Very good to talk to, accommodating and a good price. The vehicle was done on time, and I was able…read moreto pick it up on the day expected for its completion.

Always stellar service. Dale has a knowledgeable team that takes a personal interest in making sure…read moreyou're leaving a happy customer. I highly recommend using Auto-Trac!

For the last 10 years or so I have been taking my 4 vehicles to Autotrac for mechanical work, and…read morebuying tires from them. 2 days after I have work done on among other thing on my cooling system my vehicle over heated to the point that it seized the engine. Things happen and I was sure Autotrac would step up as we have had a long history to get this taken care of. I was not looking for free just fair. Their response was "there is no proof it was our fault", but out of the goodness of our heart we will get you a rebuilt motor at cost, which I would pay for, and the 21 book hours it would take they would charge $100/hr instead of $135/hr. I really thought more of the company and thought they would have more insight to make a fan not a disappointed FORMER customer.

Andrew is a Red Seal mechanic with many years of experience. His shop is 10 minutes from…read moreGrande Prairie. I had an engine cooler line start leaking while visiting family and found his ad on another site. I called him on a Saturday thinking it wouldnt happen till Monday. :( But I was wrong! I took it in Sunday morning. I found him very knowledable, well equipped, honest and more than fair. Because of this I took my neices SUV to him the next day for an estimate. The dealer wanted over $2500 in parts alone. His was much lower as he doesnt just throw expensive parts on it but actually suggests only what is required NOW. He fixes, not replaces. Something you rarely see today. I highly recommend his work.

Amazing service! I got my car interior detailed for the first time since having a car (like 6…read moreyears, haha), and I was nervous. I had melted ice cream, sunflower seeds, goop, spilled pop, and baby crumbs alllll over my car. I was embarrassed. They took my car, no problem. No judgement. Had it completely spotless when they called me. I was so happy to finally be back in a spotless car. They were so kind, the accommodated my needs by lending me a shuttle, and the pricing was awesome for a single mom! I wish I had photos of the before and after, but I can just say I'll definitely be a returning customer if I ever need detailing again.

Poor service poor work made an appointment and was pushed off for other larger customers…read more Never go here!

If I could rate my experience 0 stars I would. After scheduling and waiting 4 days for an…read moreappointment I dropped off 4 tires and rims loose an hour early to be mounted with winters. 3 hours after the scheduled appointment I receive a phone call questioning the integrity of one of the tires. After the "manager", under the guise of safety attempted to sell me a replacement, I agreed and the order instantly doubled to two tires since the tread pattern would be different. Immediately opting out, purchasing and delivering a new matching replacement within 25 minutes we were back on track. Two more hours pass and I receive another phone call, one of the rims is now damaged and they are once again unable to mount my tires. After a heated conversation with the "manager" over the phone about wasting peoples time and then the "manager" nowhere in site when I arrived to retrieve my rims and rubber to solve the problem, 6 hours total of my time gone and leaving with the exact setup I left OK Tire with the first place . Luckily after this experience, I was able to get my tires into a real shop quickly, if I didn't spend all day babysitting OK Tire I could have had them completed unfortunately it was the end of the day. After my story and inspection, it was determined normal wear and typical shape for winter rims. Impossible communication, avoids making things right for customers, zero common sense or pride. Major time waster without anyone competent behind the wheel (no pun intended) Avoid this place like the plague.

Super clean place. A little old lady came & told kids & I where we could get free hot chocolate in…read moretheir machine. We were traveling from AK to SC & they even let our little dog in. Very nice place!

Came in to gp from two hours away and my belt broke. Owner came out to where i was stuck, ran for…read morethe parts, met me at the shop and stayed an hour and a half past closing to get it fixed for me. Great service and i made it home safely.

Thank you to Prime Towing!…read more My truck wouldn't start after work, and it was pouring rain. I called Prime Towing here in GP, and they showed up within minutes and got my truck to the shop quickly. Great service and very professional. Really appreciate the help!

Price was reasonable but when told that they would have the vehical delivered at a certain time so…read moremy day was planned around that and the mechanics shop had planned around it being there at a certain Time and then it didn't show up until the end of the day because the driver pulled over to have a nap and then wouldn't answer texts or phone calls

Amazing service. It has been 6 month since I had new Tires installed…read more Has a slow leak from a nail and they quickly took care of it today - no charge. I was shocked! Great business in Grande Prairie!

Awesome service not just once but every time. Even when I go back to get my tires retorched!!! They…read morealways drive my car right up to the front door and I always feel valued.