This place is amazing , I highly recommend to people who come in playa del carmen and have any…read moreproblems with your motocycle or scooter to go to that place !! We didn't have a easy situation with our scooter and they really help us and fast ! Very professional !!

Absolutely horrible ! Americans be warned they charge you for daily charges then if you go on a…read moretrip longer than 30 months or anywhere outside of their assigned designated area they charge you extra. It went from 6.00/day to fines the first day of 15.00 each plus the daily 6.00 charge. Why would we want a bike we can only ride for 30 min? What a rip off. Take a taxi and negotiate the fee

I am frustrated because the BiciPlaya charged me $150 pesos for something that should have been…read morefree. I was not checking my charges because I didn't have a reason to be charged, so then came upon 3 charges one day. They would not refund me for 2 of them because it wasn't within 5 days. This is not a fair business practice. BE WARNED BECAUSE THEY WILL TRY TO CHARGE YOU WHEN YOU ARENT PAYING ATTENTION Estoy frustrado porque BiciPlaya me cobró $150 pesos por algo que debería haber sido gratis. No estaba revisando mis cargos porque no tenía un motivo para que me cobraran, entonces encontré 3 cargos un día. No me reembolsarían 2 de ellos porque no fue dentro de los 5 días. Esta no es una práctica comercial justa.