Recently purchased a 1982 Corvette from this dealership and was assured by a salesman named,…read more"Matt" that the vehicle had been thoroughly inspected by their mechanic and had no deficiencies / issues of any kind. I was not afforded the opportunity at the dealership to have the car placed on a lift to inspect it from underneath nor receive a signed declaration by the mechanic as to the verified condition of the vehicle. The vehicle upon further inspection and at a minimum, requires that the left-rear exhaust pipe and muffler be replaced due to rust holes, the engine receive a thorough tune-up because it will not idle, once the A/C is turned on, the A/C and blower fan are non-functional and either need to be repaired or replaced and the A/C system may not have been actually converted from R12 to R134 refrigerant, the right-side power-window is noisy, creaky and only semi-functional. The dealership was paid the asking price as advertised and all that I am asking for is that the vehicle be competently repaired, bringing it up to the mechanical standard it was said to be in at the time of sale, and that the repairs be performed in a timely manner, that is convenient to me, the new owner of the car, a one-hundred percent disabled, honorably-retired, former Paratrooper, Special Forces MSG / 1SG, and Delta Force combat veteran-Sniper Team Leader. The content of this review is absolutely true in every regard. 1SG(R) John Osborn SFQC 3-83 / OTC-18 Dunn, NC

I found Pete Smith while searching for a Kia Sorento. I must have received 10 inquiries from…read moredealers from all over NC. The sales manager Gary understood what I was looking for and didn't try and sell me something that I didn't want. The loan process was so easy. I didn't have to go back and forth with the bank. The day purchased the car there was a problem with the A/C. He made it a priority to fix the problem and offered an agreement to fix it if the problem returns within 30day. I've owned the car for 4 days now and it runs better than the day I drove on a test drive. Thank you Gary for your service

Tyler is the man. Came in on his day off to accommodate our schedule. Very helpful and…read moreknowledgeable 10/10 recommend

The lowdown: Don't let the size of the office fool ya, this was the best car buying experience I…read morehave had and/or witnessed in my 51 years of life. Fun Fact: There actually is a story behind the stuffed duck on the wall! Also, he sold his first car for his business basically while sitting at the hospital when his daughter was born! That's commitment! In a world where customer service is lacking, Tyler more than makes up for it by providing honesty, integrity, and a down-to-earth atmosphere that is contagious. He has the ability to make you feel comfortable and heard (and not in the typical salesperson type of way)! He knows his inventory well, works with you to make sure everything is taken care of, is quick to respond to calls and texts. On top of that It's clear to anyone when you walk in his office that he loves Carolina Tar Heels, golf and his family! It was such a refreshing car buying experience! If you see a car he has or if you have a specific car you want I highly recommend you contact him!

Long story short - if you're looking for a used car and you want a good deal with no BS, go to…read morethese guys. Now the full story: I was in the market for a used Ionic 5, and I first drove one at Echo Park Automotive in Cary, NC. However, when my husband and I were ready to buy, they didn't have one, so I went to someone else (who, for the time being will remain nameless because we're still in the midst of a disagreement). The car came with an adapter, which I thought was for the Ionic so that I could use it with a Tesla supercharger, but it turned out it was the wrong part. It was for a Tesla to use other types of chargers - so wrong way around. Turns out there was no aftermarket source for them, so I was left with either throwing it away (super wasteful) or giving it to someone who could use it. I was determined NOT to take it back to the arseholes that I bought the car from, so I took it to Echo Park with the intention of just giving it to them for someone who buys a Tesla from them so the part wouldn't go to waste. When I explained the situation to Tyler, he took my number and told me that they would order the right part for me and call me when it came in. WHAT?????!!!!! I didn't even buy a car from them and they're offering to help me with a $250 part????? WOAH! Needless to say; next time I need a car, I'll wait a month so I can buy my car of choice from these guys. In short....THEY ROCK

I was extremely disappointed with my experience at EchoPark. I found a vehicle I was ready to…read morepurchase and scheduled a 6:00 p.m. appointment to move forward with the process. Unfortunately, from the moment I arrived, the experience was unprofessional and demonstrated a complete lack of respect for my time. When I checked in, I was simply told to have a seat and that my salesperson would be with me shortly. My father accompanied me, and we waited for approximately 20 minutes without any updates or acknowledgment, despite having a scheduled appointment. There was no communication regarding the delay or any effort to explain what was happening. The most frustrating part of the experience was watching my assigned salesperson begin assisting another family while I was still waiting. At that point, it became clear that my appointment was not being honored and that my business was not valued. I chose to leave and decided not to purchase the vehicle. As someone who was fully prepared to buy a car that evening, this experience was incredibly disappointing. The lack of professionalism, communication, and respect for a customer's time is unacceptable. I cannot recommend EchoPark based on the way I was treated.