Had an issue with my stem valve breaking as I was putting air in the tire which resulted in a…read morecomplete flat tire! Called available roadside and was given a quote to change the tire, which I felt was completely reasonable price wise. Was given a time frame of 1/2 due to him being on another job. The communication was excellent, he ran into traffic (there was a accident on the highway) and immediately called me to let me know he would be running behind schedule and even gave me a discount for not arriving in the scheduled time. When he arrived he was very pleasant and had me fixed up and back on the road within 15 minutes. Amazing service and communication. Will definitely use again!

From the owner: Locally owned company specializes in emergency roadside services. We offer fuel delivery,…read morejumpstarts, tire changes, lockout services, vehicle lockout service, car lockout, and tire inflation. Open 24 hours a day we’re focused on merging essential roadside service with amazing customer service. Allow us to make a bad day a little easier!

Dalton was fantastic! We broke down on I-95 and he went above and beyond to make sure we were taken…read morecare of! Five stars for sure!

From the owner: Offering 24 hour towing and auto repair for eastern N.C…read more 24 Hour roadside assistance Tire changes,Lockouts,Fuel deliveries JumpStarts

Rented a u-haul from here. we paid for a furniture dolly which we never got, set a pickup time for…read more1:30pm and nobody was there. Called the phone number and guy said I'm out of town won't be back until 2:30-3 or go online and try that way. Went online to do online pickup to get keys out of the lock box, and they never set us up for the 24/7 u-haul pickup option so I had to call u-haul directly to try and get help from them. Pickup time was for 1:30pm I didn't end up getting the keys from the lock box until 2:15pm. No care in the world for customers and too lazy to even put a simple furniture dolly on the truck. Terrible company

We blew a tire on I95 South in pouring down rain while heading south on a long trip with our dogs…read moreand a car full of stuff. These guys showed up in about 15 minutes with a jack and pneumatic ratchet to quickly and efficiently swap on our donut. All with a positive attitude. Great service. Saved the day.

Amazing and personable. Felt safe and never worried about being stranded on 540. Got there quickly…read moreand fixed my flat so fast! Thank you all again!!

Nick was simply amazing!! From the first phone call where he was attentive to my situation and…read morewanted to help me ASAP. He texted and called me when he was 10mins out and then after arriving promptly loaded my car and delivered it to my service provider. He's a great guy and always has the customer's best interest at heart.

We had one of our commercial trucks break down in Rush hour traffic in Raleigh NC, and of course…read morehaving any breakdown is never a pleasant experience. I put in a call to Barbours Towing, and from the very moment their dispatcher answered the phone she made me feel confident we had called the right Towing Company. They were very friendly, knowledgeable about the area, and was able to give me a Up Front Price, I was more than happy with. She was willing to work with me by helping me make decisions on whether to tow it 2 hrs back home, or save some money on the tow, and just have somebody in the Local Raleigh area take a look at the truck for me. And even though I did notice on their website, they also work on commercial vehicles, I truly appreciate the fact of her offering the option of having one of their service techs take a look at it for us, and at the same time remaining true to her professional abilities and never trying to push their repair services on me. She was also very helpful in making may payment options easy. I now have Barbours Towing listed in our company Rolodex and in my phone in case the worst ever happens again Thanks Barbours, we really appreciate the hassle free help at a reasonable price! And if I could make any request from them it would be: There's nothing like speaking to the tow truck driver and being told straight from him "I should be there in approx 15-20 min", then you can relax a little and feel confident that he's coming. We waited, he did show up, but he left us wondering that whole time if he was coming. The driver has the ability to put a stranded motorist at ease with just one call, and it's such a easy thing to do now-a-days. Please ask your drivers to start calling the customer. Thanks Again

I had to pick up my belongings from my car after crashing it, and the experience at this…read moretowing/junk yard was awful. I waited around 45 minutes just for someone to take me to my vehicle. While I was trying to gather my USB drive and personal items, one old b***** working there told me to "stop f****** around" and hurry up. (He had a long crusty white beard) anyways Before that, another employee looked at my wrecked car, said I "f***** it up bad," and giggled about it. I was clearly already having a terrible day and in bad shape emotionally, but there was absolutely no sympathy, professionalism, or basic human decency from the staff. If someone just went through a crash, the last thing they need is to be mocked and rushed while collecting their belongings. They also messed up the car 10 times more when they towed it, if it wasn't totaled then it is definitely totaled now

CALL SOMEONE ELSE IF THE POLICE SAY THIS COMPANY WILL BE TOWING YOUR CAR after an accident "Raleigh…read moreTowing Recovery."!!! If I could give zero stars, I would. This towing company was a complete nightmare from start to finish. They are very unhelpful especially the two ladies in the front office. I ended up talking to one of the other employee on the back lot and he better explained the process on why we couldn't retrieve our items from the car which could have been stated from the two ladies in the front office. 2 out of the 3 Raleigh policemen were helpful. Not the last guy, he didn't have his coffee. Go figure I reiterate again, I would NEVER recommend this company to anyone--save yourself the headache and CALL SOMEONE ELSE IF THE POLICE SAY THIS COMPANY WILL BE TOWING YOUR CAR "Raleigh Towing Recovery." Thank you for your time and I hope someone will read this especially the manager which she said who was not available.

I don't normally leave reviews, but it is going on 4 and a half hours to get my car towed from the…read moreshop. Another company I am selling my car to scheduled me for pick up. Rep called me and asked what time worked for me so we agreed upon 1 pm. I got to the shop by 12:40 to get everything in order and said that they have multiple accidents to tow before me so it would be an hour or two. Called again at 3 pm, said that I am next in line and it should be about 30-60 minutes for the driver to be on his way. Called again at 4 said that it would another 30-45 minutes because they have been busy with accidents. Am here now at 5:20 and they said that the tower hasn't left yet.. their office is 2.6 miles away... the company I am selling my car to had to talk to them to get the driver to come.. still not here yet

AAA sent them to help me after my car wouldn't start at Food Lion on Thanksgiving eve. The place…read morewas packed, and the experience could have been bad, but the man was kind and considerate, and patient. He hooked me up, and towed me home, and made sure I was all settled before he left. On Thanksgiving eve. I would recommend them anytime, to anyone. For whoever said they tow to the "most expensive garage" - No, they ask where you want to be towed and if you don't have a suggestion, their suggestion would be someplace that your car will be safe to leave after hours; often that means a better quality garage with lighting, fences, etc.

One star. Barnes Towing has now trespassed onto our property twice without permission. We attempted…read moreto handle this professionally, but repeated unauthorized entry onto private property is unacceptable. Property rights matter, and towing companies should know better than to enter land they do not have authorization to access. Extremely disappointed with the lack of professionalism and respect shown.