My husband hurt his wrist and has been in pain for a few days. We decided to come here first since…read morethe pain was bearable. We've had a good experience here in the past but as of today that has changed. The person at the front desk window should not be working in a care setting or any setting. Her empathy level is negative zero. Her speech is that of a robot with passive-aggressiveness sprinkled in. She was very matter of fact not only with us but also other patients. This is an immediate care center that is new and shiny on the outside but it's just a facade.

So many things go wrong with this place:…read more - Hard to set timely appointments because scheduling secretaries don't answer the phone, rely on voicemail - Late appointments (waiting over an hour for 8:10am appt with dr plank right now) - Staff knowledge continuity about patients (nobody takes the time to review patient history before walking into the room) - Incomplete testing orders - Insufficient medical outcomes - Broken internal communication because people don't read medical records - Issues with medical record keeping system updates cause data corruption - some medical staff unaware of procedures performed here (one claimed they don't do steroid injections despite my previously getting steroid injections there) Very disappointed. I'm living with constant pain because lakeshore bone and joint is unable to deliver a good medical service. I chose the wrong place. Go elsewhere.

This guy is big on marketing but pretty awful on patient communication. My first (and only) visit,…read moreI had my throat swabbed for possible strep throat. A week and a half later, I had to call the office to find out the results of the swab! Good thing it wasn't Covid, huh? Also disputed some charges submitted to Medicare. When I called the billing office, I was told the charges were correct, no explanation that made sense was given. I was then told someone would get back to me. Uh-huh. A week and a half later, I called again. The halfwit I spoke with put me on hold. After a lengthy pause while being treated to a recorded huckster's litany of self promotion, the halfwit returned and said, "Dr. Mullally said the charges are correct." Period. Again, no explanation that made any sense, except to insinuate that I was wrong and I should remember who is a DOCTOR! (DO, not MD, in case you were wondering.) And, the topper....she said I shouldn't worry because "after all, the insurance company is paying for it!" So, just a heads up, the next time you are wondering why insurance rates are so high, it's guys like this.

Upon relocating to NW Indiana, I searched our network, and chose Dr. Tim Mullally simply from his…read moreonline presence. I couldn't be happier. He and his entire staff are knowledgeable, patient, compassionate, and thorough. I never feel rushed, and questions are encouraged and answered. The office staff is always pleasant and helpful. Truly blessed.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

Excellent therapists who provide top-notch exercise routines and rehabilitation. The staff truly…read morecare about patients and forge meaningful relationships with those who come in for therapy.

I went to Ivy in Crown Point after visiting another physical therapist with a bulging disc in my…read moreL5-S1. I visited with the first for 5 or 8 sessions but my condition worsen and they suggested that I do surgery. Ivy sent me to the emergency after the second visit because the therapist was pulling my leg to relieve my bulging disc that was causing severe pain. I could not cough without pain. This one charged me over one thousand dollars for two visits plus a consultation and it is still sending me a bill after over one year--that is, they did not bill me in a year but then in January 2021 billed me. Please avoid Ivy in Crown Point. My experience with them is awful!!! If you have a back problem like mine, I would recommend going to Dr. Artemio Del Real at Back & Joint Rehab Center. Dr. Artemio treated me for a year. I am fully functional now!!! My experience with the other two physical therapists revealed they have NO idea how to treat bulging disc (L5-S1).

Wonderful facility. Very clean and organized. Great people who seem to genuinely listen to your…read moreneeds and level of comfort. Full gym with lots of equipment. I can't say enough.

Very blessed to have found Dr. Komanduri. He is undeniably one of the best orthopedic surgeons in…read moreNWI and Chicagoland area. I needed shoulder surgery after a bad fall. My rotator cuff, slap and bicep tendon were torn. I also had a few fractures and a pocket whole in my shoulder that required bone marrow from my hip. He was fabulous not only in skill but with care and kindness. He's the best.

Dr k is wonderful. My fiancée has been having a lot of pain walking. Very though and explains…read moreeverything. Recommend to all ages . He finds the issue right away and gives you options to repair .

I was extremely impressed with my recent rehabilitation experience at Rush Physical Therapy in…read moreWinfield. The PSS, Tiffany, is extremely accommodating and professional. I was recovering from a lumbar fusion before I began my PT. My therapist, Dr. Kelshanna Hunter, was extremely compassionate, knowledgeable and one of the most skilled clinicians I have ever encountered. She designed a healthcare plan, tailored to my needs, which has enabled me to return to normal activities and reduced my pain to more manageable levels. She constantly provided me with suggestions and tips for coping with pain and setbacks, which only led to a quicker recovery time. As of today, I am a bit over seven months post-surgery, nearly fully recovered from my procedure, dealing only with occasional flare-ups of pain, but extremely grateful for choosing Rush Physical Therapy and Dr. Hunter, for my PT needs.

Great place for physical therapy. Melissa is a top notch PT. Renee excellent with insurance.read more

I went to Orthopedic and Balance Therapy Specialists for chronic shoulder pain...I opted to receive…read morethe Deep Tissue Laser Therapy to help to alleviate the inflammation in my shoulder and it helped tremendously...while doing so, I also received Physical Therapy...the therapists and office personnel were extremely professional, polite, and friendly and really got to know their clients...ALL of the therapists were outstanding in their skills, ongoing concern, and assessment of me as well as all other clients as we went through our therapy regiments...I highly recommend Orthopedic and Balance Therapy Specialists not only for Physical Therapy but also for the other services offered by this group...I thank them all very much Charlene Gyurko PhD, RN

From the owner: From six convenient Northwest Indiana locations, Orthopedic and Balance Therapy Specialists…read moreprovides physical therapy for Highland, Valparaiso, Crown Point, LaPorte, Highland, Munster and surrounding towns. Most of all, we listen and we care. Your complete satisfaction with every aspect of your physical therapy experience at our clinic is our number one goal. Our team of highly-trained physical therapists have helped thousands of patients - in fact, our patients have given us a 98% satisfaction rating (based on discharge surveys).