Review I chose…read moreForever Meadows because I had used them three years ago during a previous loss and, at that time, they were extremely compassionate and professional. After that positive experience, I trusted their care during such a difficult time, not realizing what high employee turnover they have had since then, leading to a completely different experience. On April 21, 2026, after Bailey, our beloved cat of 18.5 years, passed away, we reached out around 9 PM, as their website states that 24 hour services are available for situations like this. Unfortunately, we were told that the website is incorrect and they could not assist until after 9 AM the following day. We were advised to keep our pet outside or somewhere cool overnight. This was incredibly distressing during an already heartbreaking moment. When the employee arrived the following morning to pick Bailey up, he was quite insensitive and started the conversation by immediately asking if I had already paid. While filling out the contract and explaining the options I would like, he interrupted me multiple times to discuss prices, even after I had advised him that the price was not my concern - making sure my little girl was taken care of was my only concern. While arrangements were made, both on the phone and in person, I clearly communicated multiple times that having Bailey's paw print was extremely important to me and my son as a keepsake. I also showed the man the clay paw imprint that their company had done for her brother three years earlier and stated I wanted the same one for her. I paid in advance for this service and it was clearly marked on the contract I signed. When I was called to pick up Bailey (four days after the man told me she would be ready to come home), I was told that the clay paw print had not been done prior to cremation and it was unclear that I wanted it, despite it being marked on the contract and them already charging me for it. This was devastating. While they did offer to refund the $45, the opportunity to have that final keepsake is something that can never be replaced. There were several other mistakes made during the process as well but this is, by far, the most upsetting as it is irreversible. What made the situation even more upsetting was how it was handled. There was no empathy and it was treated as an inconvenience to them. Both Faith and the man in the office with her during pickup stated multiple times that it is not their fault. I specifically asked what quality control plan is in place to prevent these errors from occurring and was advised there is none and that "mistakes happen and are just part of doing business." This particular "mistake" was compared to a fast food order being prepared incorrectly, which felt dismissive and deeply lacking in empathy given the emotional nature of the service being provided. This was not just a simple oversight. It was the loss of something deeply meaningful during a time of grief over the loss of a very important member of our family. For a service costing several hundred dollars, I expected a much higher level of care, attention to detail, and compassion. I specifically asked to speak with the owner and was told he wasn't there. I asked Faith to call him to which she replied, "I will not be doing that." To make matters worse, I am not at all confident that the ashes I received are even Bailey's as they are less than 1/4 of the weight of her twin brother's ashes, despite them being almost identical in size at the times of their passing. With such carelessness and an admitted lack of any kind of checks and balances in their operations, I do not have any faith that they actually provided the private service I paid for or returned the proper ashes, which is even more distressing. Unfortunately, based on this experience, I cannot recommend Forever Meadows and I very strongly discourage anyone from using their services for a loved one if sentimentality and compassion are at all important to them. My wish is that no other family ever has to experience such carelessness during an already devastating time.

From the owner: Forever Meadows Pet Memorialization & Cremation Services, by V.J. Iocovozzi Funeral Home, Inc., is…read moreproud to be able to offer pet loss services to families in Central New York. We understand that your pet is not just a companion animal but a member of the family. They deserve to be treated with dignity after they have passed and we provide you with a range of services from cremation to a private reposing room to urns and other memorials. We use a secured tracking system to ensure that your pet - and only your pet - is returned to you. Please contact us at any time, 24 hours a day. Visit our site for more information and to view our gallery as well as information on grief support and frequently asked questions. We are the only crematory in this area that does in-house cremations so we cannot guarantee most of our pets are returned in 24 hours. Our professional in-house staff has the utmost integrity and compassion for your fur babies. We have been servicing the area since 2015. We have been in the death industry caring for family needs since 1947.

Best vets in the area. The gentle, caring & professional way they handle the pet is comforting &…read morereassuring. Their understanding & kindness toward the pet parent are unmatched. A decade of helping me through each stage of my two cat's lives has been exceptional. The entire staff just wonderful.

