Ivory is an exceptional real estate Agent! My friend referred her to me last year. She helped me sold my parent's house in Arcadia. We received 5 offers in less than a week, and we sold the house "as is" at an above listing price! From the moment I met her, I knew that she was thorough and committed to a timely sale of my parent's house. She was very attentive to details. She has a good contact list of repairmen and clean-up people to help get the house ready. I lived two hours away from my parent's house, Ivory helped us arranged an estate sale, cleaned up and staged the house afterwards. I could not recognize the house after it was staged. When we negotiated the offers, she demonstrated an incredible ability to negotiate with all Buyers and drove the price way up above our asking price. We sold the property in "as is" condition, no repairs, no termi treatment, and escrow closed smoothly. Ivory kept us informed almost on a daily basis. She always replied my questions very quickly and she was a problem solver. I was very happy with the sale, Ivory made it so easy for me. There were lots of paperwork nowadays, Ivory took her time to explain them to me, and she showed me how to sign them electronically, which was so convenient since I was traveling when we negotiated the offers. With the e-signature, I was able to sign the document on my cell phone! I recently also listed another property with Ivory and again she delivered multiple offers in a week. We accepted a Cash offer above asking price and closed the deal in 2 weeks. What I really like Ivory is that she is a very trustworthy person, she knows the market well and she works very hard! I would recommend her to anyone unconditionally!! read more

We were lucky to find Ivory. We wanted to sell my parent's home and did not know which realtor to use to, then we looked it up online. Ivory had great reviews so we called her. She did her homework and came with a great presentation on comps, and other information, to help us made our decision. We interviewed two other realtors, then we hired Ivory. Ivory was hard working. We called on her many times, to help us with different things happening with my parent's home , since we did not know what to do. Ivory was always positive and glad to help us out. She made it easy for us to get the necessary things done. We relied on her help, her knowledge, and the different people we used to get the things done that needed to be done. We were so grateful for her personal touch in getting my parent's home sold. Would we recommend her? YES, anytime. Thanks Ivory for everything. read more

I was very fortunate to have Ivory from Keller Williams as my agent. My friend referred Ivory to me and Ivory represented my family in two transactions, she helped us sold our home and purchased our new home. Ivory is honest, hard working, and knows the market very well. She negotiated good deals for us on both transactions. She helped us staged our home, and we received multiple offers in a week. The buyer of the home we sold was coming from overseas and had foreign bank financing. Ivory had extensive knowledge of working with overseas buyers, so we were able to close that deal smoothly. Ivory kept us updated, almost on a daily basis. She is very friendly, and easy to work with. I intend to hire her next time we move. I readily recommend her to everyone I know. I just recommended her to my high school classmate. read more

I met Ivory at a property in Arcadia a few years back. She helped us sell a property for our mom. Eventually we were looking to buy a small income property in the greater Los Angeles area. We gave Ivory our ideas, budget, and timeframe and almost immediately she had several properties lined up for us to visit, all matching our criteria and meeting our needs. Ivory was pleasant, extremely hard working and answered all of our million questions. She knew the local area very well, and did a great job of finding just the right investment property for us. thanks Ivory, hope we can work together again soon. read more

Ivory is professional, knowledgeable, and works very hard. She helped me buy my first home in Temple City. We were looking for quite a while, but couldn't find the right home. Ivory showed me one of her pocket listings, and we fell in love with the house. We worked with the lender she recommended, we got a great rate and really low fee, and we closed the escrow smoothly. I was very happy for that. She always responds quickly to phone calls and texts. I would recommend Ivory to all my friends if they need to buy or sell a house! She thinks about your needs and communicates with you whenever anything comes up. I am so glad and lucky to have her as my agent, I really could not thank her enough for helping me with my new home purchase! Thank you Ivory! read more

We are happy to recommend Ivory as a realtor. She is a caring individual and an exceptional professional who goes above and beyond for the families she helps. She listen to her clients' needs and was a great advocate in our most recent real estate transaction. We know that she will help every other family that needs her in the same fashion. You won't be disappointed if you use her real estate services. read more

