Was waiting for first appointment 30 days. Then after that appointment which was 15 minutes instead…read more30, again first available appointment was in 30 days... Now I am trying to reach them for 2 week now and nobody replies on the phone or email...

Worst dental experience ever.... Most Dentists are mainly out to charge your insurance for whatever…read morethey can well this one the front desk is soo incompetent they don't even know how to change your insurance... she asked me how many periodontal units were covered as she flustered through trying to operate a pc... the dentist Dr Sekon seemed ok advice to the dr. hire staff that understand customer service who won't stick you with a bill on the way out and say well were direct billing just as a favour to you when the advertise as a direct bill clinic on all the flyers.... horrible service buyer beware you may be stuck with an invoice due to their incompetence with technology...

Amazing design they did for my dentures. Highly recommend it…read more New place, great service.

I started going there more than ten years ago, since my wife's family all went there. Over the next…read moredecade I was bounced between dentists. After years of sub-par treatment, I stopped going. (You'd think that if a long-time patient says he's had a problem with service, then the dentist might call to resolve the issue? Guess again. I never heard a word from them.) But since my wife's family had gone for so long, I told them that the rest of my family would continue to go there. The office's reaction -- even though I explicitly told them otherwise (twice!) -- was to decide that no one in my family was visiting again. I found this out TODAY after I called to schedule a check-up for my child. Our dental insurance expires at the end of next month and I now have to find another dentist (who will take our insurance) in a hurry.

They've been my dentist for well over a decade and have always been very happy with the service…read more The staff is excellent and very accommodating. The space has been recently renovated and is clean and modern. Parking is limited on site but there is plentiful across the road. I couldn't ask for more from a visit to the dentist.

Dental hygienists are very nice and do a great job...the communication is very poor here. Four…read morephone calls to remind me about my appointment even after I talked to someone during the first call. They also set up appointments for you without communicating with you. I'm told they outsource to another company but don't communicate with each other when making calls to patients.

We were there with my two kids, they were so satisfy with Dr. Ghazal. She is so kind and patient…read morewith kids and also us. We have trust on her knowledge and experience. We had cleaning and filling I highly recommend her.

Modern decor & amenities. Appointments booked in proper time slots and never overlapping. Doctors…read moreembrace new technology and maintain professionalism while keeping a very laid-back atmosphere.

At Brock north dental its horrible Irene has a horrible attidued so dose Megan they are the most…read moreunpleasant dentist ever they dont give a shit about peoples teeth Dr.Fernandez has a horrible sense on fixing teeth The secraterys are so unpleasant rude no intelligince just filth and crapy ,The denstis offices are dirty the chairs smell like shit i dont understand how Dr.Fernandez got his job Brock north dentist is a shitty dentist in a fucking dump

My first visit at Brock North Dental was the most reassuring dental experience that I have ever…read morehad. I had a horrible toothache and was terrified to go to our former dentist. My husband insisted that I needed to go and found a local clinic, Brock North. "Don't worry," he said,"I'll be there holding your hand the whole time." Dr. Fernandez was very supportive and understanding of my panic (the result of a lifetime of truly horrible dental experiences). He told me that I needed a root canal, and I screamed (according to my husband), "Just pull it out!!." He insisted on saving the tooth. The root canal, 16 years later, is still brilliant. And 16 years later, I am still a patient. They didn't have any problem with my husband joining me for my appointments during the first four years, and my husband, son and daughter also became clients of Brock North Dental. All I can say is Thank You, Brock North Dental and Dr. Fernandez. For anyone with any fear of dentists, I urge you to give Brock North Dental a try. It's not scary, I promise! Also, Dr. Fernandez set me up with a great dental hygienist, named Donna, and the receptionists know that she generally does all of my cleanings. Donna is not only a great hygienist, but also an interesting and compassionate person. Thanks to Brock North Dental, I now go to dental appointments on my own, just like the adult that I am supposed to be!

Great Dental Professionals! I've been a patient here for…read moreyears and the staff has always been welcoming and made feel comfortable during my appointments.

Have been with them 3 years and although the dentist are both very pleasant, got to say that the…read morestaff needs to be talked to. Selectively rude and lacking rudimentary business savvy and disregard for courteous behaviour. Rouge valley dental is a dental care mill and has no personality for patients. God forbid if you are late where the stare down from the staff makes you feel like dirt. Rotating hygienist from newbies to cranky ones with an attitude. Understanding that time is money and the more they see, the more they earn. Started off ok but now a run of the mill dentistry caring for volume. Suggest finding another dentist and staff who are more personable and not condescending. Patients need not out up with glorified receptionists with an attitude.

