Very reliable, very professional and definitely very knowledgeable. Highly recommended.read more

We have been using Lappin since we have owned the house over 30 years. They came out to my house…read morerecently for an issue of the interior pipe to tank not draining. They came out and roto rooted it and it was just a simple black oil clog. Then they came next morning and pumped the tank at my house the next 3 neighbors to me all in a day. They are always courteous and smiling and I can do nothing but highly recommend them.

Super efficient with scheduling. Knowledgeable team. They have the right equipment. The service…read moretook care of our problem and their price was very reasonable. (Cleaned out the roots/debris from our main drain line.)

Good experience with them. They fixed the problem quickly. Friendly and professional. I would…read morerecommend them.

I used Bass Septic Sewer to do the inspection for a home I was looking to buy, having a working…read moreseptic tank is a huge deal breaker. So when I got back the inspection report and it said Pass in all areas I was thrilled! After closing and moving in I had a lot of draining problems so I called out a different plumbing company they then informed me that the septic was never even connected to the tank!!! So I don't know how that means the septic is all good or how they even did an inspection in the first place. The quote to fix it was a minimum of 2,500. All I asked was for a refund of the amount I had to pay the other plumbing company because I shouldn't have to pay someone for an inspection that I already paid Bass to do in the first place. The lady on the phone was rude and said "bottomline we aren't paying for it" which is very bold for a company that didn't even do a proper inspection on my home. The inspector that went out to my house said to us after we got the quote "I don't go inside if I don't have to" HIGHLY DO NOT RECOMMEND!

Great service - quick, efficient and friendly experts. Highly recommend.read more

Would not use anyone else in the past 5 years since we bought our house. Scott R is knowledgeable,…read moredependable, and reliable. The office is quick to return calls and very pleasant to work with. Would not call anyone else.

Why say its $145 to come out if its minimum $300 no matter if they leave in 5 mins. Why not say…read more$300 for the 1st hour and then whatever your rate is after that 1st hour? I complained and they dropped to $255 but still not upfront in my eyes. They said the $255 was the price had it not been after hours. intitially I asked how much to come out and take a look. Was told $145 since it was after hours which is fair. Then the bill was over $300 for 5 mins of work. No parts were replaced or anything just a flipped switch. most companies that simple of a thing would have been included in the $145 service charge. If they would have spent half an hour putting a new valve on or something the 1hour labor charge would have been justifiably. They are nice on the phone and nice when they show up but when it comes to the bill I hope people can learn from this.

They installed two new toilets in my home and the job was completed in a very timely and…read moreprofessional manner. The technician was courteous and respectful of my home. The office staff was very helpful and scheduled the work to accommodate our schedule. Couldn't be more pleased with the service received from all of the staff! I would highly recommend them.

Wanted $498.50 to install a new toilet and remove the old one! Wowser! Guess I'll keep looking!read more

Great company! Honest and fast. Gave us tips to keep things in the future clean! Detailed cleaning…read moreand incredibly friendly

Highly recommended! I needed help and guidance in cleaning the filter for our septic. As I made…read moremy appointment, the nice lady said that they normally don't just come out to do this and would if they were emptying my tank. We've lived here less than a year, and I knew that wasn't needed, but I agreed to it since I needed the knowledge for cleaning the filter. Matt came out to educate me on the type of septic we have and how it works. He showed me how and cleaned the filter. He said the septic did not need to be emptied and could have easily taken advantage of the situation. He was honest and did not. He spent the time with me to be sure I knew what and how to clean the filter. Upon doing this, there were a few things overlooked from the builder's POV. Great company from this first time user and will be calling them from now on. Sue

I will never use another plumber! Trustworthy & fair. Showed up when they said they would and it…read moreended up costing less then the original quote.

Matt and Galen are real pros. They completed there work timely and on budget. They even plowed…read moremy driveway after the work was complete! Good work and good people.

I was very happy with the work done by Bob Frame. I had them run a new main water line for my home…read morewhich involved removing part of my driveway and the road. The work was done well, everyone was perfectly professional at all times, and the task was completed perfectly as promised and quoted. The price was fair for the job and once completed adds substantial value to my home. I am very happy and would recommend Bob Frame to anyone doing large plumbing jobs around the area.

Kyler did a great job and was extremely professional. Highly recommend their services.read more