also helped me find similar house insurance when my prior company was dropping me. Give them a chance to help you find better options! Be sure to ask for Catherine, she is the best!! Super helpful and will walk you through it step by step!!

As a client for over 20 years, I am absolutely disappointed with the service we received on a…read morerecent/current claim. This is a flood claim, in which temporary housing was involved, and everything from phone calls. Incompetent adjustors, lack of follow up and ultimately delays in payment were involved. We were specifically told by Warren yesterday 7/14/20 that payment would be overnighted today and received by Thursday 7/16/20. We followed up today to get the tracking number he told us he would have only to be told the payment was mailed out today and scheduled to be delivered Monday 7/20/20 by 8pm. Of course the contractor is calling, texting and emailing for payment for completed work (rightfully so). 4 months, numerous broken promises and more than a handful of "I'm sorries"! If you are OK with paying premiums and NEVER have to make a claim, Runnels Insurance is the company for you.

I have been with State Farm for over 20 years and have been with Jamie Pelzer for several of those…read moreyears. Jamie is an excellent insurance agent. She gives personalized service and support and goes above and beyond to help her customers. I can't imagine anyone could do a better job than Jamie does. I highly recommend her for your insurance needs.

Jamie Pelzer's State Farm agency is amazing to work with in Tampa, FL! I would definitely recommend…read moreher and her team to help you with all your insurance needs.

I actually enjoyed working with EIP. Being a first time Medicare customer can be confusing and…read morepainful. Once you sign up somewhere to ask questions, you get 50 companies calling you. I forget how I made contact with EIP, maybe because I was settling on Mutual of Omaha and was looking for someone to confirm my decision. I dreaded contacting yet another agent, but once I worked with them, I was quite pleased. The did not make me feel like I had to sign up now and I did have a second, longer discussion a few days later. After I signed up, it was easy and they kept in touch.

I contacted Elite Insurance company on March 20, 2026 and spoke to one of there licensed agents…read moreabout obtaining a life insurance policy for my wife. I gave the agent all the information needed for a small whole life policy, he gave me a quote which sounded very good, and my wife was approved. He sent me an application via email. And since my wife was working at the time, the agent made an appointment to call us back to go over the policy with both of us, so he set up a callback for April 2, 2026 from 12-12:30 pm to speak to my wife and finalize the policy. Well, April 2, 12pm came and gone, with no call back. So I called his number he gave me, the message said he wasn't available to take my call, so I called the main number for Elite insurance company. I got another licensed insurance agent, before I had a chance to tell her why I was calling she had already started her pitch to try to sell me an insurance policy. I interrupted her as nicely as I could and told her why I was calling. She found my information in the computer and after I gave her all the information she needed to confirm it was me that was calling. She just said that my agent was out to lunch. My first thought was, why would he schedule a call back to talk to me and my wife about the policy he was selling us during his lunch? She told me that he would return my call as soon as he returned from lunch. Well, the call back never came that day or the next day. So I started calling his direct line, and I would get the same thing every time, he was not available to talk my call. So I tried the company's main number again, and all I would get was my call was rotated back to my agents voicemail which said he was unavailable. I was not able to get through to anyone after that because nobody would take my call and my calls would be routed back to my agents voicemail which said he wasn't available. so by this time I was not happy with the way I was treated by Elite Insurance Company. I gave up on Elite and called another Insurance Company, I called Ethos, got a licensed agent, explained to the agent what I wanted and what happened with the last Insurance Co, and they were able to find all my wife's information in their database. Ethos, was not only able to sell me a policy for my wife, but they got me a larger amount of coverage for less money per month! Bottom line, really disappointed with the experience I had with Elite Insurance Co.

Lici and Anthony do a great job. They helped me with all my questions regarding my homeowner…read moreinsurance policies. Super positive attitudes love this location. 1000% would recommend.

After 25 plus years Jim Cornwell has been our agent and has provided excellent servie…read more Lately Ordalis has bee n of special help in solving insurance matters Id highly recommend their group

Our home was insured with Most as our Broker. We received an email from Most that or home…read moreinsurance company was "being ordered to liquidate" and that our insurance would continue for only 24 more days. Also in the email "Do not worry! We are working to secure replacement coverage for you and your account manager will be reaching out shortly to review options with you." I did not hear from Most and called them a few days the date our insurance was supposed to disappear and asked them about the replacement coverage. They said they sent an email (which I never received) saying they couldn't find replacement coverage because my roof was too old. They were uninterested in helping me and finally hung up on me. I'm afraid most failed me as my broker and would not recommend them.

Your not going to file a claim Sylvia my agent said first ..... That's why I have insurance , I've…read morebeen abandoned , no help ! The adjuster won't even call me back , I've done business here for 15 years , I've purchased several policies here , bad service to say the least , Carl

My go to insurance agency. They offer a broad selection of carriers and coverage for auto, home,…read moreboat, commercial, everything! They were able to find me the best policies, for the best premiums! All done with exceptional professionalism and product knowledge. Italiano Insurance is truly the best agency in town

Unresponsive. Had to call numerous times just to get a quote. Never got a response to follow-up…read morequestions. They were friendly, but clearly not interested in helping.

We have been with Fairchild Addison for several years. Unfortunately, our policy rate kept…read moreincreasing dramatically every year. After several years we decided not to renew it. When we later on requested a quote for a different policy, we were turned down as a retaliation for dropping the other policy, which was significantly higher than what we were requesting now. Patricia didn't even bother to respond. We emailed a couple more times until she finally responded back, stating that they do not accept new policies at the moment. Sounded pretty odd, but It was not urgent for us at that time so we just asked her to contact us when they do accept new policies. Several months had passed and we didn't hear from her. I called the office and a different agent answered the call. I explained what we needed and she was very happy to assist with a new policy! I then mentioned that we were working with Patricia so the agent went to get her on the line. Patricia did not accept our call, instead, she sent the other agent back to the call and asked her to inform me that they do not take new policies. That was a lie from the very beginning and absolutely shameful! We had no claims and no payment issues. We had a policy for several years with them. She simply got very upset when we decided not to renew our old policy. This was extremely rude, dishonest and unprofessional. We are delighted that we took our business elsewhere. We just wish we never did any business with this company. They are dishonest and way more expensive than most insurance agents.

The staff is so helpful and nice. They help you in every way that they can. This place is awesome,…read moreI have been purchasing insurance from them for over 8+ years and never once have I had a problem.

5 stars-- Rose Armstrong is the best ever. She works tirelessly to get you the lowest rate with…read moreexcellent coverage. Shariza is the most kwoledgeable person helping with everything you need. Academy is the best

This is the most thorough and detailed agency. The agency owner Rose and her staff do a great job…read moreexplaining your coverage. I have great confidence that I am insured properly at the best rate. The team here truly goes out of there way to help you unlike other agencies I've worked with and explain to you what you are buying and customize your policy. I recommend this agency to all my family and friends!