My company reserved shuttles for an event we hosted at a local resort. I had a very early flight…read more The shuttle was supposed to depart at 3:47a to get to the airport for a 5:26a flight. I get to the pickup point at 3:41a and the shuttle had left. They had not arranged for additional pickups. I had to request an uber, which was 40 mins away and costed me $188 plus tip. I was just barely able to make it to my flight. This is highly unprofessional and highly unacceptable. I will never use this service again and I will never allow any company I work for to do so either. This was a traumatizing ordeal.

I scheduled y'all this past July to transport our son from SPI to HRL Airport on a Sunday morning…read more(I obviously did it want to make that trip over the bridge) Your communication during the booking, day of pick up, punctuality, EVERYTHING was over the top professional, I was so relieved, and I will FOR SURE only use you in the future!! (sorry it took so long - time flies when you're having fun, right?)

I've been meaning to type this for two months but I really did want to compliment SPI Shuttle for…read moretheir service. We went to visit South Padre Island in August. SPI service was awesome. Michael picked us up. He was there when our plane arrived. Had refreshments for us. He gave us a educational tour of the area as we drove out to the island. Piper picked us up. Again, she was early, very helpful and extremely nice. Not sure when or if I am going back to South Padre but if I do I will absolutely be using SPI Shuttle. Thank you.

From the owner: Your Shuttle Bus at / to the tropical tip of Texas - South Padre Island / Port Isabel.read more

We are only one night into what was supposed to be a relaxing resort stay, and it has already been…read moreone of the most frustrating hotel experiences we've ever had. From the moment we checked into our room, there were multiple leaks coming from the ceiling while we checked in and the ceiling of the elevators, creating an unacceptable and uncomfortable environment. To make matters worse, both the shower and sink water smelled strongly of sewage, making basic hygiene unpleasant and concerning. No one was able to shower, brush their teeth or even drink water. We were patient and understanding, giving the hotel ample opportunity to address the issues. They sent a random maintenance man to come "clean the drains" and acted dismissive and bothered by our request. By 10:00 AM, after the problems persisted, we requested a room change. Instead of taking immediate action, we were repeatedly told someone would call us back with an update. Those calls never came. We were forced to continuously follow up ourselves just to get information. By 4pm, they FINALLY told us that our room would be ready within 15 minutes. The replacement room is also a disappointment. We paid extra for a larger room with a specific view and bathtubs, yet the room we were moved to is noticeably smaller and does not match what we originally purchased. We essentially paid a premium for accommodations we no longer have. The customer service throughout this experience has been shockingly poor. After finally arranging a room transfer, the front desk informed us we had one hour to vacate our original room. Then, with ten minutes still remaining before that deadline, we were threatened that the transfer would be canceled because we were "not moving quickly enough." The complete lack of empathy, professionalism, and basic courtesy was astounding. So we were allowed to wait all day for them to rectify the situation but we only had less than an hour at ANY given time to get out when it best suited them? Not to mention, the workers walked into our room without knocking and walked in on us changing and gathering our belongings which is a huge violation. What makes this even more disappointing is that our group has provided this property with multiple room bookings and approximately 10 guests during our stays. Despite being loyal customers and remaining respectful throughout this ordeal, we were treated as though our concerns were an inconvenience. Between the leaking ceilings, sewage-smelling water, unexplained extra charges at the pool bar, failure to communicate, downgrade in accommodations, and hostile customer service, this resort has demonstrated a complete disregard for guest satisfaction. We will not be returning, and based on this experience, I cannot recommend this property to anyone. There are far too many resorts that value their guests to spend your money at one that clearly does not. What's ironic is that this place has so much potential of being amazing. Most of the staff is great, but solely MANAGEMENT needs a refresher on what the hospitality business entails. Especially Imelda.

Stayed for 2 nights without any issues with room or staff. The only downside is the long walk to…read morethe parking lot from room and vise versa.

They were ahead of time so I could load and leave on time needed. Pleasant ride and driver would…read morenot allow me to even open my door or lift any bags. Perfect gentleman. Would recommend.

I had a great experience, picking me up from Harlington airport. So Pedra, both ways, BB V…read morepleasant and on time clean big car, can't ask for a better service.

This company overcharged me on my first booking. After fixing the error, I put my trust in them…read more When I needed my ride back to the airport a few days ago, they never confirmed the ride with me. And I had paid already. No calls, no texts. She said she left her phone in her car !!!! Who does this ???? This company is scammers that do not care about customers. I hired another company to get me back to airport!!!! DO NOT TRUST THIS COMPANY!

From the owner: Why choose Seaside Shuttles? We pride ourselves on:…read more Exceptional Service: Our professional and friendly drivers go above and beyond to make your trip stress-free. Punctuality: We value your time, so we guarantee on-time pickups and drop-offs, every time. Comfort and Safety: Our well-maintained vehicles are designed for your comfort, and your safety is always our top priority. Local Expertise: Whether you're visiting or commuting, we know the area like the back of our hand, ensuring a seamless ride to your destination. Whether it’s for work, leisure, or anything in between, let Seaside Shuttles be your trusted travel partner. With us, the journey is just as enjoyable as the destination.

Not too many motels/hotels to choose from in Port Isabel. This one is perhaps the best of the…read moregroup but still a bit meager and depressing. The rooms are not places to spend a lot of time in. Yet, it seemed clean and is well located, relative to the small downtown area.

Is this the nicest motel? No. So why a 4 star rating? Clean, affordable, location…read more This is our (wife, daughter, me) first time coming to South Padre Island. My wife found this place, and the reviews were decent so we thought we'd give it a try. Pet friendly, a big bonus for some, not important for others. We have a pet so a deal breaker for us if our dog can't stay with us. Location is 5 minutes away (by car) from South Padre Island and beach access, so a big plus on this! What are some of the other pro's? In room microwave, refrigerator, small sink, and storage cabinets for food/snacks, dishes, etc.. It's hot in South Padre, but the room felt like we walked into a freezer so big plus for that! We turned the a/c to a higher temperature as we were freezing lol. Pool is well kept and clean, as was the room and general property. Ok, so any drawbacks? The floor is tile, so can be cold. If you have a pet, bring a blanket or pet bed. WiFi is included free, but isn't fast or reliable. If this is important to you, keep this in mind. We used our phones as hotspots when needed, but not everyone will have or want that option. It is a smaller motel, so amenities are not what you would find in larger places. No gym, breakfast, on site restaurants, etc.. This was fine with us as there are many great places to eat nearby, and we prefer to explore as opposed to being stuck in the hotel. So, there you have it, a review from a fellow traveler. I would definitely recommend this place unless the few drawbacks are of high importance. Otherwise, a hard to beat place to stay! We enjoyed it!