Called this morning and spoke with a very sweet lady about setting up an account with them and she said a representative would call me some time today. Not even ten minutes later Mr. Eric called me and spoke with me about how the account works what it all entailed! He was super detailed and patient with me on the phone. When I told him I had to get the ok from my manager first he said ok that he would meet me up here and he did! We walked through the facility and he pointed out areas to me and explained the whole spraying process! As we sat down he was so sweet and patient! And on top of that we had the opportunity to talk about God! This was truly one of the best experiences I've ever had and I would recommend him to any business! Not only did he come out the day that I had called but he went out of his way to have them come spray today as well! Beyond blessed to have met him today and I wanted to let you know that you have probably one of the best customer service reps that I have ever seen! Thank you so much! read more

Hey y'all Brittany, and Mr. Allen, plus the techs are amazing, they were so busy I called at the last minute, needed something done by 12:00 to be honest it didn't look like it was going to happen, and when I say last minute, I mean last minute, called right before closing, received a call back, the next morning Mr. Allen came with the paperwork, couldn't believe it, said he couldn't promise anything 1 hour later he had a tech at the business, no extra charge, and took care of it! I recommend J&J ( hands down ) and before he came he actually taught me how to take care of the situation myself first time I ever used them but now I am only going to use J&J ! Thanks again to the staff. Also thanks again for the free advice on just taking care of it myself, never in my life have I had a business tell me how to safely take control of the situation without me signing a contract first! Honest staff. If I could rate a 10 star I would've! Try them, thank me later! read more

We had our annual termite inspection today. Our technician called to let us know he was on the way. I allowed him to come in and he was very polite and made sure to wear a mask the whole time. We were extra grateful to him as he pointed out pipe and water heater concerns he noticed when inspecting our attic. This was beyond his job description but took the time to take photos and alert us so we could have a professional check it out. This was above and beyond and we are so appreciative. read more

Compared to my (at the time) existing pest control company, I loved J&J's no pressure approach to protecting my property. The wonderful surprise is they included existing rat bait boxes that were left by the previous occupant so only 2 new ones were added to the estimate. Also, roach and pest control are combined in one quarterly visit! In the summer I may have to adjust that - no problem!!!!!!! AND they were less expensive for both pest and roach services. read more

One thing that particularly stuck out to my husband and I was the quality customer service. Just minutes after getting off of the phone with J&J Exterminating, we received a phone call from Eric. Eric was extremely thorough and very informative! We are confident that our pests issues will be taken care of and we have nothing to worry about. Eric was so helpful and assuring when we expressed our concerns. We appreciate the help we received from Eric! read more

Jake Augenstein and manager have been working diligently with me concerning the repairs of old termite damage that occurred prior to contracting with J&J. Their expertise was essential in developing a termite control plan for a tricky part of the garage. They listened to my concerns and explained what had happened and why. It was a good experience to work with this team. read more

J&J came through for us on a very scary termite situation. Guy was awesome to work with as he was very detailed with explaining how termites invade and the way they react to certain times of the year. It took us a few months to get complete extermination of the colony, but we were kept updated the entire time as they continuously checked on it. read more

I called j and j exterminating this morning and spoke to Corey B. My parents have been customers of j and j for years. My mom needed new pest control service.And after speaking to Corey he made that happen. He has a wonderful dispositin about himself, very helpful as well as compassionate.I will recommend j and j to anyone having problems read more

After the previous experience, the follow up from the managers and supervisors was excellent. I was very appreciative that they understood my complaints and are actively trying to come up with a solution that will benefit all customers. They were very knowledgeable and have restored my confidence in J&J! read more

Showed up in a timely manner. Carol Thomas is friendly & thorough, asked several questions about what's happened since he was here the first time. He is very knowledgeable & explained what was happening. I was completely at ease & trust that he is getting the job done. Quick service as well! read more

I have nothing but great things to say about company and my tech. He always listens to my concerns and takes care of it. if you are in the market for a new termite or pest control please give them a call, you won't be disappointed. read more

The inspector completed a thorough inspection of my home. He then provided me the results of the inspection. I was very pleased with the professional attitude of the inspector and the manner the inspection was performed. read more

Kelvin did a very thorough job, checking inside and out and adding bait where it was needed. He was friendly and professional. I needed him to change his time due to the weather and my appointments and he did so without complaint. read more

* user-friendly website to contact for service or questions. * J&J responded promptly to email. * J&J followed-up my request for assistance with a technician. * The J&J technician showed up for the scheduled inspection. read more

I think Larry McVay is the most informative and most enthusiastic technician that I've ever had on my property. Please continue sending him to service my property. A1 service. Thanks Stephen Voth read more

Excellent customer service and proffesionalism from Chris. Just purchased our home in Lake Charles, January of this year. Thank you and I will recommend your business to all my friends. read more

Eric came out to our house and was very professional. He explained everything I detail and answered all the questions I had. I would highly recommend them! read more

Good service and friendly folks! Would recommend to anybody. Fast, quick response. Used for both pest control and termite protection

Guy Soileau inspect at my house for termites. He was very thorough and professional. I highly recommend him in OrKim.