Newbury Veterinary Clinic took care of our dog for 9 years. Exceptional care by a great staff…read more Dr. Cook is very personable and caring. She has always helped us make wise decisions for our dog. Our dog had succumbed to cancer this last week, and we feel lucky to have been blessed both with our dog and the care she received from Newbury Vet. Clinic. All the happiness and love our dog shared with us was in part because of The staff at the clinic. Thank you! We recommend them 110%

My husband and I lost our kitten very, very tragically (he was shot by a neighbor). After calling…read morearound to obtain pricing for a cremation, we landed on Mill Hill because their pricing couldn't be beat. When my husband dropped out kitten off, he said that Mike was very personable, empathetic, and kind. When the time came to retrieve his ashes we went and were greeted by Mike right away. He gave us both paw and nose prints of our kitten on nice cardstock. He showed us kindness and generosity when we needed it most. I will forever be thankful for Mike and Mill Hill. If you're in the very unfortunate situation where his services would be required, please give them your business. They really care about what they do and the people and pets they deal with. Thank you so much, Mike!

I would not recommend this groomer. I took my 6 mo old 4 lb miniature schnauzer to be groomed…read more This was his 2nd time at this place. When we picked him up he was shaking and terrified. She charged $60 for grooming and $8 for bad behavior. I have had others dogs groomed for years and have never heard of that. He is a young puppy. I will never take him back here

Went today to get my Aussie bathed, and he looks (and smells) wonderful! In addition to doing a…read moregreat deep clean of my pup, Chelsea was so kind, very timely, and reasonably priced. We will definitely be returning!

Because they were fully booked for professional groomers and I needed my dog to look nice for an…read moreevent on short notice, I took advantage of Sit Pretty's new self-groom option. They provided shampoo and conditioner, apron, brushes, treats, towels, cologne, and leash loops on the floor and in the tub. There was also a big dryer with multiple attachments. The front desk employee was friendly and enthusiastic about showing me how to use everything. This was $15 per 20-min slot. I ended up paying $45 for an hour and a half (it took me 1 hr to blow dry my doodle). It was my first time ever grooming the pup on my own as a doodle can be very labor intensive, but Sit Pretty made it very easy for me to do it and helped me out every time I had a question.

I absolutely love this place! Abby is a total rockstar who treats both my boys like celebrities!…read moreAbby is so talented, so patient and so sweet with my guys that they both just love going there and getting pampered! Both my boys shed a ton and I love bringing them to Sit Pretty for a blow out and deshedding! Sit Pretty offers a variety of great services at a very affordable price and I'm always impressed. When my kitten gets older I plan on bringing him in, too! I would definitely recommend!

I reached out to this trainer for help with my dog's behavioral challenges and asked a few basic…read morequestions about their 10-week, $2,000 program. When I did, I was told, "This is what the consultation is for... I get roughly 5 inquiries a day and don't have time to go over everything with every person who reaches out over text." That response felt defensive and dismissive, especially since I was simply trying to understand what I'd be paying for before spending $150 on a consultation. When I suggested a short phone call might help future clients get a clearer idea of the program, I was told, "Thank you for your input on how we should run our business." I was respectful and serious about getting help for my dog, but the overall tone came across as unprofessional and condescending. Clear communication and transparency should come standard with any service -- especially one this costly and important.

It has been an amazing experiencing going through Service Dog Training with Brittany Sweet at…read moreIntuitive Wolf K9 Training. My dog Lucy and I have an unbreakable bond, my overall health has improved and Lucy's confidence is beautiful. The knowledge and wisdom Brittany has shared is something that can be used for a lifetime. Lucy and I are so grateful for Brittany and have grown to love her. Our future is forever changed for the better, thanks to following through our commitment for service dog training! A+++

Clay has worked with me and my young dog for a few months. I really appreciate how committed Clay…read moreis to both owner and the dog. He has been a huge support in between sessions, too. He is very responsive to questions that arise and always gives very thoughtful responses. Clay asked me at the beginning what my goals were and has made sure that we have met them. It has made my life at home with my dog so much better! I appreciate that Clay can offer things from the canine perspective. It is so helpful and essential for understanding them and what they need! He has always been prompt, responsive and courteous. He has helped me understand my dog so much better and we have made good progress. I highly recommend Clay for your dog training needs!

In June 2022 I signed myself and my 1 year old Bernese Mountain Dog (Roo) up for a few training…read moresessions with Clay to prepare us for our move back to NYC. I wanted to make sure Roo and I would be safe with all of the added stimulus the city brings. We primarily worked on leash training and Roo's confidence. Clay gave us the tools we needed to continue training on our own even after our sessions ended. He still checks in months later and is always available for any questions we have. Roo went from pulling me on a leash and being as stubborn as ever, to walking by my side perfectly. She is confident on the street and is able to go in to stores with me daily. It has made my life infinitely easier and our time together far more enjoyable. If you're looking for a dog trainer/forever resource with fair pricing and awesome results, look no further than Clay!