I really like Doctor Kwan and his assistant. Very nice bed side manner. I have dentures and needed…read morea repair ir new ones and Dr Kwan gave me the best option for me

This clinic has taken such good care of me!! it opened opened recently and is fairly new so they…read moreare still getting all the administration organized but the nurses and the dentist make you feel so comfortable!!! Thank you dr verma!

NOT SAFE FOR DISABLED/HIGH RISK INDIVIDUALS…read more I have been a patient at Amberlea Dental since I was a young child. I am someone who is high risk for COVID-19, and needs to continue taking precautions. The last few times I have been to Amberlea Dental, the receptionists have been very bad about wearing masks, taking them off to speak, wearing them incorrectly, etc. When I entered what was supposed to be my most recent appointment this week, every single person at the reception desk had their masks under their chins. I firmly pointed it out and asked if they could put them on, and they all sighed, one giving an audible "oh God." Because of this extremely rude response, I brought it up to my dental nurse, and explained how their refusal to wear masks makes it dangerous for me to access treatment. She was dismissive, and told me if I could speak to the manager if I wanted to. I said I would like that, which was when I then learned the manager was one of the unmasked receptionists. She fought with me publicly, stating that she didn't need to wear one as it's a "personal choice." I told her that as a healthcare worker, she has a responsibility to make her facility accessible to disabled and high risk patients. She said it wasn't any of her responsibility, and said to my face that she doesn't need to keep at risk patients safe. I said that infecting a disabled or high risk person could result in their death, and tried to confirm that she was saying this meant nothing to her. I said, "so you don't care if you give a disabled person COVID and kill them?" and she responded, "no. Why Would I? That's not my problem." During the argument she also tried to tell me that COVID isn't an airborne virus, when I said her not wearing a mask makes it dangerous for me to be treated because air circulates throughout the building, she told me her "mouth particles" can't get through the closed door, displaying a clear lack of understanding of how the virus even works. She tried to back herself up by saying that she doesn't mask anywhere else either, and then got frusturated when I said that was an even larger issue because it puts the high risk in even more danger to be exposed to her. The entire reception team and my dental nurse ganged up against me, talking over me and cutting me off in the waiting room in full view of other patients. I was asked if I was going to "stop arguing and go to my appointment, or leave," so I walked out, and will be seeking a new dentist. This kind of unprofessional and eugenicist behaviour from any healthcare worker, but especially one that works in an environment where at risk people have no choice but to be maskless, is abhorrent and disgraceful. They do not care in the slightest for the safety of vulnerable people in the community, and have no issue voicing it loudly and publicly. To all other high risk people, save your time and your stress and go somewhere else. I am beyond disgusted and shocked.

I've been going to this dentist for over 20 years and even though I now live downtown Toronto, I…read morestill go "home" to have everything done at this location. I'll admit that you need to be careful when choosing a hygienist - some of them are really rough and others are not so much (and I think this is true of almost all dental offices), but all of them are fairly talkative and make the time in the chair go by pretty quickly. You always get a choice of cleaning paste flavor (cherry, bubblegum or mint) and when I was a kid, they had wicked fluoride flavors, tutti frutti. The best part about this place is that they'll work with you to make sure you get what you need. I was without benefits for a while and as such, they were willing to try and keep the cost down for the sake of my wallet. My boyfriend is in need of a custom nightguard and we need to front some of the cost as my benefits doesn't cover it all and they were more than happy to offer him a payment plan to ensure he got his night guard sooner than later (and they were more concerned with him getting the nightguard it seemed!). When I was a kid, there were only 2 dentists or so here and now the number has increased quite a bit, but all of them are very nice, very thorough and explain everything as they go along. I had my wisdom teeth out last year in-office (no hospital for me) and recently had one cavity filled and another existing filling redone and both experiences were good. When I had my wisdom teeth out, I had complications by no fault of the dentist, but they were willing to answer questions and had me in just to make sure everything was progressing properly when I was worried (and no charge on that visit). The two very best things about Amberlea Dental are: The Staff: All of the front office staff are incredibly friendly and accommodating (and when you're due for a cleaning, you always get vice nice pleasant voicemails asking for a call back) and they all seem to care about the patients The Hours: They're open until 9PM almost every night of the week, open on Saturdays and closed on Sundays. This makes it easy for you to get off work at 6, head to get your teeth cleaned at 7 and be home in time for a late dinner. Even for me coming from Toronto, I never have a problem if I'm running late: I've had to call them a few times and they've been nothing but accommodating. If you live in the area and are trying to decide what dentist to go to, this is a safe bet!