Ivory is a very knowledgeable real estate agent; with her extensive experience and effort, she has helped my wife and me find a new dream home at great price and also helped sell our old home over the asking price. The two transactions were very smooth and quick. She always understood our requirements and expectations when it came to buying and selling. Unlike other agents who merely exercised basic skills in the business of real estate, Ivory is a particularly well versed and experienced agent who is keen on closing the gap between sellers and buyers. Through her hard work, she has earned my respect and has established a great relationship with me and my wife. If anyone has property to sell or is currently looking on the market to buy a home, I would most definitely recommend giving her a call- she will get the job done quickly with the best results! read more

great help thru out the process of buying a condo in downtown. and even after closing escrow. when I needed help she still there for me. thank you, ivory read more

I was referred to Ivory Zhang by a friend when I wanted to sell my home. I contacted Ivory and she called me back immediately. She was very friendly and very knowledgeable about the market. It was very easy to work with her, we communicated daily through phone calls, text messages and emails. She guided me through the process and was very thorough and knowledgeable. Ivory was always available when I had questions. I used the handyman she recommended to fix the little things in the house, the service was great and the price was very reasonable. We received 5 offers in 10 days, and the house was sold almost $50K above asking. I was very happy with her service! I will continue to use Ivory for my real estate needs and I highly recommend her for your buying/selling needs! read more

Ivory helped me find and close on my ultimate dream home! It was a 1930s Spanish house fully restored in North San Gabriel! This will be pretty much my last house I'll ever buy! I highly recommend her. She will always be in your corner. read more

I have used ivory twice I know she is a hard-working and knowledgeable REALTOR I'll probably use her again. Thank you Ivory Zhang

First of all, Ivory is not a part of RE/MAX anymore. She has moved to Keller-Williams in Arcadia. In our opinion, we do NOT recommend using her for the following reasons: 1. She high pressures the buyers. She would call my husband on a daily basis during escrow over a house that was on the market for 40+ days. My husband told her that he felt pressured, she apologized and continued to nag him on a daily basis while he was at work. 2. She is unethical, does not take responsibility and has poor communication skills. We original made a verbal offer, which is rejected on the spot. It is her responsibility to submit any offers to the seller. Our second offer was put into writing, which expired within 3 days. She did not present our offer until after it was expired. In our offer, we asked for all refrigerators to be included in the sale, which was agreed upon by the seller. One of them was gone by the end of escrow and when my husband confronted her about this, she took no responsibility for it and blamed the seller. She advertised the property as a duplex but when confronted about this by my mother, she said that she had nothing to do with the write up of the property and blamed the seller for this misinformation. Regardless of who actually did the write up (um, shouldn't she be reading it at least? Look under complaint #3.), she still put the write up online under multifamily homes. She knew that we were first time buyers and did not provide information about the process. We left to our own devices to understand paperwork when it was her job to walk us through it. 3. She is lazy. She would advertise open houses but would not show up to them. We asked to have a final walk through because our insurance company requires it. Ivory fought us saying that it was unnecessary and to use a different insurance company that she recommended. Towards the end of escrow, my husband asked for her to look into the garbage company that serviced the home we had bought. She did not get back to him and he had to find it himself. I asked her about home shield protection and she never responded. My husband had to remind her that I asked her a question, which she finally responded to with lies. Btw, this protection plan is usually a gift from a realtor and since she was representing both the buyer and seller in our case, she did not have to share her commission so she's greedy too. 5. She is unsafe. First, she told us to pick up the keys to the house either at the house or at the Arcadia office, which we couldn't do. She then told us that she would drop the keys off at the place we are renting since "she lives so close." Around 3 pm, she texts us saying that she dropped the keys off at the front door. This is a huge safety issue! We have had packages stolen from our porch and now there's an envelop sitting there with our house key. She could have waited until either of us were home (I was but she didn't bother ringing the doorbell) or at least put the envelope in the mailbox! 6. We too felt like there was discrimination issues, especially at the beginning of working with her. My husband was against using her but we were convinced to. He was frustrated and complained about her every day. 7. She begged us to write a review. So here it is. This should have been an exciting process. Instead Ivory added to our stress and burden. Avoid her at all costs. read more

Great agent, great after service. shes very thoughtful and helpful. she helped me purchased a home with price i want and helped me remodel and move in. if you have any questions, she gets back to you immediately even after a purchase. read more

