Absolutely incredible service and customer service. Had a tire fall off our car while driving home…read moreto Colorado from Illinois right at their closing time. They not only stayed late to get the keys and accept the car from us but then drove us to our hotel that night and picked us up in the morning so we didn't have to figure out a taxi in sub zero temperatures. They charged us a very fair cost to fix the wheel and had it done within 2 hours of opening. If we lived here would recommend anyone to go here and would always take my business to them! Thank you again!

This is a place you can trust. My family has been going here ever sense they opened their doors…read more Every time I've taken my car in the owner has been there. Definitely a 5 star place.

Awesome experience all the way around, customer service by the driver and call taker made me feel…read morevalued. Prices that were reasonable compared to others. They arrived quick to my broke down vehicle and got me safely moved into a local shop. I will highly recommend them to anyone in a similar situation.

Overpriced!! When compared to competitors highly not recomended. Seem to thrive on making a…read morepotentially stressful time much worse !

My car needed some transmission work done and we had BG&S perform the work. Their office staff was…read morevery good, they performed the work as promised, but my car was returned very dirty. It looked as though the help ate their lunch in my car. Drinks spilt down the door panels front and back. A drink spilt and dried on my leather seat in the back. Cigarette ashes on the console around gear shift(I don't smoke). And a lot of gravel, small stones on the driver side floor. The hood had a lot of oil, grease stains. They didn't clean anything after their work. I asked the owner, manager call me, never heard from them.

We were 1400 of 2400 miles into our summer vacation when we began hearing noises from our Ram 1500…read more It was our Ram's 6th summer trip west to visit Nat'l Parks with our 30 ft travel trailer in tow. We were on Interstate 80 in Nebraska and googled transmission repairs and up popped several transmission shops, but one stood out in Grand Island Nebraska...BG & S Transmissions! We got to the shop Sunday evening and awaited opening at 7AM Monday morning. First, we met Tyler, who commands the front desk. He was very pleasant advising the owners would be in shortly. And Tyler was right! Bill and Brian arrived, checked out our truck and determined it was the rear differential. We agreed to the repair and they ordered the parts via air freight next day delivery. On Tuesday morning most of the parts arrived but the bearings were shipped ground in error and were not due until later that week. Knowing that we were at the start of our vacation, Bill and Brian worked their magic and found the other parts locally and by 5:30 Tuesday our Ram's differential was reassembled and we were on our way to our final destination in UT. This shop is the bomb! They had a parking lot full of other vehicles to work on and put them aside going above and beyond to help us get back on the road quickly. We can not thank the entire team at BG & S Transmissions enough for getting us up and running again and making our Summer 2021 vacation happen. Thank you Bill, Brian and the entire Team at BG & S Transmissions!!!! They're slogan reads "We're good at what we do" but we believe they are "Great" at what they do!!!!

Thanks, Trent! Also appreciated the courtesy call when you had to detour. Hope to only see you…read moreagain at TS. Kia in Doniphan -courteous, fast, affordable ​

Very rude customer service and disrespectful. Would not help with any questions. Some of the worst…read morecustomer service i've ever experienced in my whole life. Totally disrespected on the phone by the owner of the business.

Bottom Line: Street Motive is the definition of great service. From start to finish, we experienced…read moreprofessionalism, straightforward answers, and courtesy that made me feel like we were friends/family. I wish Street Motive were in my hometown. Thank you to Jesse @ Street Motive. Around 10 our car suddenly started coasting on I-80. No response to the gas pedal. We were able to pull over but our car was dead. Prior to getting towed, I called around to local mechanics in Grand Island. Street Motive was my third call and they were the only one that had a competent agent on the phone, Jesse. From the start of my call, Jesse managed our expectations and welcomed us in. He knew we were in a bind and kept us calm. Fast forward an hour or so and their team had investigated and corrected the fault, road-tested the car on the interstate, and provided us with insight into a noise that had frustrated us for the last few weeks. This team provided us with exceptional service and made us feel confident we are in good hands. Thanks guys! We greatly appreciate all your help!

Great service. Polite, fair prices. Been in business since 2007. Had done all my vehicle…read moremaintenance since 2007.

Wondering why I got to pay $1000. For new freeze plugs when it was your shops fault for them coming…read moreout? I can't effort to pay $1000. When I had just paid you $1000. Earlier that day. I want someone with a little authority so we can get right to point that YOU guys screwed up on. Bad way of conducting business!!

This crew is dialed in. They will do a good job for you whether it be ag related/commercial they…read morewill do a good job. All the of them from the owner to the staff cares and does a good job. Just finding someone that cares about the job they do is half the battle. These guys get it! Go there!

Amazing amazing service. They helped us on lifting/tow my…read morehusbands dump truck that broke down on our way to Colorado. I forgot the name of the guy but We lost a lug nut that was necessary and he was so patient on waiting for us to go look for one since it was a big one. He also helped my husband with some other things. We're so thankful we found, we really appreciate their help and service and for a good price.

I've recycled here for years, bringing my kid and neighborhood kiddos along. They really dug…read morehelping to empty cans on the elevator belt then watching them be released. What can I say, cheap entertainment, but educational! Office staff always pleasant to talk to.

*Update to previous post * I received a very nice, sincere apology from owner , Sean, expressing…read moreregret for the experience that generated my initial review. He acknowledged the lack of assistance and asked if there was anything they can do to help in the future. I will bring the car in for the headlight. :)

Walked in to request an oil change and the woman at the desk did everything in her power to not…read moregreet me. I stood at the desk for a while and upon not being acknowledged I walked out. At this point she decided to say something but nope I will NEVER patronize this business. Terrible customer service = terrible business practices so I'd recommend people to stay away! If my money is not considered good here to be respected then I'll be certain to take it elsewhere.