Out of the 5 people I came in contact with the total score out of 5 was a 4.2…read more Highest score was a 5 and the lowest was a 3. All of them were friendly and nice. The reason I decided on allowing this company to do the job was they were able to install next day. What did I hate the most about the install, the late start and the excessive amount of breaks. So much so another company here to install something, mentioned it. "I did not take off marks for that." It was just the worst part of the install. The best thing I loved about the installation is the color of the LVP. A better choice than the other companies I received quotes from. ----- I hate the pricing model from all of the companies. I'd like to see that I was charged the same as the people before me, apples to apples, prices are listed so I can see for myself. ($8+ a sq foot for 420 sq ft and there is no flooring to move. Compare it to the rest of the flooring that was done that included 21 steps. Rooms were bigger and there was carpet, and tack strips to take up. Plus, they already had the product on the truck, per installer. My fear, and I believe it happened. 1st sale was to get the job and the second was to make up the difference from the first sale. I felt I was stuck between a rock and a hard place. I loved the color and the reason they didn't get a score of 5 , I just wanted it over. Even though I knew $8+ was on the high side of competitive while telling me you're giving me a deal. Only y'all know if you lied. Since I'm not presented with a price sheet. I hate the, today it's 5, tomorrow it's 2 and next week it's 10. Whatever your head decides it is. You feel robbed while they're smiling in your face. Not once did someone mention the 60% installation, why, cause there's no such thing. Vent over! At the end of the day, I love the color and, install, the people were friendly and my salesman was Great!! He was knowledgeable of the product and delivered what he promised.

Just a little update after final installation. John, the salesman, never called me back to check-in…read moreafter the installation was complete. He also never showed up on the day of installation to check the job either. The installation was only "ok." I had to fix and repair dings around doors from the crew, they were a little messy and I am just hoping this carpet was installed right and there are no issues. The carpet itself was a good product and top-dollar. The installation would be a C-.