Short and sweet. They show up when they say they will. They text when they're on their way…read more Technicians are knowledgeable, reliable, and neat. RJ was here today to replace broken spring on garage door. He suggested both on the one door including cables. Estimated 45 minutes. Finished in just under, and lubricated pulleys and gullies. Very satisfied with this company which I also used about six years ago.

I called North East overhead doors after hours due to our torsion spring breaking. The next day…read moreDebra called me back and I returned her call to set up my appointment as she said her technician would call my wife and he did and he also showed up on time he did a wonderful job was in and out in 30 minutes. He also greased the door and did a great job. We appreciate the quick response and great work. Thanks again. The Olbrych's

Sean and his colleague did a great job for my elderly Dad. They fixed the keypad within about ten…read moreminutes and were professional and efficient. My Dad is 88 and has a compromised immune system, so I especially appreciate them masking up and staying 6' distant from him. I would hire these folks again.

Excellent! Came the same day that I called. Very professional. Diagnosed the problem and explained…read morewhat needed to be done. Sean knew exactly what to do to resolve the problem. The price was very reasonable for the work performed. Highly recommended.

Five years ago Doug (the dad and owner) replaced my garage door opener. I got an appointment within…read morea day or two and he arrived when he said he would. I had a great experience and five years later there was no question who I would call when my 25-year old garage door was in need of repair. Doug's son, Dan, is now in charge and he is as good as his dad. Very knowledgeable without being pushy and takes the time to answer all my questions. When Dan came to my house, I had asked for a quote for a new garage door because my old one was falling apart. My thought was it didn't make sense to pay for repairs if I'd be paying again in a few months for a new garage door. I was so surprised at how reasonable the cost was for a new quality door with expert installation. I went ahead with the new door and the whole process from ordering to installation was pain free. The whole process took less than a week and I couldn't be happier. The door is great quality (better than my old door), well insulated and included weather stripping. Even after the sale, when I contacted Dan about a minor concern, he came back to my house within a day or two to reinforce a piece of edge trim free of charge. Great sales and service. I highly recommend Menard Garage Doors. You will not be disappointed!

The team came out all the way to the Berkshire's to help reinstall my oversized singular door that…read morewas literally hanging by cables. Same day service and replaced faulty gear that was a safety concern all at an affordable price! I will 100% recommend them for all future work needed.

We had issues with the cables on our garage door which was replaced by another overhead door…read morecompany a few years back . I called Unwin Door by accident thinking they were the original installers. Low and behold I had made a mistake and called another door replacement company. On arrival the repairman showed me the issue was part of the previous companies type of installation and product. He replaced the cables and springs quickly. The Unwin repairman also compared their heftier replacement cables and springs to the originals . There is a very discernible size difference when comparing them . The replacement was fast , he was courteous and price reasonable. And how to upkeep and lubricate them. My comment to any door replacement customer would be to visually inspect the products and designs , the lowest price does not always the best ,and it may mean quicker repairs . Thank you Unwin!

I was delighted by my experience with Major Home Improvement, and I want to share how impressed I…read moream with their quality and efficiency. From the very beginning, the process was clear and reassuring. Quote Process: We started by seeking multiple quotes for our home renovation. I personally reached out to 15 companies in our area for the job, which included replacing our roof, gutters, siding, windows, and doors. Tom Smith from Major Home Improvement visited us and provided a detailed presentation of materials and options with no pressure or aggressive sales tactics. Of the 15 companies, eight refused to provide written quotes, four offered written quotes lacking detail, and three provided thorough information on products, costs, and timelines. After careful research, Major Home Improvement stood out for their reputation and the quality of their products, ultimately tipping the scale in their favor. Installation Team: Once we decided to move forward, Tanya from the office staff was very kind and courteous, efficiently scheduling every aspect of the project. The installation team--Philip, Edwin, Ivan, and field supervisor Mark--all performed exceptionally. Philip and Edwin, in particular, worked tirelessly and demonstrated strong dedication, ensuring the area around our house was spotless at the end of each day. Ivan and his team handled the doors and windows with impressive attention to detail, taking extra time to guarantee everything was perfect. Mark visited the site several times, making sure the project was running smoothly and promptly answering any questions I had. Final Outcome: The entire experience was a pleasure, marked by clear communication, hard-working staff, and outstanding results. One memorable moment was watching Philip and Edwin work late into the evening just to leave our property clean and safe--a gesture that truly made an impression. Thank you, Tom and the crew, for your dedication throughout the project. Without question, if I had to do this job all over again, I would absolutely choose Major Home Improvement. Their professionalism, quality, and commitment to customer satisfaction made the entire process stress-free and rewarding. I highly encourage anyone considering home renovations to trust Major Home Improvement for exceptional service from start to finish.