Ivory helped me get a house sold last year after several other agents had failed. I chose her because of her dedication and professionalism. She always fulfill her promises and worked very hard for me. She always held open house on Saturdays and Sundays as promised. She recently helped me with purchasing a new home. She was will to travel from Arcadia to Mission Viejo and La Verne to show me at least 10 houses. After the house was bought she did not hesitate to offer to rent out my other house without asking for compensation. She took care of the listing and tenant screening. Ivory is the best agent you could have asked for and worked with. I highly recommend Ivory. read more

Exceptional - from start to finish, Ivory was an exceptional agent. She worked with us on securing a purchase deal on a competitive listing. Ivory is detail-oriented, ethical, sharp, and on top of every detail. We have a lot of experience in real estate transactions and this was by far the best experience we've had. We highly recommend Ivory! read more

vory helped me sell a difficult property in Pasadena for top dollar and then negotiated for me to purchase a great property in Arcadia with a 1031 ex. She is very knowledgeable of the local market and connected with real estate and finance professionals. read more

Ivory was referred to us from one of our acquaintances. She is very knowledgeable about San Gabriel valley area. She is responsive, professional and detailed oriented. I can call, text or email her with any questions at any time - and she will respond. She is very patient and guided us through the entire process. We received multiple offers on the house and closed the sale well above the asking price. We are happy to be able to work with an agent who has our best interest in heart. Ivory is now helping us to look for a replacement home . read more

I strongly recommend Ivory. She is an exceptional real estate professional. She is knowledgeable about local markets, highly diplomatic, an amazing negotiator and a true advocate for her clients. My family has had the pleasure of working with her on several other transactions and each experience has been equally rewarding and positive. Ivory consistently works to exceed her clients' expectations. We have been delighted to have worked with her and recommend her with full confidence. You will be in good hands with Ivory and benefit from her commitment to excellence. read more

I have never been disgusted and shocked in my life before! This agency has no professionalism, one of their agents who we met at an open house discriminated us because we weren't her ethnicity she ignored us the whole time did not greet us but right behind me she greeted her race for I was very interested in the house. My husband and I waited inline really trying to get her attention to know more details about the house but she passes over reach out her hand to another person behind me and greeted them and continue with them about the house... I just stood there with my jaw dropped and can't believe what just happened how quickly she turned her face to give a smile as soon as the same ethnicity walk through the door and greeted them. My husband I were completely ignored this is discrimination it's a serious issue. Remax is such a big realtor I'm really shocked that they have not trained their agents to be more professional to not discrimination against any race... definitely this is an experience that I will never want my child or anyone else to experience it's humiliating.... making a formal complaint to this office was upsetting as well very unprofessional it was obvious that they did not know how to handle this situation at all or they presume that all of their agents was well-trained but that's not the case... discrimination is a serious Factor here and should not be taken lightly read more

Agent Ivory zahang does great work in her field fair with clients very experienced no complaints

I strongly recommend Ivory for all your real estate needs. Ivory is on top of her game and looks after every little detail. She has met all of our expectations. Ivory gets things done with the utmost care and consideration. Once again if you have a home to sell or are looking to buy a home dont hesitate to call Ivory read more

Ivory is an extremely skilled and dedicated real estate agent. She places high importance on service and is reliable, a hard worker and just an overall nice person with her clients best interests at heart. I would refer all of my family and friends to her because I know she will do what's best for them. read more

I was searching for an agent in Arcadia to sell my home. I interviewed a few, but Ivory made such a positive impression on our first consultation that we hired her. Even before I had a chance to hire her a few days later, she was on target and proactive about selling our home. She contacted me and already had an itinerary set up of the timeline of the things she will have done for me. I was very impressed by this individual that went to work for me regardless if I was to hire her or not. She is very ambitious and does get things done! Her communication is very open and her response time is impeccable. When she works for you, she is committed to you 100%. I have only worked with her for a short time but I found a lifelong realtor that I can depend on, and most of all trust with any future real estate needs. However, I decided not to sell my home for personal reasons, but to list it as a rental. Ivory switched gears without any reservations and helped me get my house ready and rented out after listing it for a few short days. I wanted a realtor who would take care of things for me since I physically was not there and she was amazing. I was both worry free and stress free because she was diligent and efficient. She is very hardworking and passionate about her job and I would highly recommend her. read more