Came out because I had a problem that I thought was septic. They advised they could pump it, but it…read morewasn't necessary since it was a plumbing issue. I truly appreciate their responsiveness, their courtesy, and their honesty. They even recommended an excellent plumber since I did not know one. I highly recommend Prime Septic.

CAN I SAY BEST EXPERIENCE EVER!! I just experienced exceptional customer service at its best!! The…read moreseptic service provided was professional, engaging, respectful and informative. Prime Septic, you stand gigantically above the rest! I have referred all my neighbors. The interaction with your staff members (Zachary, Justin and Michelle) far exceed the norm. I felt cared for, you were patient with all of my questions and put my concerns to rest. Your pleasant dispositions, along with the eagerness to teach me about maintaining a healthy septic system and how the process works, was intriguing and showed that you love the work you do and the customer you serve. The efficiency in which you cleaned the area after the service was complete, left me appreciative of the services you provide. Thank you for an amazing lesson in balancing productivity, integrity, adeptness with human kindness! You Rock!

This is regarding Advantage Plumbing located in Anderson, SC, owned by Dale Mitchell. If you are…read moreon a fixed income, or have to watch your expenses, DON"T call these guys. I did at the recommendation of a neighbor. They sent a young man the day after I called, fixed the two pipes under my sink and a leaking drain pipe under the house which came down from the toilet. John Michael was the young man who did the work. He seemed to do a good job (time will tell.) He was mannerly and professional, completed the work expeditiously - in about 45 minutes. Then he socked me with a $600 invoice. I couldn't believe my eyes. I know plumbing work is high, but I was expecting a $250 - $300 expense. I will not be calling them again.

I would highly recommend this company. Fast, professional service. Explained what they were doing…read moreand why. Also gave information to help prevent future problems with my plumbing. Price was more than fair and reasonable for work done. They quoted a price and stuck to that price even though the work ended up more involved than originally thought. Will definitely use this company again and highly recommend them.

Chose this family-run company based on all the raving reviews...they were not wrong. Fast,…read moreknowledgeable, and thorough with a full system replacement/relocation. Answered all my questions along the way and took care to mark the line in anticipation of foundation work for an addition. Highly recommend!!!

Very pleased with the response time and quality of work. A team of three showed up with extra…read moreequipment ready for any unexpected issues.

Our plumber advised that we had a major septic problem. Cox came out within a few hours and had it…read morefixed in minutes at a minimum cost. I cannot recommend them highly enough - prompt response and expert service.

Very knowledgeable with fast reliable service. Great work. Will definitely use again.read more

LIARS and THIEVES! Here's my experience with this company…read moreover the past 6 MONTHS: In May of 2024 my septic backed up causing my basement to flood. I chose this company because Michael (the owner) said he had 20+ years experience. Three men were sent to my house he next morning and claimed to fix the problem. I was charged $3300 for them to pump my septic tank and chemically treat the tank that one guy said wasn't necessary because the bacteria levels were great. The invoice I received claimed that in addition they had cleaned my drainage field. THE FIELD THEY COULD NOT FIND. A few weeks later, my basement flooded again. I called the company and was told someone would be out to take a look at it and one of the workers had been fired but not for overcharging me, just that "he was rushing through jobs" and "just didn't have it in his heart anymore". When they couldn't find our septic pump, me and my husband dug until WE found it. I called the company back and was told they'd send a "pump expert" out. The worker that showed up was the same guy who was there the first and second time. Claiming that he knew about pumps but that the "pump expert" was away. He did nothing for my septic that day. He did, however, take OUR shovels. Months of canceling and rescheduling had went by with their "pump expert". This guy came out and "replaced" the pump but failed to leave the old pump or provide paperwork on the new pump (I've requested it several times and have been met with silence). The "new pump" did not work and septic was still an issue so I called again. I was told that the "pump expert" and the owner (Michael) would come out to locate the distribution box and check the drainage field. Again, there was scheduling conflicts and weeks went by where I had to call to follow up until the "pump expert" finally came to my house... ALONE. A different worker showed up later and the day as they dug up my front yard HITTING MY WATER PIPE. Accidents happen, my husband ran out to help and once the WATER PIPE was fixed the NEXT DAY, the men left leaving my yard a muddy mess and the septic still not resolved. I called again a few days later and was told that the "pump expert" did not do anything because he saw wires and didn't want to damage them, and the company was requesting that the lines be marked. This time I spoke with Michael who promised he would send someone out with in 48 hrs of the lines being marked. The lines were marked 11/8/24 at 2 pm, and I notified the company not expecting them to come out until at least Tuesday because it was veterans day weekend. After not hearing from anyone Tuesday, I called Wednesday. I was told Michael was taking his child to school and would call back. At noon I called and was told he was in a meeting. I called again around 3pm and was told he was still in a meeting. I called again around 6pm to see why I was being avoided and was told that Michael doesn't have an answer for me but would be out on Wednesday 11/20/24 with "everyone". November 20th came and no one showed up so I called. I was told that no one would be out that day and was rescheduled for that next Tuesday. At this point, I've had it. I asked for a partial refund back and reimbursement for my $115 water bill where they hit the water line. I was put on a three way call with Michael and told that he's done so much for me and acted like I should be grateful for all the visits. I lost my temper, and he told me I could take him to court but he would win. Who would be grateful for LIARS and THIEVES? I made an appointment with a different company to diagnose my problem. The pump wasn't hooked up properly and because I can't afford it, my septic is still not fixed.

For individuals with septic systems seeking reliable professionals, I wholeheartedly endorse A & R…read moreSEPTIC CLEANING for all septic needs. Contact Richard or Danielle Hines directly at (864) 224-4834 or (864) 556-3714 for unparalleled service and value.

Took care of my Septic Box and drain repair like a champ. Very knowlegable and personable staff to…read morework with. Not to mention the price was better than the other estimates.

We had a great experience with Robert Spainhour LLC installing a high-efficiency natural gas hot…read morewater heater in our home. From start to finish, they were professional, knowledgeable, and easy to work with. They took the time to explain our options, answered all our questions clearly, and helped us choose the right unit for our needs. The installation was done efficiently and with great attention to detail, and they left the work area clean and orderly. Everything was installed to code, and the system is working perfectly. We're already noticing the benefits of the high-efficiency unit. I highly recommend this company to anyone looking for reliable, honest, and high-quality plumbing work.

You can trust them with your plumbing and with your wallet! By far the most professional and honest…read moreplumbing service in this area. What makes them stand out from the rest? They answer your phone calls immediately and set up an appointment as soon as you call them. They show you, step-by-step, the problem with your system and their proposed solution. They are affordable and have the equipment to fix almost any plumbing problem. And first and foremost, they are honest. I was told by a plumber that I might have a problem with the drainfield that would cost from $6000-$9000. They told me the problem was a simple clog caused by tree roots, which they showed me. The cost for that repair was $400. They knew very well that I wouldn't have known if they were being honest or not and could have gotten more profit from the drainfield but they chose the high road. That says it all. I will recommend them to everyone that I know.