Olivia the receptionist was very nice and friendly she had a smile on her face she's the only…read morereason this place received 2 stars. the nurse practitioner Jeanne Lukac was cold, dry and not friendly. Her bedside manner was very bad Never met a woman so cold and dry she runs a very strict program. The Xray technicians were dry and unfriendly Long wait times Would not go back Would not recommend They do the bare minimum No Extra Friendly and Courteous Service is not a priority

My husband hurt his wrist and has been in pain for a few days. We decided to come here first since…read morethe pain was bearable. We've had a good experience here in the past but as of today that has changed. The person at the front desk window should not be working in a care setting or any setting. Her empathy level is negative zero. Her speech is that of a robot with passive-aggressiveness sprinkled in. She was very matter of fact not only with us but also other patients. This is an immediate care center that is new and shiny on the outside but it's just a facade.

Being broke, I told my doctor I could no longer afford to come in. She told me I could do a…read morewellness check which would be a free appointment-- I was, however, pestered for days after the fact about how I owed them money. After calling and trying to explain several times, I was told that I was charged because I expressed my concerns during the wellness check. I'm sorry...? I will never return to a doctor who puts money before my well being.

Stunningly unprofessional. Called them and asked for the billing department. Big Mistake…read more Apparently you are not allowed to speak directly to the billing department, just leave a message and they will call you back....uh-huh! So, I was able to speak with someone finally and told them the charges in question were for my wife who is now deceased. The reply was, " well, she incurred the charges prior to her death." How's that for cold! Since this person was NOT in the billing department (even though she responded to my request to speak with the billing department), she said she would forward a message to them and they would get back to me. 8 days later and still waiting (although hell will most certainly freeze over before they see a dime from me.) Let's face it, these people lack compassion, people skills and business acumen. This is not a doctor's office; this is a shoddy example of sleaziness.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

Excellent therapists who provide top-notch exercise routines and rehabilitation. The staff truly…read morecare about patients and forge meaningful relationships with those who come in for therapy.

I went to Ivy in Crown Point after visiting another physical therapist with a bulging disc in my…read moreL5-S1. I visited with the first for 5 or 8 sessions but my condition worsen and they suggested that I do surgery. Ivy sent me to the emergency after the second visit because the therapist was pulling my leg to relieve my bulging disc that was causing severe pain. I could not cough without pain. This one charged me over one thousand dollars for two visits plus a consultation and it is still sending me a bill after over one year--that is, they did not bill me in a year but then in January 2021 billed me. Please avoid Ivy in Crown Point. My experience with them is awful!!! If you have a back problem like mine, I would recommend going to Dr. Artemio Del Real at Back & Joint Rehab Center. Dr. Artemio treated me for a year. I am fully functional now!!! My experience with the other two physical therapists revealed they have NO idea how to treat bulging disc (L5-S1).

Wonderful facility. Very clean and organized. Great people who seem to genuinely listen to your…read moreneeds and level of comfort. Full gym with lots of equipment. I can't say enough.

Very blessed to have found Dr. Komanduri. He is undeniably one of the best orthopedic surgeons in…read moreNWI and Chicagoland area. I needed shoulder surgery after a bad fall. My rotator cuff, slap and bicep tendon were torn. I also had a few fractures and a pocket whole in my shoulder that required bone marrow from my hip. He was fabulous not only in skill but with care and kindness. He's the best.

Dr k is wonderful. My fiancée has been having a lot of pain walking. Very though and explains…read moreeverything. Recommend to all ages . He finds the issue right away and gives you options to repair .

I was extremely impressed with my recent rehabilitation experience at Rush Physical Therapy in…read moreWinfield. The PSS, Tiffany, is extremely accommodating and professional. I was recovering from a lumbar fusion before I began my PT. My therapist, Dr. Kelshanna Hunter, was extremely compassionate, knowledgeable and one of the most skilled clinicians I have ever encountered. She designed a healthcare plan, tailored to my needs, which has enabled me to return to normal activities and reduced my pain to more manageable levels. She constantly provided me with suggestions and tips for coping with pain and setbacks, which only led to a quicker recovery time. As of today, I am a bit over seven months post-surgery, nearly fully recovered from my procedure, dealing only with occasional flare-ups of pain, but extremely grateful for choosing Rush Physical Therapy and Dr. Hunter, for my PT needs.

Great place for physical therapy. Melissa is a top notch PT. Renee excellent with insurance.read more