If you find yourself stuck at Flower hospital with a kidney stone on a holiday weekend and the…read moredoctor on call is unavailable so they have to keep you overnight and they have put you on a low fat and low sodium diet I highly recommend the Pot Roast and whipped potatoes. If you are unfamiliar with hospital food you may want to reconsider your preconceived notions. These whipped potatoes are very similar to mashed potatoes in that may have originated as a potato and serve delightfully as a no frills substitute, trust me you will wish you had more or something else. The Pot roast is very consistently cooked and brown and serves a a fat free protein that complements the whipped potatoes. With a bit a brown gravy you will have a beautiful rainbow of earth tones for your taste buds. To continue with our brown theme and also saving the best for last, I suggest dipping a chocolate chip cookie into the what has now become soft serve ice cream, it will soften up the cookie and create something like an MRE ice cream sandwich. You may think this might give you acid reflux, no worries they will prescribe something for that. Grapes. I also had grapes. Tomorrow I plan on trying the lamb stew with mint pesto

I took my husband to the emergency room on August 19 with a severe ache in his neck. He got a…read morebracelet and was told to wait. After 2 hours and 10 minutes and several attempts to get them to see him. We left and went to Mercy emergency room where he was seen immediately and taken care of. The man behind the window at Flower Emergency room was totally rude and did nothing to acknowledge us. We felt invisible and my husband, who was laying down on the chairs as best he could (he is 6'1") got no attention and was in a great deal of pain. There was no one else in the emergency waiting room at the time and when we told the man that we were leaving he did not say a word and just cut off the wristband. We will never go to this hospital again and all the slogans re "Healthier Happy Here" are a PURE RUBBISH! I give Flower Hospital Emergency Room ZERO STARS

Everyone is always friendly and Dr Royer is a magician! I'm…read morethrilled with the quality of care, friendliness of the people, and the office is very nice. Great experience!

Everything went great my neck pain is gone and I can feel a difference in my muscles not being…read moretight.

Dr. Frogameni has been fantastic with me. Pre op, post op and surgical. His staff is…read moreprofessional, understanding, caring and very thorough. He has been very nice and professional to my family if they come in with questions to my appointments he has answered everyone so they came out with a better understanding on the situation!! Awesome staff very caring nice and always there to help!!!

Did not have expected outcome with Frogameni based on his reputation. I found him arrogant,…read moredismissive of post surgery pain experience, and argumentative rather than having an honest discussion. Not recommended for joint replacement candidates that have metal allergy concerns.

My father spent nearly three years at The Lakes of Sylvania. I buried my father yesterday. He was…read more98 years old. This staff was wonderful with dad. What most people need to realize, is the importance of building a relationship with the staff caring for your loved one. It is a team effort. This is a care facility. They cannot and should not be expected to give private duty nursing services. It is unrealistic for any facility to be expected to do this. You have to be willing to reach out to the staff and work with them. Come to them with concerns, but also realize a thank you goes a long way when you do this very hard work. I can't begin to thank the staff for the care dad received especially during his final days. I stayed with my dad to care for him and make sure he knew he was not alone. I believe that was my honor and duty, but this staff cared for me as well as my dad. The concern for my well being touched me to my core. I will not forget the compassion my father and I received by all the staff. The flower arrangement that was sent to the funeral home was so beautiful and very appreciated. Staff who became friends were there at the funeral home to support me and my family. Their concern did not stop as dad was taken from the facility. If you are looking for a facility to "team care" for your loved one, stop looking, the Lakes of Sylvania should be strongly considered. I will only refer folks to this facility.

Our experience with Lakes of Sylvania was beyond tremendous. My loved one experienced care in both…read morethe assisted living wing and also in the skilled nursing area. The director, the nurses, the physical therapists, the chef, the cleaning department and various departments ALL provided the best of care possible. The communication which existed between Lakes of Sylvania and her family was also tremendous. Each day an updated Covid report was to be found in my email and a weekly video was posted to inform all families members of the events of the week. I was able the connect in person with the staff whenever I so desired. My dear one got the BEST of care and compassion from everyone within the walls of Lakes of Sylvania. I would give this campus my highest recomendation. I owe them my deepest gratitude.

Tim is a great PT. Knowledgeable and keeps things moving. We have been to at least 6 therapy…read morecenter over the past few years. It's hard to find a good outpatient therapy center. This one is tops and worth the 30 minute drive.

Robert Hall was caring, helpful, and knowledgeable . He is a 5 out of 5 with no exceptions.read more

The Receptionist at the front desk had/has a horrible attitude the past 2 times ive been in there…read morein the last 2 months. She's on her cell phone all the time, gets annoyed at you visibly, rolls her eyes, and gives an attitude everytime you ask a simple question. She doesn't want to do her job and makes it very clear. She shouldn't be in a customer service position at all. There's a lot people out there that would love to have a job and not give an attitude to every patient/customer everytime. Absolute trash service i wont be back to this location again. 8:30am - 1/10/2024

They seem to be pretty good I was in and out they were very very concerned have excellent…read morerecommendations I will go back if I had to!!

Staff was immensely kind, warm, welcoming and sweet. The staff was extremely kind to my son & even…read moreoffered a popsicle to him as soon as we got to our room, knowing his throat was sore before even diagnosing the problem just for comfort. Offered a great sense of humor, a thorough and quick exam. Made sure to let us know we were cutting it close to pharmacy closing hours and made sure we had a paper copy of the prescription just in case it lagged in the pharmacy system to ensure we got what we needed that same night. We have been here a number of times now, and it is always the best experience. I called prior to our visit to ask about out copay and was audibly concerned and stressed, and the receptionist reminded me to take a deep breath, and let us know they'd get us taken care of before we even stepped foot in the door. If you're a local, this is the place to go for non emergency medical needs, 10/10.