Awesome experience all the way around, customer service by the driver and call taker made me feel…read morevalued. Prices that were reasonable compared to others. They arrived quick to my broke down vehicle and got me safely moved into a local shop. I will highly recommend them to anyone in a similar situation.

Overpriced!! When compared to competitors highly not recomended. Seem to thrive on making a…read morepotentially stressful time much worse !

Amazing amazing service. They helped us on lifting/tow my…read morehusbands dump truck that broke down on our way to Colorado. I forgot the name of the guy but We lost a lug nut that was necessary and he was so patient on waiting for us to go look for one since it was a big one. He also helped my husband with some other things. We're so thankful we found, we really appreciate their help and service and for a good price.

I've recycled here for years, bringing my kid and neighborhood kiddos along. They really dug…read morehelping to empty cans on the elevator belt then watching them be released. What can I say, cheap entertainment, but educational! Office staff always pleasant to talk to.

We sold the car to them it wasn't worth fixing, the Honda prelude 94 it was my sons car that we…read morebought when he graduated very sentimental the receptionist was very nice and talk about. I can understand everything she said so I would recommend them.

A little over a month ago, we had to have my car towed. Our normal shop was not able to come get…read moreit. So we called Island Towing. They were going to charge us $351 to load it and take it about 6 miles. We ended up having it towed to our house so our final bill was $494. I knew this was high but had no choice but to pay it. I checked with a couple different towing places and we were, in fact, charged more than customary. I would NOT recommend ISLAND TOWING. I feel like we were taken advantage of in an unfortunate circumstance. So if you are ever in a situation where you have to be towed from an accident, BEWARE! Support the great businesses in our town the DON'T overcharge. If I help one person avoid getting price gouged, then this post was worth the time.

Absolutely incredible service and customer service. Had a tire fall off our car while driving home…read moreto Colorado from Illinois right at their closing time. They not only stayed late to get the keys and accept the car from us but then drove us to our hotel that night and picked us up in the morning so we didn't have to figure out a taxi in sub zero temperatures. They charged us a very fair cost to fix the wheel and had it done within 2 hours of opening. If we lived here would recommend anyone to go here and would always take my business to them! Thank you again!

This is a place you can trust. My family has been going here ever sense they opened their doors…read more Every time I've taken my car in the owner has been there. Definitely a 5 star place.

My dad and I were driving across the country from LA to NY when our A/C went out in Nebraska. After…read more2 hours of blowing hot air we knew we had to get it fixed because it was too hot, so I looked up Kim's Auto Repair and called the guy. He said he was busy but could take a look. After he inspected the A/C and did some tests, the A/C started working again. He really knows his cars and explained he thinks the switch to the A/C was getting stuck. He said we didn't owe him anything and we were on our way. Kim is truly a wonderful man very kind and generous. Kims auto repair service is just amazing!! Will definitely come back if I'm ever in Grand Island Nebraska! 10/10

From the owner: Auto repair and service.read more

My car needed some transmission work done and we had BG&S perform the work. Their office staff was…read morevery good, they performed the work as promised, but my car was returned very dirty. It looked as though the help ate their lunch in my car. Drinks spilt down the door panels front and back. A drink spilt and dried on my leather seat in the back. Cigarette ashes on the console around gear shift(I don't smoke). And a lot of gravel, small stones on the driver side floor. The hood had a lot of oil, grease stains. They didn't clean anything after their work. I asked the owner, manager call me, never heard from them.

We were 1400 of 2400 miles into our summer vacation when we began hearing noises from our Ram 1500…read more It was our Ram's 6th summer trip west to visit Nat'l Parks with our 30 ft travel trailer in tow. We were on Interstate 80 in Nebraska and googled transmission repairs and up popped several transmission shops, but one stood out in Grand Island Nebraska...BG & S Transmissions! We got to the shop Sunday evening and awaited opening at 7AM Monday morning. First, we met Tyler, who commands the front desk. He was very pleasant advising the owners would be in shortly. And Tyler was right! Bill and Brian arrived, checked out our truck and determined it was the rear differential. We agreed to the repair and they ordered the parts via air freight next day delivery. On Tuesday morning most of the parts arrived but the bearings were shipped ground in error and were not due until later that week. Knowing that we were at the start of our vacation, Bill and Brian worked their magic and found the other parts locally and by 5:30 Tuesday our Ram's differential was reassembled and we were on our way to our final destination in UT. This shop is the bomb! They had a parking lot full of other vehicles to work on and put them aside going above and beyond to help us get back on the road quickly. We can not thank the entire team at BG & S Transmissions enough for getting us up and running again and making our Summer 2021 vacation happen. Thank you Bill, Brian and the entire Team at BG & S Transmissions!!!! They're slogan reads "We're good at what we do" but we believe they are "Great" at what they do!!!!