The Basketry is 5 STARS all the way. Their personal touch from the moment you contact them with a…read morequestion to fulfillment of the order and through delivery to the recipient is by far exemplary. If within our New Orleans area, they will deliver themselves, or send it well packaged via UPS or another shipping company to exceed expectations of required delivery date. We live close enough that we can drive across the Mississippi to their store but sometimes I just use their website to research what's available. I can order exactly what's there off of it or give them a call or email them and ask about modifications and other ideas to customize a gift box or basket for a special person or occasion. We and the people we have given gifts to from this wonderful company have never been disappointed!

First I want to apologize for thinking the package was never delivered. When I initially ordered…read morethe shop was attentive we discussed how it would be delivered but I never received confirmation that the package was delivered to the hotel. Unfortunately the hotel dropped the ball never delivered the package. However it did arrive after some calling around at the hotel so it ended well. My friend loved the gift and was super surprised. I made the order from Chicago to New Orleans it was a very simple transaction and reasonably priced.

I love this shop and Nomita! She has done two high profile homes for me and hit it out of the park…read morewith both of them! The first one was for a national sustainability and design conference in 2014. Her professionalism was on full display as she helped coordinate items from across the nation with my client's and donors. Her concept for the home focused on clean simple design that highlighted not only the sponsors but local New Orleans artist. The second home she did was a tiny house where she worked closely with me and my client two showcase the homeowners style via colors and texture as well as our commitment to healthy and sustainable furniture. I would trust Nomita with my house anytime and you should too! :-)

I hired Nomita for a paint color consultation, after seeing a page on Spruce's web site advertising…read morethis service (see uploaded screenshot for details). I verified the service, and price with her, in the presence of two employees, and a date was set for 5 weeks later. One day before the appointment Nomita stated that she wouldn't honor the agreed upon (and advertised) price of $200, she now wanted $300. She demanded to know where I'd seen the price, so I sent her a link to her page. She claimed, in a dizzying series of defensive emails, the web page in question was either outdated, existed only in a "black hole," hadn't existed for 6 years, was from 2013, or never existed at all. She didn't seem sure. In reality, it was 2 clicks from her home page up until that day, when she had it removed. I realized this wasn't someone I could work with, at any price. When she realized there was no convincing defense for jacking up the price at the last minute, she wrote this: "You are taking advantage of me as a minority woman owned business!" As yet, I've no clue what that refers to. So it's pretty offensive, not just to me, but to anyone who's been legitimately affected that way. Not very impressive. Neither is the "I looked up how to respond to negative reviews on the Internet" non-response below.

Beautiful home decor. I always find new and interesting things to purchase. Recently found a buffet…read morethat fits right in with my current furnishings.

Love this local gift shop! They have beautiful gifts and home decor…read more I was quite appalled by the treatment given to me on my last visit though. I was greeted very politely by a sweet young girl when I entered the store. However, another more mature lady came by me while I was shopping and just seemed like she was eyeing me up and down and suggesting I didn't belong there. (I was in my work clothes.) She also checked me out when I was done shopping and gave me that same impression. If I hadn't been here before, I would've just walked out. It's a shame that I was treated like this because I wasn't dressed to the nines.

AVOID! Horrible service practices!…read more Purchased a chair from this location on 6/17/2023. It was a very painless transaction, we paid in full and was told that the delivery would take 12-16 weeks; so, we were pleasantly surprised when we learned that we were receiving the chair on week 9. That is where the positive experience ended. The chair was delivered broken, on a Friday, when their service department is closed. I called and left a detailed message, but did not receive a call back on Monday - when the department reopened. I called on Tuesday and was told that I would receive a call the following week to set up a service date. I had not received a call by the following Wednesday, so I called back. I was told that the service guy was on the delivery truck this week and would not be available to service until next week. So here I am at week 3 of having a broken chair and no date set for a repair. I would have preferred to have the chair delivered at week 12 in working condition, over a delivery of a broken chair that is just taking room up in my living room for 3 weeks, at week 9.

Located on Veterans right near the Causeway, it can be difficult to enter and exit. When I came in,…read moreI was promptly greeted and asked if I had anything specific I was looking for. I don't, I'm just looking in general for things to finish my apartment. There was a nice selection of chairs and couches. There were also some coffee tables and side tables that were nice.