I needed to update my house, I called Major Home Improvements in March, Dave came out right away…read moreand gave me a very honest and reasonable quote for ,roof, gutters and energy efficient windows, even repaired much needed chimney issues. They were prompt, efficient and did everything they said they would do and left my property clean. I highly recommend giving them your business David Gagne

I adore this company! I had a large project done earlier this year and had a few questions about…read morethe windows they installed. Mark came promptly both times and answered all of my questions. Great service.

Very poor experience. All I wanted was a bathroom window replacement done with frosted glass…read more They sent out the typical sales guy who assured me that it was a simple job and that there would be no issues. They requested a 1/3 deposit that could not be paid electronically. This should have been my first clue. Then it took a month for the window to arrive. They then scheduled and showed up with a regular window. And they of course ripped out the existing window before checking. So I had to have the wrong window installed and then wait six weeks for the correct panes to arrive. Then spend two weeks going back and forth to schedule a new installation date. Then they flew in and out on the date and I finally had my window. And it took only 10 minutes following the job being finished before someone showed up from the company and demanded payment. Not throughout the whole process was anything given emphasis until it was time for them to be paid. Avoid at all costs.

I wish every service provider and contractor was as honest, prompt, conscientious and reasonably…read morepriced as these guys are. From start to finish they were a pleasure to deal with and their work is top notch. We had another big name company come out to do a quote and wanted to charge us a very high price just to fix a cable/spring on our garage door. This company did it for half the price, which was fair for what was done. Dan was our tech. and I wanted to give him a special thank you. We will definitely use them again!

"When people keep repeating That you'll never fall in love…read moreWhen everybody keeps retreating But you can't seem to get enough Let my love open the door to your heart" (Peter Townsend) Let's be honest, when you have somewhere to go and your garage door won't open (even after you disengage the lift) you are in a world of trouble. Garage door operators are like any other machine, after X many years they poop out. For ours, 15 years was the magic number. I called American Excellence at 9 AM and they returned the call just a few hours later. A few hours after that, their technician, Dan, was here checking things out. He got the overhead door to open. He got the overhead door to close, but then it mysteriously opened again for no apparent reason. He worked very hard to figure out what was wrong and ultimately decided the computer board inside the operator assembly was in the process of intermittent failure. Blame it on old age. Swapping it out for a new board was a risky option. So we decided to bite the bullet and go for a full replacement of the overhead operator with a new outdoor panel to open the door with a code you punch in. One interesting thing we learned is that this new generation of door openers doesn't play nice with certain LED lightbulbs. I guess the technologies fight each other. So you'll need an OG incandescent bulb or a certain type of LED.. Shout out to Dan who was super helpful, polite, and had great customer service skills.

Not the same!! Whomever is operating under the Calder name…read moreis destroying their wonderful reputation. I have used them several times over the years. On Tuesday, a spring snapped. I called and it was like I was a new customer. They would get somebody out on Thursday, maybe sooner. I never waited more than a few hours when I had worked with them previously. The tech arrived today at 12:15, as timestamped by my security cameras, and pulled the door in the truck closed at 12:57. Forty-three minutes by my count. I was charged 1.5 hours labor, $256. $200/hour! the last time I had springs replaced by Calder, the same exact job on my other garage door, the entire bill was $181. I will NEVER use this company again. They are definitely not the same company. - in name only. Caveat Emptor!!

Billed me for a two hour job, was there for 45 minutes. Not the same since they sold it.read more